Archived Announcements

All Archived Announcements

  • September 25, 2017 – Update on issues with student records processed into TIDE

    Currently student nightly files are not being processed into TIDE from CEDARS.  AIR is working urgently to fix this issue.  This communication will be updated when the issue is resolved.  We apologize for any inconvenience and thank you for your patience.

    Added September 25, 2017
  • September 22, 2017 – AIR systems enhancing capacity to defend against distributed denial-of-service (DDoS) attacks

    AIR is enhancing capacity to defend against distributed denial-of-service (DDoS) attacks by implementing a protection system offered by a company called Akamai.  Akamai’s solution provides the most protection available on the market.

    Most users will not need to do anything as a result of this change. However, since AIR preparations include configuring new IP addresses for some applications, schools that perform whitelisting and/or traffic shaping on their networks should be aware of these IP addresses and should double-check their configurations. Current IP addresses and their associated URLs are listed in this spreadsheet. The satellite IPs highlighted in red will be retired by the end of the year; we suggest continuing to whitelist them for now and we will let you know when they can be deprecated.

    Please contact the WCAP Help Desk if you have any questions or need any assistance.

    Added September 25, 2017
  • September 13, 2017 – New Linux Secure Browser available Tuesday, September 19

    The new Linux Secure Browser will be available for districts to download beginning Tuesday, September 19.  This new browser will support Fedora 25-26 and Ubuntu 14.04, 16.04.  Please contact the AIR Washington Help Desk if you have any trouble downloading the browser once it is available.

    Added September 13, 2017
  • September 11, 2017 – Updated OS X Secure Browser available on WCAP portal

    AIR has released a new OS X secure browser that addresses a newly discovered incompatibility with ELPA21 tests that affects some Mac computers built in 2014 or earlier. The new OS X secure browser will only need to be installed on Mac desktop and laptop computers built before 2015 running OS X 10.9 or higher. Furthermore, the incompatibility in question did not exist on the OS X secure browser designed for Mac OS X 10.7 – 10.8. Districts that are using Mac desktop devices built in 2015 and later, or Mac desktop devices running on 10.7 or 10.8, do not need to install the OS X secure browser again, if they’ve already installed the latest version on the WCAP Portal. The updated OS X secure browser is now available for download on the WCAP portal.

    Added September 11, 2017
  • August 23, 2017 – Assigning Temporary IDs for ELPA21 Screener

    Temporary IDs for administering ELPA21 Screener should only be assigned to actual students who do not yet have a permanent SSID and who will not receive a permanent SSID before they need to take the Screener. Temporary IDs should NEVER be used for the purpose of creating “fake” students so that TAs can practice administering the test. Creating “fake” students to practice with the test is an egregious security violation of the assessment and is in violation of the user agreement that school and district staff sign.  The creation of “fake” students will also create errors in school and district reporting and accountability systems, and therefore cannot be permitted. Temporary IDs should only be used for real students and they should be changed to permanent SSIDs as soon as a permanent SSID is available for the student.  Please always review the training materials and the ELPA21 Screener Test Administration Manual found on your state’s testing portal if there are questions about administering the screener.

    Added August 23, 2017
  • August 23, 2017 – Test windows features available in TIDE

    AIR has confirmed that the Add Test Windows and the View/Edit/Export Test Windows features are working as expected in TIDE, and can be used by district level personnel to set summative and ELPA21 testing schedules. The Upload Test Windows feature, however, is not working as expected, and district level users are only able to create test windows individually with the Add Test Windows feature. AIR is actively looking into the Upload Test Windows feature, and will provide communication once that is working as expected. The upcoming 2017-2018 TIDE User Guide will have additional information on utilizing test windows, and the WCAP Help Desk can address any questions or concerns.

    Added August 23, 2017
  • August 18, 2017 – RESOLVED DA and DC users administering the ELPA21 Screener for students with temporary IDs 

    DA and DC users in TIDE are now able to add students with temporary IDs for testing for the ELPA21 Screener without having to go through the WCAP Help Desk.  Currently SC users are not able to add students with a temporary ID and this will be updated in the future.  Please ensure that the students state issued SSID is entered into TIDE for these students as soon as it is available. 
    Added August 18, 2017
  • August 14, 2017 – Opening of the AIR systems for SY17-18 WCAP testing 

    AIR systems including Test Information and Distribution Engine (TIDE), Test Delivery System (TDS), Teacher Hand Scoring System (THSS), AIR Ways, and Online Reporting System (ORS) have opened for SY17-18.  The Smarter Balanced interim assessments are live Monday, August 14, as well.

    The ELPA21 Operational Screener goes live on Tuesday, August 15 in TDS.

    Please contact the WCAP Help Desk if you need any assistance accessing these systems.

    Added August 14, 2017
  • August 9, 2017 – Update on Chrome Secure Browser v3.0 and iOS Secure Browser v4.1 and WCAP testing
    Chrome OS Secure Browser v3.0 (supporting Chrome OS 59 and higher) is now available for download in the Google Webstore for SY17-18 WCAP testing. iOS Secure Browser v4.1 (supporting iOS 8.4, 9.3.5 and 10.x) is also now available for download in the Apple App Store.
    The new Chrome Secure Browser kiosk-app is available now on the WCAP portal, however, the iOS secure browser app is not yet available on the portal. AIR anticipates having WCAP portal availability for the iOS secure browser app soon. AIR will continue to support iOS 8.4 until iOS 11 is released.
    Please consult the Secure Browser Installation Guide and contact the WCAP Help Desk (1-844-560-7366) if you have any questions.

     

    Added August 8, 2017
  • August 3, 2017 – Update on Chromebooks and ELPA21 testing

    AIR and ELPA21 support testing on Chrome OS 59 and districts can update to Chrome OS 59 at this time for ELPA21 testing.  AIR is continuing to test Chrome OS 60.  Internal testing by AIR indicates that speaking response recordings are garbled when recorded on Acer 13 Chromebooks with the Chrome OS 60 operating system. There is no issue with speaking recording on Acer 13 Chromebooks with Chrome OS 59. If you are using Acer 13 Chromebooks in your district it is strongly recommended that you not update them to Chrome OS 60 when it is released soon. AIR and ELPA21 will continue to support Chrome OS 59.

     

    Added August 3, 2017
  • August 2, 2017 – Upcoming TIDE and AIR Ways system downtime Friday, August 4

    To prepare for system changes for SY17-18, TIDE and AIR Ways will have downtime beginning this Friday, August 4.

    TIDE will be available on Friday morning becoming unavailable for users beginning at noon.  TIDE will be available again on Monday, August 7 at 7:00 am.

    AIR Ways will have a downtime beginning on Friday at 5:00 pm.  AIR Ways will be available again on Monday, August 7 at 7:00 am.

    We apologize for the late notice and any inconvenience.

    Added August 2, 2017
  • July 31, 2017 – Release of the new Secure Browser for SY17-18 and impact on SY16-17 Smarter Balanced Interim assessments

    The first Secure Browsers for SY17-18 are available to download from the WCAP for installation on Windows and Mac OSX 10.7 and higher.  Districts are able to begin downloading these browsers at any time.  Please note that once downloaded onto devices, students will not be able to access the Smarter Balanced SY16-17 interim assessments as the new Secure Browsers are not currently compatible with these tests in the test delivery system.  Practice and training tests will continue to work fine with the new Secure Browsers.  Once the Smarter Balanced SY17-18 interim assessments are available on August 14, the new Secure Browsers WILL work with the interim assessments as well.

