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  • May 3, 2018 – Windows 10 Spring update incompatibility with Secure Browser

    Issue was discovered with running the latest Windows 10 Spring Release and the Secure Browser.The Spring Release appears to have Microsoft Edge running in the background at all times, which prevents the Secure Browser from functioning properly. Microsoft Edge would need to be removed completely for Secure Browser to operate without interruption. AIR recommends holding off on allowing any Windows 10 machines that will be used for SBA testing to be updated to the Spring Release.

    Added May 3, 2018
  • May 1, 2018 –Chrome OS is not supported in Tablet Mode for use with Secure Browser

    Google recently launched a new feature called Tablet Mode, which came out with Chrome OS 64 on flip touch screen devices. AIR has found issues with this new feature that make it incompatible with the online Test Delivery System (TDS); therefore, AIR does not support Tablet Mode for online student testing, and districts should not use it during online testing. AIR will be working with Google to resolve the identified issues and provide support in the future. In the meantime, because TDS cannot identify whether a student is testing on a regular Chromebook or a Chromebook using Tablet Mode, this feature will not be blocked.

    Please contact the WCAP Help Desk if you have any additional questions.

    Added May 2, 2018
  • April 27, 2018 – Updated Word Prediction and Speech-To-Text Software support documents

    Please use the following link to find updated support documents on how to provide Word Prediction and Speech-To-Text with the AIR Secure Browser as an accommodation on the Smarter Balanced Assessment for the 2017-18 school year on Mac OS and Windows computers. https://www.specialedtechcenter.org/information/technical-assistance-papers/at-accommodations-for-sbac/

    Added April 27, 2018
  • April 26, 2018 – Please contact the WCAP Help Desk for assistance setting students to be eligible for WCAS Data Entry Interface (DEI) access

    Currently district and school level users are not able to change Test Mode=Paper for Science for students who need access to the WCAS DEI. This is being investigated and will be fixed soon. In the meantime, please contact the WCAP Help Desk if you need assistance making this change for any of your students who need access to the DEI. The Help Desk agents will be able to assist you in making this update. The Help Desk contact information is (844) 560-7366 or wahelpdesk@air.org.

    Added April 26, 2018
  • April 12, 2018 - Official Support for Chrome OS 65 and iOS 11.3

    AIR now officially supports Chrome OS version 65 and iOS version 11.3 for online state testing. Chrome OS 65 contains a number of bug fixes and security updates.

    Added April 12, 2018
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