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  • March 8, 2018 - Official Support for Chrome 64 and MacOS 10.13

    AIR now officially supports Chrome OS version 64 and MacOS 10.13 High Sierra for online state testing. Chrome OS 65, which will be released soon, is expected to resolve the Chromebook freezing issue with ELPA21 Assessment. Any Test Coordinators that experienced this issue are advised to update to Chrome OS 65 when it becomes available. AIR also added support for MacOS 10.13 High Sierra for operational ELPA21 and SBA testing.

    Added March 8, 2018
  • March 6, 2018 – Upcoming AIR system downtime

    Test Delivery System – The test delivery system has a scheduled downtime all day on Friday, April 13 and Thursday, May 3 to prepare for the opening of WCAS tests.

    The Practice and Training tests and all other AIR systems will remain available during these downtimes.

    Monthly Maintenance – The next monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 23 at 7:00 pm. All systems will be back online by Sunday, March 25, at 6:00 pm. The next monthly maintenance window will be April 20-22

    Added March 6, 2018
  • February 21, 2018 - Lenovo Yoga N23 Chromebooks and ELPA21 Summative Testing

    AIR has received several reports that Lenovo Yoga N23 Chromebooks freeze when an ELPA21 Speaking test is administered on the Chromebook. AIR is working on resolving this issue. Until the issue is fixed, please use a different platform for administering the ELPA21 Speaking test. This issue only affects Lenovo Yoga N23 Chromebooks. We have not encountered any issues with other brands of Chromebooks.

    Added February 21, 2018
  • February 14, 2018 - Update to Chrome OS Secure Browser

    An update to the Chrome OS Secure Browser (version 3.1) will be available in the Chrome web store for download next week. If the administrator has not locked down the devices the app will upgrade automatically. We have received some Help Desk cases indicating that student’s Chromebooks occasionally “go to sleep” when the student is in the middle of a test session but is taking a long time to read a passage or think about the response to a question. This update will over-ride the Chromebook’s settings and prevent a Chromebook from powering down and “going to sleep” while the student is taking a test. The updated Secure Browser will only prevent the Chromebook from powering down while the student is logged into a test. At all other times the Chromebook’s settings will determine when the Chromebook power down. Installation of this update is voluntary. Students will be able to continue to test on Chromebooks where it has not been installed

    Added February 14, 2018
  • February 14, 2018 -  Issues with speaking responses during ELPA21 testing

    If you have any concerns regarding speaking response recording, please have the student PAUSE the test. Contact the Help Desk for assistance resolving the issue. Do not submit the test until the issue is resolved. If students are recording speaking responses but there is no sound during the playback of the recordings, please verify that the mute button on the headset has not been accidently engaged.

    Added February 14, 2018
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