    Please contact the WCAP Help Desk if you have any questions.

    Added July 31, 2017
  • July 27, 2017 – Test delivery system downtime Saturday, July 29

    The Smarter Balanced interim assessments, the Assessment Viewing Application (AVA), and all practice and training tests will be unavailable on Saturday, July 29 from 5:00 am to 5:00 pm for scheduled maintenance.  All tests and AVA will be available again after 5:00 pm.

    Added July 27, 2017
  • July 20, 2017 – Practice and Training tests unavailable Saturday, July 22-Sunday, July 23

    All practice and training tests on the WCAP portal will be unavailable this weekend due to a hardware migration.  The tests will be available again on Monday, July 24 at 7:00 am.

    Added July 20, 2017
  • July 18, 2017 – UPDATE: Delay in the release of the Secure Browser for SY17-18 on the WCAP Portal

    The release of the Secure Browsers for SY17-18 have been delayed at this time and will not be released today, July 18 as planned.  The new release date for Windows and MAC OSX is July 31.  There is not an update on Chrome and Linux yet at this time.  We apologize for any inconvenience this causes any districts and appreciate your patience.

    Added July 18, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (8:00 pm PT-10:00 pm PT)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 8:00 pm PT-10:00 pm PT.  All systems will be available after this time period has ended.  We apologize for any inconvenience.

    Added July 6, 2017
  • June 13, 2017 – AIR does not yet support Chrome version 59

    Google has recently moved Chrome 59 to the stable channel, for Windows, Mac, Linux, and Android devices, but AIR does not yet officially support version 59.  Devices should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 59 until AIR supports this version. It has not yet been confirmed whether version 59 will contain a fix for the known Recorder tool issue on previous versions, which impacted ELPA21 testing.

    Added June 13, 2017
  • May 26, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.  Please note that Thursday, August 10 is the last day that the 2016-2017 interim assessments, AVA, THSS and AIR Ways will be available before transitioning to the next school year.

    TIDE –

    Saturday, July 8-Sunday, July 9 – TIDE downtime.

    Thursday, July 27-Sunday July 30 – TIDE downtime.  SY16-17 TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY17-18

    TDS, ORS, AIR Ways, THSS, AVA –

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Thursday, August 10 – Last day to administer a SY2016-2017 interim assessment in the test delivery system, access SY2016-2017 AVA, access SY2016-2017 THSS, and access SY2016-2017 AIR Ways before systems re-open for SY17-18

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Monday, August 14 – TDS, ORS, AIR Ways, THSS, AVA go live for SY17-18 (ELPA21 Operational Screener and Smarter Balanced Interims will open for SY17-18)

    Added May 26, 2017
  • May 11, 2017 – Official support for Chrome 58

    AIR is scheduled to offer official support for Chrome 58, by the morning of 5/19/2017, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 58, therefore Chrome OS 58 is not supported for ELPA21 testing.

    Added May 11, 2017
  • May 4, 2017 – Updated Technical Specifications Manual with finalized Chromevox and Text-to-Speech guidance

    OSPI has determined that Chromevox is not to be used during testing at all, due to the potential security risks involved. This is different than past communication on Chromevox, which implied that it may still be used as needed for students needing text-to-speech accommodations.

    Text-to-speech (TTS) is available as both an embedded and non-embedded designated support/accommodation, that must be set up in TIDE, and includes a feature that allows students to pause and then resume TTS in the middle of a passage. The pause feature does not work on mobile devices such as iPads and Chromebooks. Consequently, it is recommended that schools with students who require TTS as a non-embedded designated support/accommodation should consider using desktop or laptop computers running Windows or Mac OS. It is also recommended that all students take a practice or training test to gain familiarity with text to speech.

    If students who require TTS must test on Chromebook devices, though, please follow the steps in the latest Technical Specifications Manual for Online Testing, and ensure that Chromevox is disabled. Students needing embedded TTS will still be able to utilize that feature through the Test Delivery System, if the students are properly set for TTS in TIDE, despite Chromevox being disabled.

     

     

    Added May 4, 2017
  • May 2, 2017 – AIR does not yet support Chrome version 58

    Google has recently moved Chrome 58 to the stable channel, for some Chrome OS based devices, but AIR does not yet officially support version 58.  Chromebooks should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 58 until AIR supports this version. It has not yet been confirmed whether version 58 will contain a fix for the known Recorder tool issue on version 57 that impacts ELPA21 testing.

    Added May 2, 2017
  • May 1, 2017 – Update on Spring EOC tracking and shipping information in TIDE

    AIR is working on loading the Spring EOC tracking, shipping and RAMIS file information into TIDE at this time and expect that this will be completed early this week.  We thank you for your patience as we work through this issue to ensure that the information is loaded accurately for districts.  An additional update will be sent to districts when this issue is resolved.

    Added May 1, 2017
  • April 26, 2017 – RESOLVED Delay of opening of the Spring EOC paper test booklets Additional Orders

    The Additional Order window in TIDE for Spring Biology and Math EOC paper test booklets is now available in TIDE for districts to place orders.  Please make sure that you log into the Spring EOC 2017 administration in the TIDE dropdown to access the Additional Orders feature and place your order.

    High School Smarter Balanced paper test booklets can be ordered now under the Spring 2017 Additional Orders administration that is available now in TIDE.  Please make sure you select the Spring 2017 administration in the TIDE dropdown to access these materials and place your order.

    Please contact the WCAP Help Desk if you have any questions.

    Added April 25, 2017
  • April 24, 2017 – RESOLVED Intermittent connectivity issues connecting to AIR servers

    Last Friday, some users were having trouble reaching AIR servers. The servers are functioning normally at this time and this issue has been resolved.  Please contact the WCAP Help Desk if you need any additional assistance or believe you might still be experiencing this issue.  The Help Desk can be reached at: Tel 1.844.560.7366 or wahelpdesk@air.org.

    Added April 24, 2017
  • April 21, 2017 – Intermittent connectivity issues connecting to AIR servers today

     Some users have reported to AIR that they are having trouble reaching AIR servers. The servers are functioning normally, but there appears to be a problem reaching the servers.  When contacting a server over the internet, the first step is to look up the address of the server, and this step is sometimes failing.  AIR has identified the issue and is actively fixing it. The problem was due to a bad DNS entry being propagated. If districts continue to experience issues they should flush the DNS cache on their name server and the problem should resolve itself. If districts are not having any issues, we do not expect that they will.

    Please contact the Help Desk if you need any additional assistance: Tel 1.844.560.7366 or wahelpdesk@air.org

    Added April 21, 2017
  • April 20, 2017 – One hour TIDE downtime tonight for maintenance at 6:00 pm

    TIDE will have a one hour downtime tonight from 6:00 pm-7:00 pm to address some internal updates and will not be accessible.  All other AIR systems will be available and are not impacted by this downtime.

    Added April 20, 2017
  • April 20, 2017 – Guidance on Chromevox and online testing

    Chromebooks come pre-installed with screen reading software called Chromevox. Having this software enabled for all students goes against state testing policy, as it runs the risk of providing text-to-speech support for students that have not been flagged for that in TIDE.  Districts are required to disable this software unless it is needed as an identified designated support or accommodation, via the latest version of the Technical Specifications Manual for Online Testing.

    Added April 20, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 11, 2017 – Official Support of Chrome OS 57 (except ELPA21) and iOS 10.3

    iOS 10.3 is now supported for all WCAP assessments, including ELPA21. Chrome OS 57 is supported for all WCAP assessments, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 57, therefore Chrome OS 57 is not supported for ELPA21 testing.

    Added April 11, 2017
  • April 10, 2017 – Upcoming AIR system downtimes April-June 2017

    The following AIR system downtimes are scheduled for April-June 2017.

    Monthly Maintenance – The April monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 6:00 pm.  All systems will be back online by Sunday, April 23 at 7:00 pm.  The next monthly maintenance for May and June are May 19-21 and June 23-25.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1.

    Added April 10, 2017
  • April 6, 2017 – RESOLVED Delay in the opening of the MSP Additional Order window in TIDE

     The additional order window in TIDE for MSP Science is open and available in TIDE.  Please contact the WCAP Help Desk is you have any questions about this feature.

    Added April 6, 2017
  • April 4, 2017 – Delay in the opening of the MSP Additional Order window in TIDE

    The additional order window in TIDE was scheduled to be available today, April 4 for MSP Science but it is not currently appearing in TIDE.  This is being worked on internally by the AIR team and is expected to be resolved and available for orders beginning on Thursday, April 6.  We apologize for the delay.

    Added April 4, 2017
  • March 29, 2017 – Chrome 57 release and known issue with ELPA21 Recorder

    AIR has identified an issue with the ELPA21 voice recorder in Chrome OS 57 and is working towards resolving the issue. Schools and districts using the Chrome operating system should continue to administer ELPA21 tests on Chrome OS 56 using patch number 56.0.2924.110 until a fix for Chrome OS 57 is deployed.

    AIR recommends that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.

     

    Added March 28, 2017
  • March 24, 2017 – Guidance on iOS Classroom app and summative testing

    The iOS Classroom app allows a teacher or proctor to remotely view and monitor a student’s iPad. Utilizing this feature while students are testing is considered a security breach, and goes against state testing policy. Districts are required to disable this feature via mobile device management (MDM), by un-installing the Classroom app, or turning off Bluetooth on the teacher iPad during testing windows. Refer to this document for more information.

    Added March 21, 2017
  • March 22, 2017 – DELAYED Additional TIDE tools and features available on March 20

    Previously a communication went out regarding new tools that will be available in TIDE beginning Monday, March 20. This update has been delayed and these tool setting updates and the new Test windows feature are not available at this time.

    A summary of the updates are below:

    • Abacus will become available for selection as a non-embedded accommodation for ELA-CAT and ELA-PT
    • The audio transcriptions embedded accommodation will become selectable for students who need this tool for ELA-CAT, ELA-PT and Mathematics
    • The recording&replays unlimited tool will move from non-embedded accommodation to an embedded accommodation for ELPA21.
    • Read Aloud will be available under ELPA21 as a non-embedded designated support

    Also, currently the TIDE test windows feature is not fully functioning and districts should not utilize this feature as updates may not carry over once the feature is fully functioning. A timeline for this feature has not been confirmed yet but it is being worked on to resolve as soon as possible.

    An updated communication will be sent when a new timeline is confirmed. Thank you for your patience.

    Added March 22, 2017
  • March 15, 2017 – UPDATED Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1. 

    Added March 15, 2017
  • March 10, 2017 – Additional TIDE tools and features available March 20

     There will be a few additional tools available in TIDE on Monday, March 20, including the following:

    • Abacus will become available for selection as a non-embedded accommodation for ELA-CAT and ELA-PT
    • The audio transcriptions embedded accommodation will become selectable for students who need this tool for ELA-CAT, ELA-PT and Mathematics
    • The recording&replays unlimited tool will move from non-embedded accommodation to an embedded accommodation for ELPA21.

    In addition, the TIDE test windows feature will be fully functioning and districts will be able to set test windows for schools in the test delivery system.  Please keep in mind that if a testing window is set for a school the tests will only appear in the test delivery system during the test window that has been set.  If you have any questions about how to use this feature please consult the TIDE User Guide or call the WCAP Help Desk.

    Added March 10, 2017
  • March 6, 2017 – ELPA21 Braille student test booklets arriving in districts on Thursday, March 9

    For districts who have placed orders for ELPA21 Braille test booklets please be aware that these test materials are scheduled to arrive in districts on Thursday, March 9.  As a reminder, the ELPA21 Additional Order window closes in TIDE on March 21 and the ELPA21 testing window closes on March 30.  Districts are required to enter student responses for Braille into the Data Entry Interface (DEI) by Monday, April 3.

    Added March 6, 2017
  • March 6, 2017 – Opening of the Smarter Balanced and Off Grade Science testing window on Monday, March 6

    The Spring 2017 Smarter Balanced Summative and Off Grade Science testing window opens on Monday, March 6.  Students testing on grade will automatically see tests available in the test delivery system (TDS) based on their enrolled grade.  If you have students testing off grade for either Smarter Balanced or Off Grade Science please make sure the student has the off grade setting applied to them on the View/Edit Student settings page in TIDE.  In addition for students testing online with the Braille accommodation, the Presentation setting must be set to Braille for students to see the Braille tests in TDS.

    Please contact the WCAP Help Desk if you need any assistance applying these settings for students.

    Added March 6, 2017
  • March 6, 2017 – Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  TDS has another scheduled downtime all day on Friday, April 28 to prepare for the deployment of the NGSS High School Field Test on Monday, May 1.

    Added March 6, 2017
  • February 24, 2017 – Update on ELPA21 Speaking Recording Issues and Chromebooks – Chrome OS 56.0.2924.110 is now supported for testing

    AIR now officially supports the latest Chrome OS released 56.0.2924.110 which fixes the previously communicated recorder issue for speaking items on the ELPA21 assessments.  A previous issue with text to speech tracking tool has also been fixed in this release.  We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added February 27, 2017
  • February 27, 2017 – Appearance of Student Tests on DEI

    In the DEI, the colors of the eligible tests in the student interface for Braille and Large Print are currently appearing grey, however users may still start and complete entering of these ELPA21 assessments. AIR is working on correcting the colors and the field will be notified when the correct colors are showing. If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added February 27, 2017
  • February 23, 2017 – Additional Update on ELPA21 Speaking Recording Issues and Chromebooks

    Unfortunately the Chrome OS 56 patch communicated by AIR yesterday was reverted back by Google due to internal issues on their end and the speaking recording issues still persist.   This issue impacts the ELPA21 speaking assessments.  It does not impact the upcoming Smarter Balanced assessments.  AIR is working actively with Google on this issue and we will have another update soon.  We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 23, 2017
  • February 22, 2017 – Update on ELPA21 Speaking Recording Issues and Chromebooks

    Google has released an update to Chrome OS 56 that fixes the speaking recording issues AIR identified earlier. Chromebooks used for testing ELPA21 Speaking should be updated to Chrome OS 56.0.2924.101. We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 22, 2017
  • February 22, 2017 – Spring test materials for Smarter Balanced and Off Grade Science not clickable in TIDE

    The Additional Orders tab for the Spring 2017 administration in TIDE is temporarily unavailable.  It is being worked on by the AIR team and is expected to be available very soon for districts to order Smarter Balanced materials for students in grades 3-8 and Off Grade Science.  Please note that districts are not permitted to place additional orders until initial orders are received in districts and verified.  Pre-ID’ed Smarter Balanced high school materials will align with Spring EOC Biology and Math materials to arrive in districts on Monday, April 24.  Districts will be able to order additional materials for students taking the Smarter Balanced high school assessments on Tuesday, April 25 in TIDE

    Added February 22, 2017
  • Tuesday, February 21, 2017 – Update on ELPA21 Data Entry Interface (DEI) access and materials for students using Large Print or Braille test booklets for ELPA21

    Similar to last year, student responses will be entered into the DEI for ELPA21 for students participating in the assessment using Large Print or Braille accommodated paper test booklets.  The DEI is available when selecting the ELPA21 User Card on the WCAP portal home page.  Access to these tests must be selected in TIDE on the student settings tab for each student.  Please see the eligibility requirements that need to be selected below.  The DEI tests will be available on Monday, February 27 and close on Monday, April 3.  All student responses must be entered by the close of this window.

    Large Print DEI access – Select Test Eligibility and Explicit Test Eligibility=ELPA21 to see the Large Print DEI in the test delivery system

    Braille DEI access – Select Test Eligibility, Explicit Test Eligibility=ELPA21 and Presentation=Braille under Embedded Accommodations to see the Braille DEI in the test delivery system

    A DEI user guide and training webinar will be available very soon on the WCAP portal for district access.

    Please contact the WCAP Help Desk if you have any trouble accessing these tests once the window is live.

     

     

    Added February 21, 2017
  • February 21, 2017 – Students taking the Smarter Balanced Math tests on mobile devices with external keyboards

    Schools using mobile devices (tablets/iPads)  that do not have built-in keyboards, should be instructed to use the on screen virtual keyboards within the mobile devices and NOT an external keyboard for the math portion of Smarter Balanced assessments. At this time, we do not have a solution that allows the external keyboard to interact with Equation/Numeric (EQ) items. The issue is due to a conflict between the physical, onscreen, and soft keyboards.

    Please advise SCs and TAs who have students taking Smarter Balanced math assessments using a mobile device and an external keyboard to practice on the Smarter Balanced Practice and Training tests using the virtual/onscreen keyboards within the mobile devices. Practice and Training test are currently available on the WCAP portal.  Please contact the WCAP Help Desk if you have any questions.

    This issue has no impact on the Smarter Balanced ELA tests. We advise schools to direct students to use external keyboards with these mobile devices for the ELA portion of Smarter Balanced assessments.

    The following link provides information about all item types, including the EQ item: Item Type Quick Sheet that describes and gives examples of the item types.

    Added February 21, 2017
  •  February 17, 2017 – TIDE downtime tonight from 5:00 pm to 7:00 pm for maintenance

    TIDE will be unavailable this evening beginning at 5:00 pm for two hours for maintenance work.  No other systems will be impacted and will continue to be available.    TIDE will be available again to districts after this downtime.  We apologize for the short notification.

    Added February 17, 2017
  • February 13, 2017 – ELPA21 Speaking Recording Issues and Chrome OS 56   

    An updated version of Chrome OS 56 was released last week. However, the released version of Chrome OS 56 did not include the fix for ELPA21 speaking recording that was included in the preliminary version that AIR tested internally. AIR has been in touch with Google and is asking them to release the code that fixes speaking recording as a patch for Chrome OS 56. We will provide a follow-up as soon as we have more information regarding when this will happen. In the meantime, Chromebooks that were unable to be used for recording ELPA21 Speaking responses while running Chrome OS 55 will have the same issue when running Chrome OS 56. We continue to recommend that all schools that use Chromebooks take a training test on the Chromebook and confirm that ELPA21 Speaking records correctly before administering an operational test to students on a Chromebook.

    Added February 13, 2017
  • February 13, 2017 – ELPA21 Speaking Recording Issues and Chrome OS 56   

    An updated version of Chrome OS 56 was released last week. However, the released version of Chrome OS 56 did not include the fix for ELPA21 speaking recording that was included in the preliminary version that AIR tested internally. AIR has been in touch with Google and is asking them to release the code that fixes speaking recording as a patch for Chrome OS 56. We will provide a follow-up as soon as we have more information regarding when this will happen. In the meantime, Chromebooks that were unable to be used for recording ELPA21 Speaking responses while running Chrome OS 55 will have the same issue when running Chrome OS 56. We continue to recommend that all schools that use Chromebooks take a training test on the Chromebook and confirm that ELPA21 Speaking records correctly before administering an operational test to students on a Chromebook.

     

    Added February 13, 2017
  • February 10, 2017 – Upcoming WCAP portal IP address change

    The WCAP portal (wa.portal.airast.org) will migrate to a new IP address on February 25, 2017.  The new IP address is 148.62.34.0/24 [Entire Class C range].  Please ensure that the new IP address is noted and updated in your systems after this date.  This information will also be updated in any technical documentation on the WCAP portal.  Please reach out to the WCAP Help Desk if you have any questions.

    Added February 10, 2017
  • February 2, 2017 – UPDATE ELPA21 Issues Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR reported earlier that there are issues with ELPA21 speaking items on HP, Samsung, ASUS, and Dell Chromebooks running Chrome OS 54 and 55. Further investigation indicates that these issues affect some Chromebooks of these brands but not all Chromebooks. Given this, we suggest that if you are planning to test students using an HP, Samsung, ASUS, or Dell Chromebook you first take a training test on the Chromebook. If the speaking items function correctly on the training test and your recordings play back clearly you can move ahead with administering the speaking test on these Chromebooks.

    Listening, reading, and writing items are functioning correctly on these Chromebooks. If you do encounter issues with the speaking items, you should still be able to move ahead with administering listening, reading, and writing tests on the Chromebooks.

    We continue to expect Chrome OS 56 to be released to the public within the next few days. AIR now has the final version of Chrome OS 56 in our lab and the issues with speaking items appear to be fixed. We recommend that you install Chrome OS 56 on a Chromebook when it is released and take a training test with that Chromebook to confirm that you do not encounter any issues.

    OSPI suggests the following interim guidance until a fix has been implemented:

    1. Verify whether your Chromebooks work correctly when taking the ELPA21 Training Test. If the Speaking portion functions appropriately, you can continue with testing as scheduled.
    2. If your Chromebooks do not function appropriately during the Speaking portion of the ELPA21 Training Test, consider administering the other Test domains (Reading, Listening, Writing Online, Writing Supplement [K-1]). For the Speaking domain, you can either administer the Speaking Test on another platform or wait until Chrome OS 56 has been released.
    Added February 2, 2017
  • February 2, 2017 – Information on ordering ELPA21 standard print test booklets

    In support of students needing a paper-pencil ELPA21 assessment, as stipulated in the student’s IEP, District Test Coordinators must contact the Measurement, Inc. Help Desk at (866) 762-1056 or MIHelp@measinc.com to place these orders. All orders for paper-pencil tests, in support of students with an IEP, will be verified and approved by the state.

    The exception to this is the required K and 1 Writing Supplement that all kindergarten and first grade students participating in the ELPA21 assessment are required to take on paper, these materials are available to be ordered by districts in TIDE without state approval.

    Added February 2, 2017
  • February 1, 2017 – ELPA21 Tests Not Supported Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR has identified some issues when students take the ELPA21 on HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55. Specifically, the ELPA21 speaking recorder crashes when using these brands of Chromebooks with Chrome OS 54 and 55. Additionally, some test items are not displayed correctly. Schools should not use HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55 for ELPA21 testing at this time.

    This issue is not present in Chrome OS 50 through 53, which are supported for ELPA21 student testing, or in other brands of Chromebooks running Chrome OS 54 and 55.

    AIR has received a preliminary version of Chrome OS 56 and these issues were resolved in that version. We expect Chrome OS 56 to be released to the public within the next few days. AIR will evaluate the final version of OS 56 and then make an announcement regarding our recommendations on using Chrome OS 56 for ELPA21 testing.

    Added February 1, 2017
  • January 30, 2017 – Upcoming AIR system downtime update for January-April 2017

    The following AIR system downtimes are scheduled for January-April 2017:

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal. 

    Monthly Maintenance – The February monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA, and THSS) begins on Friday, February 24 at 6:00 pm.  All systems will be back online by Sunday, February 26 at 7:00 pm.  The next monthly maintenance scheduled for March and April will be the weekend of March 24-26 and April 21-23.

    Additional downtimes for the online test delivery system this spring are Friday, March 3, Friday, April 14 and Friday April 28.  These downtimes will last the entire day, beginning at 12:00 am and ending at 11:59 pm.

    Added January 30, 2017
  • February 1, 2017 – Appeals and Monitoring Test Progress information in TIDE for ELPA21

    The ELPA21 assessments are live and available in the Test Delivery System beginning today, February 1.  If districts need to set appeals for students taking the ELPA21 summative assessments they should set these appeals using the ‘WA ELPA21 2017’ dropdown administration in TIDE.

    The Monitoring Test Progress feature is also available for ELPA21 tests but it is available in the ‘WA Fall 2016’ dropdown administration in TIDE.  AIR is working to make this more consistent across the different TIDE administrations but they are accessible currently at these specific administrations in TIDE.  Please contact the WCAP Help Desk if you have any trouble locating these features.

     

    Added February 1, 2017
  • January 30, 2017 – RESOLVED Temporary removal of the Manage Roster feature in TIDE, ORS and AIR Ways

     The issues with duplicate rosters being created for a school has been resolved and full roster functionality has been restored in TIDE.  Please contact the Help Desk if you have any trouble with rosters at this time.

    Added January 25, 2017
  • January 25, 2017 – RESOLVED ELPA21 Additional Orders now open in TIDE

    The ELPA21 additional orders window for paper test materials is now available in TIDE for districts who need to order additional ELPA21 paper test materials. Please contact the WCAP Help Desk if you have any trouble accessing this feature.

    Added January 25, 2017
  • January 24, 2017 – ELPA21 Additional Orders window expected to open today, January 24 in TIDE

    The ELPA21 additional orders window for paper test materials is expected to open in TIDE today but it is not available yet.  This communication will be updated when the window is open in TIDE and at that time districts will be able to place additional paper orders for ELPA21.

    Added January 24, 2017
  • January 24, 2017 – RESOLVED TIDE Student Search Not Processing, Returning 500 Error

    The issue with TIDE not processing student searches properly in the “View/Edit/Export Students” page has been fixed and this error no longer occurs.  Please contact the WCAP Help Desk if you have further issues on this matter.  We appreciate your patience as we worked through this issue.

    Added January 24, 2017
  • January 23, 2017 – UPDATE TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page.  The browser page will display a continuously spinning, loading icon, and return a Sever 500 Error in some instances.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.

    TIDE will have a brief outage of a couple of minutes this afternoon at approximately noon to attempt to fix this issue by restarting the TIDE server.  If you are in TIDE during the brief outage, please log back into the system.  We will update this communication once we have confirmed that the issue has been fixed.

    Added January 23, 2017
  • January 23, 2017 – TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page, if the grade field is selected. If district, schools, and grade are selected, the browser page will display a continuously spinning, loading icon, and return a Sever 500 Error. However, TIDE will return student search results as expected if the grade filter is not used.  As such, please avoid using the grade filter in searches until a resolution is implemented.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.  We hope to have this resolved soon and we will post updates here.

    Added January 23, 2017
  • January 18, 2017 – Update on Browser Support

    Currently AIR supports Chrome OS versions 54 and 55; however, issues with the recorder tool used in ELPA21 assessments have been reported on certain devices running version 54 or 55. Therefore, we recommend that any devices set to be used for ELPA21 testing freeze at versions 50-53. We are currently beta testing Chrome OS version 56, which is slated to be released at the end of January, and finding that the recorder tool works well. We will have more information about this closer to the release date.

    AIR is currently building a new secure browser for Mac OSX 10.12 that will disable Siri and the dictation feature. Until then, Technical Coordinators should plan to manually disable both Siri and dictation through the user interface prior to any student testing. AIR is also working to provide a script to disable these features, which could be run upon starting a device. Additional information on support of Mac OSX 10.12 will be provided as soon as possible.

    As a reminder, please update your iPads to iOS 10.2 and the mobile secure browser, version 3.4, that was released this past October. The three issues concerning the use of ASL videos, the recorder tool, and certain feature performances when utilizing an external keyboard, have all been resolved with these updates. Versions 10.0-10.1 will be blocked for student testing at the end of January.

    Added January 18, 2017
  • January 6, 2017 – Upcoming AIR system downtime update for January-March 2017

    The following AIR system downtimes are scheduled for January-March 2017:

    Monthly Maintenance – The January monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, January 20 at 6:00 pm.  All systems will be back online by Sunday, January 22 at 7:00 pm.  The next monthly maintenance scheduled for February and March will be the weekend of February 24-26 and March 24-26.

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal.  The online test delivery system has a scheduled downtime on all day on Friday, March 3, beginning at 12:00 am, to prepare for the deployment of the online Smarter Balanced Summative assessments and Spring Off Grade Science assessments.  These assessments will be available at 7:00 am on Monday, March 6 on the WCAP portal.

     

    Added January 6, 2017
  • January 4, 2017 – Support of Chrome 54 & 55

    AIR officially supports Chrome versions 54 and 55 for all online assessments, with the caveat that there is an issue with Asus c201p Chromebook models that prevents the ELPA21 recording tool from working. If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added January 4, 2017
  • December 28, 2016 – Support for iOS 10.2

    AIR officially supports iOS 10.2 and encourages all iPad devices running iOS 10.x be updated to iOS 10.2. This specific version has eliminated the known issue where certain features (spell check, auto-correct, predictive text) were not automatically disabled via the secure browser. AIR will not support iOS 10.1 as of January 31st in order to encourage users to update to iOS 10.2.  As such, after January 31 AIR will officially support all versions of iOS 8, all versions of iOS 9, and iOS 10.2.  AIR does not recommend any particular iOS version over the other.

    Added December 28, 2016
  • November 30, 2016 – Release of DESMOS Calculators

    Starting on December 1, 2016, all practice and training tests that currently utilize a calculator in their Math or Science tests will now have the new DESMOS calculators automatically available. Also, any Smarter Balanced Interim, Smarter Balanced Summative, or Science tests will have available the new DESMOS calculators as well. The DESMOS calculators are enhanced versions of the previous basic, scientific, and graphing calculators. If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added November 30, 2016
  • November 18, 2016 – Upcoming ELPA21 online reporting system (ORS) score release and student paper reports in districts in December

    Spring 2016 ELPA21 student scores will be released in ORS on Tuesday, November 22.  Student paper score reports will arrive in districts on December 5-6, 2016.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll-free at (844) 560-7366 if you have any questions.

    Added November 18, 2016
  • November 18, 2016 – Support of iOS 10, New Mobile Secure Browser

    AIR now officially supports iOS 10. However, when using external keyboards, the following features are not getting blocked via MDM, ASAM or Automatic Assessment mode:

    1. Spell-checker
    2. Auto-correct
    3. Predictive text

    Apple is working on fixing the issue in an upcoming dot release of iOS 10. In the meantime, all of these features must be turned off in the general settings of an iOS device. Directions for disabling these features can be found in the Technical Specifications Manual. With the addition of iOS 10 as a supported version, iOS 7 will no longer be supported.

    Additionally, a new mobile secure browser (version 3.4) is now available at the Apple App store for download. Version 3.4 is required for testing on all ELPA21 assessments.

    If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added November 18, 2016
  • November 14, 2016 – RESOLVED: Trouble with accessing the Smarter Balanced Fall Retake tests for students

    Last Thursday an issue occurred in the test delivery system that prevented students in grades 10-12 from automatically receiving the Smarter Balanced grade 11 tests.  District and school staff had to go into TIDE and select Grade 11 under the ‘Off Grade’ feature for the student in the student information page in TIDE to access these tests.

     

    This has been resolved and students in grades 10-12 are now able to automatically receive the Smarter Balanced grade 11 tests again.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll free (844) 560-7366 if you have any additional questions.

    Added November 14, 2016
  • November 10, 2016 – Trouble with accessing the Smarter Balanced Fall Retake tests for students today

    Previously students in grades 10-12 were able to access the Smarter Balanced Fall Retake grade 11 tests without having to have a setting selected for them in TIDE.  An issue is occurring today that is not allowing the grade 11 Smarter Balanced tests to automatically show in the Test Delivery System.  If you have a student who needs to test the grade 11 Smarter Balanced Fall Retake today please go into TIDE and select Grade 11 under the ‘Off Grade’ feature for your student’s information.

    AIR is working to fix this as soon as possible.  Districts have the option of delaying testing today until this is resolved.  An additional communication will be sent out once this is resolved.

    Added November 10, 2016
  • October 31, 2016 – New Mobile Secure Browser for iOS 10 is Available

    A new mobile secure browser (version 3.4) is now available on the Apple App store for download. Please note that this new mobile secure browser version will be required to support testing on iOS 10. However, AIR does not currently support iOS 10 and strongly recommends that districts do not update devices at this time due to an issue where videos will not perform within the new mobile secure browser. An announcement will be provided when AIR does support iOS 10 for online testing. If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added October 31, 2016
  • October 27, 2016 – Upcoming AIR system downtime update for November 2016 and December 2016

     The following AIR system downtimes are scheduled for November and December.  Please note the November Online Reporting System (ORS) update from previous announcements:

     Monthly Maintenance – The November monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, November 18 at 6:00 pm.  All systems will be back online by Sunday November 20 at 7:00 pm.  The next monthly maintenance for December will be the weekend of December 16-18.

     Online Reporting System (ORS) – The November downtimes for ORS for November have been cancelled.  There will be no system disruption during the upcoming release of the ELPA21 scores in ORS on November 4 and the release of the Fall 2016 Smarter Balanced Fall Retake scores in ORS on November 8.

     

    Added October 27, 2016
  • October 17, 2016 – Upcoming AIR system downtime for October and November 2016

    The following AIR system downtimes are scheduled for October and November:

    Monthly Maintenance – The October monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, October 21 at 6:00 pm.   All systems will be back online by Sunday, October 23 at 7:00 pm.  The next monthly maintenance for November will be the weekend of November 18-20.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, October 21 to prepare for the opening of the Fall Smarter Balanced Retake and Fall Off-Grade Level science online assessments. The test window opens on Monday, October 24.  The Smarter Balanced interim assessments will not be available during this scheduled downtime.  The Practice and Training tests will remain available during this scheduled downtime.

    Online Reporting System (ORS) – ORS has a scheduled day of downtime on Tuesday, November 1 to prepare for the release of Spring 2016 ELPA21 scores in ORS on Wednesday, November 2.  ORS has one more scheduled day of downtime on Monday, November 7 to prepare for the release of the Fall 2016 Smarter Balanced Fall Retake scores on Tuesday, November 8.

    Added October 17, 2016
  • September 16, 2016 – Upcoming AIR system downtime for September and October 2016

    Monthly Maintenance – The September monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, September 23 at 6:00 pm.   All systems will be back online by Sunday, September 25 at 7:00 pm.  The next monthly maintenance for October will be the weekend of October 21 – 23.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, October 21 to prepare for the opening of the Fall Smarter Balanced Retake and Fall Off-Grade Level science online assessments. The test window opens on Monday, October 24.  The Smarter Balanced interim assessments will not be available during this scheduled downtime.  The Practice and Training tests will remain available during this scheduled downtime.  All other AIR systems will remain available.

    Added September 16, 2016
  • August 30, 2016 – Upcoming Downtime and Go Live for 2016-17 Practice and Training Tests

    The Test Delivery System (TDS) will begin a scheduled downtime from Thursday, 9/8/16 at 6pm PT to Friday, 9/9/16 at 6pm PT in order to prepare for the launch of the 2016-2017 Practice and Training Tests on Monday, 9/12/16. Please note that the new practice and training tests for ELA, Math, and Science will reflect any changes made for the 2016-2017 online tests. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 30, 2016
  • August 23, 2016 – Potential brief TIDE access disruption at 4 pm today

     If you are accessing TIDE at 4 pm today you might encounter a brief interruption in your access and be exited from the system.  This is due to a deployment in the system to correct some outstanding issues.  If you do experience being logged off the system, please log back into TIDE and you will be able to access the site again.  If for some reason you are not able to log back in, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added August 23, 2016
  • August 19, 2016 – August Monthly Maintenance

    The August monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, August 19 at 6 pm PT. All systems will be back online by Sunday, August 21 at 7:00 pm PT.  The next monthly maintenance for September will be the weekend of September 23-25.

    Added August 19, 2016
  • August 19, 2016 – Update on TIDE and ORS access for SY16-17

     TIDE opened for the school year on Monday, August 15.  Currently only one administration is showing in TIDE right now (Fall 2016), but this will not prevent the ability of schools and districts to see previous years’ score data in ORS once user accounts are created.  ORS is currently live and available for all districts and schools.

    If you are the DC listed in WAMS and have not received your initial welcome email from AIRASTDoNotReply@AIRAST.org please contact assessmentanalysts@k12.wa.us or assessment@k12.wa.us regarding this issue.

    • User accounts were removed for district and school level users from TIDE.  The rollover of user accounts in TIDE takes place to ensure that district staff actively load the current year’s users rather than preserving all accounts for users who may or may not work in their former schools and districts. This is to ensure to the greatest degree possible that school and district staff have access only to the student records that they should be able to access. A file containing a list of all users from TIDE in 2015-16 is available in WAMS Profile Downloads (https://eds.ospi.k12.wa.us/), under the headings: B. 2017 Administration > 1. MSP – EOC – Smarter > TIDE Resources with the filename ‘[YourDistrict] All TIDE User Records 2016.xls’ – this file can be quickly edited to populate the TIDE User Upload template file and create accounts for any returning users once the user upload function in TIDE is once again fully operational. Refer to the recent WAW sent on August 8, for specific details under the section WCAP: Managing Credentials in TIDE And 2016-17 School Year Rollover.
    • Some districts have reported trouble uploading files into TIDE for some users.  It seems that certain email address naming conventions cause these errors and can cause an entire file to fail.  AIR is looking into this issue to resolve as soon as possible.

    Please contact the WCAP Help Desk at wahelpdesk@air.org  or toll free (844) 560-7366 if you have any additional trouble accessing any features once in TIDE.

    Added August 19, 2016
  • August 17, 2016 –Internet Explorer 11 Issue with TIDE

    Please be aware that the Test Information Distribution Engine (TIDE) login page will not load while using Internet Explorer 11. Users will be able to login on all other supported browsers (Chrome, Firefox or Safari) without experiencing this issue. AIR is working to resolve as soon as possible. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 17, 2016
  • August 8, 2016 –End of Support for Secure Browser v.8, Chrome OS version update

    The new secure browser for Windows, Mac, and Linux, version 9 is available on the portal. Please be sure to update your devices by August 29, 2016 (visit http://wa.portal.airast.org/browsers/ to download the latest versions). After this date, AIR will no longer support secure browser version 8 from the 2015-16 school year. Also, Chrome version 51 will be the first supported operating system version for the new school year. If you have not already done so, please update all Chrome devices that will be used for online assessment to version 51 or later. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 8, 2016
  • August 1, 2016 – Upcoming Downtimes Reminder

    Reminder: The Test Delivery System (TDS)  began its scheduled downtime, 7/29, at 6pm PT and will end its downtime on 8/3 at 6pm PT. The Test Administration card found on the WCAP portal, which is used to allow TA’s to create testing sessions, will not be available until the launch of the Smarter Balanced Interim Tests on 8/16. The TDS Practice and Training tests will be available on 8/3 at 6pm PT, however these tests will not have new content or new tools/features until their relaunch on 9/12. Further, please be aware of the upcoming downtimes for the Test Information Delivery Distribution Engine (TIDE) are from 8/11 at 5pm PT to 8/14 at 9pm PT. TIDE will be completely open for the 2016-17 school year on 8/15 with a redesigned look. The Online Reporting System (ORS) will also be down on 8/16 and will be available again on 8/17. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 1, 2016
  • July 27, 2016 – Summary of Supported Browsers for Start of 2016-17 School Year

    The new secure browser for Windows, Mac, and Linux, version 9, is available for download and is necessary for the upcoming Smarter Balanced Interim assessments. Please note the supported operating system version for these Windows, Mac, and Linux devices, including the removal of support for Fedora 22 for Linux. The current version of the mobile secure browser for Android will remain the same for the 2016-17 school year. The current secure browser for Chrome will also remain the same, even with upcoming OS updates (ChromeOS 51 is the latest version supported at this time). A new version of the mobile secure browser for iOS will be available in early September for the new school year. AIR and OSPI will post an announcement of a release date for that browser in the near future.

    Please be sure to refer to the Supported Browsers and Secure Browsers WCAP Portal pages for the latest supported browser versions. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added July 27, 2016
  • July 21, 2015 – 2016-17 Linux Secure Browser release for Monday, July 25

    The secure browser, version 9 will be available for Linux to download on Monday, July 25th from the WCAP Portal Secure Browsers page, http://wa.portal.airast.org/browsers/. Please note this is a change in dates from the previous WCAP portal announcement below. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added July 21, 2016
  • July 13, 2015 – 2016-17 Secure Browser Available for Download Soon

    The secure browser, version 9 will be available for Windows and Macs to download on Friday, July 15th from the WCAP Portal Secure Browsers page, http://wa.portal.airast.org/browsers/. The secure browser for Linux will be available to download on Friday, July 22 from the same WCAP Portal Secure Browsers page. An updated mobile secure browser app for iOS is expected to be available in early September. At this time, AIR and OSPI do not anticipate the need to release a new version of the mobile secure browser app for Android or Chrome operating systems for 2016-17. Please also note, the text to speech and recorder tools that are found on the Practice and Training tests in the Test Delivery System will not function correctly with the new secure browser for Windows, Mac, and Linux until early August, well in advance of the start of interim testing on August 16th, 2016. The update we make at that time will not require any work from technology coordinators. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added July 13, 2016
  • June 20, 2016 – Upcoming AIR Systems Summer Downtimes

    Monthly MaintenanceThe June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, June 24 at 8 pm PT. All systems will be back online by Sunday, June 26 at 7:00 pm PT.  The next monthly maintenance for July will be the weekend of July 22-24.

     TDS The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 pm PT until Wednesday, August 3 at 6:00 PM PT to prepare for the upcoming school year.  TDS will be available again on Thursday, August 4 with the launch of the updated Assessment Viewer Application (AVA) and the return of the Smarter Balanced Practice and Training Tests and MSP Training Test on the WCAP portal.  As a reminder, the 2016-2017 Smarter Balanced Interims will be available on August 16 for the 2016-2017 school year.

    TIDE – The Test Engine Distribution Engine (TIDE) has a scheduled downtime from Thursday, July 21 at 3:00 PM PT until Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    ORS – The Online Reporting System (ORS) will have a scheduled downtime on Tuesday, July 19 to prepare for the deployment of MSP and Off Grade Science scores in ORS.  The scores will be available on Wednesday, July 20.  ORS will have another downtime on Monday, July 25 to deploy the Spring End of Course (EOC) scores in ORS.  Spring EOC scores will be available beginning on July 26.

    Added June 20, 2016
  • June 10, 2016 – TDS Downtime in Preparation for SY2016-2017

    The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 PM PT to Wednesday, August 3 at 6:00 PM PT to prepare for the next school year.  TDS will be available again on Thursday, August 4 with the launch of the Assessment View Application (AVA) and the return of the Practice and Training tests on the WCAP portal.

    As a reminder, the 2016-17 Interims will be available starting on August 16 for the 2016-17 school year.

    Added June 10, 2016
  • June 6, 2016 – Return of test booklets for End of Course tests to MI for scoring

    Please be sure to monitor your return schedule of all EOC test materials.  These booklets are needed to be retuned on the approved schedule to MI so that scoring is completed and score files and online reporting system score results are delivered in a timely manner. If you have any questions or run into any issues that would prevent you from returning your materials on schedule, contact the OSPI and MI helpdesks at: MIHelp@measinc.com; Assessment@k12.wa.us

    Added June 6, 2016
  • May 31, 2016 – TIDE rollover for SY2016-2017

    The Test Engine Distribution Engine (TIDE) has a scheduled downtime beginning on Thursday, July 21 at 3:00 PM PT-Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    Added May 31, 2016
  • Thursday, May 19, 2016 – Audio Issue concerning Smarter Balanced ELA Assessments Update

    The issue with the audio playback tool for listening stimuli that impacted Windows devices has been corrected for the Smarter Balanced ELA CAT assessments. AIR and OSPI apologize about the inconvenience this problem has caused.

    If you have students who used a Windows device and they were impacted by this issue, please work through your DC or DA to submit an appeal to Re-Open a Current Test Segment. Add the following text in the comment box, “Due to the Audio issue on ELA test this student needs access to complete their testing opportunity.” AIR will process the appeal on the back end to open the test opportunity for the student.

    Added May 19, 2016
  • May 17, 2016 – Upcoming AIR system downtime for May and June

    Friday, May 20-Sunday, May 22 – The May monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, May 20 at 8 pm PT. All systems will be back online by Sunday, May 22 at 7:00 pm PT.  The next monthly maintenance for June will be the weekend of June 24-26.

    Added May 17, 2016
  • May 13, 2016 – Appeal processing timeline update

    OSPI and AIR are working quickly to resolve the current backlog of pending testing appeals that have been submitted by districts. We expect to be caught up the morning of Monday, May 16 and once done appeals will be processed within 24 hours.  Thank you for your patience and we apologize for any inconvenience this has caused.

    Added May 13, 2016
  • Thursday, May 5 – Audio Issue concerning Smarter Balanced ELA Assessments

    Currently there is an issue with the audio playback tool for listening stimuli on the Smarter Balanced ELA CAT assessments. When selecting the audio play button, the sound may not work or may work intermittently. This is currently only impacting Windows devices. OSPI and AIR are working to resolve this issue at this time. Please contact the WCAP Help Desk via email at wahelpdesk@air.org or call toll free (844) 560-7366 with any questions or concerns.

    Added May 5, 2016
  • Monday, April 18, 2016 – Upcoming AIR system downtime for April and May 2016

    Friday, April 22-Sunday, April 24 – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, April 22 at 8 pm PT. All systems will be back online by Sunday, April 24 at 7:00 pm PT.  The next monthly maintenance for May will be the weekend of May 20-22.

    Friday, May 13-Monday, May 16 – The Online Reporting System (ORS) will be unavailable all day Friday, May 13 through Monday, May 16 to prepare for the release of the Spring HSPE scores and participation reports in ORS.  Scores and participation reports will be available on Tuesday morning, May 17 when the school day begins.

    Added April 18, 2016
  • Thursday, April 14, 2016 – TDS and ELPA21 DEI Downtime starting at 6pm and all day tomorrow

    The Test Delivery System and the DEI that is used for ELPA21 assessments will be unavailable starting at 6pm today, April 14th and all day tomorrow in order to prepare for the deployment of the Spring MSP online Science assessment, which will be available on Monday, April 18th.

    Added April 14, 2016
  • Monday, April 4: Upcoming TDS Downtime starting at 6pm on Thursday, April 14

    The Test Delivery System will be unavailable starting at 6pm Thursday, April 14th in order to prepare for the deployment of the Spring MSP online Science assessment, which will be available on Monday, April 18th.

    Added April 4, 2016
  • Wednesday, March 30, 2016 – Official Support of iOS 9.3, new iOS Mobile Secure Browser 3.3, Official Support of Chrome OS 49

    iOS 9.3 is now officially supported for all WCAP assessments. In addition, a new iOS mobile secure browser, version 3.3, is now available to download in the app store. This new mobile secure browser version will resolve a known issue where students who use the text-to-speech tool on iPads subsequently encountered issues with listening stimuli on the Smarter Balanced ELA assessments.

    Chrome OS 49 is now officially supported for all WCAP and ELPA21 assessments. This will extend the range of supported chrome operating systems from 41 to 49 for the spring administration. For additional information concerning all the supported browsers, please refer to the supported browser page on the WCAP portal (http://wa.portal.airast.org/supported-browsers/).

    Added March 30, 2016
  • Monday, March 21: Upcoming TDS Downtime starting at 4pm on Friday, March 25

    The Test Delivery System will not be available starting at 4pm Friday, March 25th in order to prepare for the deployment of the ELPA21 DEI system, which will be available on Monday, March 28th.

    Added March 21, 2016
  • March 21, 2016 – Known iOS Issues with ELPA21 and Smarter Balanced Assessment Secure Browser

    Apple iOS versions 7-9 have exhibited several problems when delivering assessments, with implications for the ELPA21 and the Smarter Balanced ELA assessments.

    First, a flaw in the operating system disables all audio after a video plays.  The ELPA21 tests include video along with listening items.  Therefore, we recommend that students avoid taking the ELPA21 assessment on iOS devices.  If it cannot be avoided, students will have to log out, then log back in, following video segments if subsequent audio does not play.

    Second, a similar problem occurs when a student listens to text-to-speech on the iPad.  Subsequent audio in listening stimuli is disabled.  Again, the problem resolves when the student logs out and logs back in.  In this case, AIR will release a new secure browser in approximately two weeks that resolves this issue.  For students who receive the text-to-speech accommodation on Smarter Balanced ELA assessments, we recommend that they use a device other than an iPad, or postpone testing until the new browser version is available.

    Please contact the WCAP Help Desk via email at wahelpdesk@air.org or call toll free (844) 560-7366 with any questions or concerns.

    Added March 21, 2016
  • March 14, 2016 – Android MSB version 2.1 is available

    The new Android Mobile Secure Browser, version 2.1, is now available at the Google Play store. This new version will be required in order to test on all WCAP or ELPA21 assessments with any Android 5+ devices due to a keyboard issue. If your school is using any Android 4+ devices, they may download this latest mobile secure browser, however it is not required. For any questions or concerns, please contact the WA Help Desk.

    Added March 14, 2016
  • March 8, 2016 – Upcoming AIR system downtime for March and April 2016

    Thursday, March 17-Friday, March 18: There will be a two day downtime of the Online Reporting System (ORS) to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Friday, March 18-Sunday, March 20: The March monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AVA and THSS) begins on Friday, March 18 at 8 pm PT. All systems will be back online by Sunday, March 20 at 7:00 pm PT.  The next monthly maintenance for April will be the weekend of April 22-24.

    Thursday, April 14: There will be a one day downtime of the Online Reporting System (ORS) to prepare for the deployment of the Winter EOC Biology and Math scores in ORS.  The Winter Biology and Math EOC scores will be available on Friday, April 15.

    Friday, April 15:  There will be a one day downtime of the Test Delivery System (TDS)  to prepare for the deployment of the MSP Science tests on Monday, April 18.  ELPA21 Large Print and Braille DEI tests, Smarter Balanced Summative and Interim tests, and Off Grade Science tests will not be available on Friday, April 15.  The Practice and Training tests will continue to be available.

    Added March 8, 2016
  • March 7, 2016 – Chrome OS 47 and 48 Support

    Chrome OS 47 and 48 are now officially supported for all WCAP and ELPA21 assessments. This will extend the range of supported chrome operating systems from 41 to 48 for the spring administration. Note that this support does NOT require downloading an updated Secure Browser as originally communicated, so districts that have installed Chrome Secure Browser 2.8 (released in December, 2015) do not need to take any additional action to use Chrome OS 47 and 48 (and will no longer get a warning message when doing so).

    For additional information concerning all the supported browsers, please refer to the supported browser page on the WCAP portal (http://wa.portal.airast.org/supported-browsers/).

    Added March 7, 2016
  • February 16, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for February and March 2016

    This is a reminder that the February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21 at 7:00 pm PT.  The next monthly maintenance for March will be the weekend of March 18-20.  This downtime announcement was originally posted to the portal on January 5, 2016.

    There will be a one day TIDE downtime at the end of February to prepare TIDE for eligibility for students taking the online Smarter Balanced Braille Fixed Form Math test.  The exact date for this downtime has not been finalized yet.  Once finalized, an announcement will be placed on the WCAP portal.

    There will be a one day downtime of the Test Delivery System on Friday, March 4 to prepare for the opening of the Smarter Balanced Summative and Off Grade Level Science testing window.  These tests will be live on Monday, March 7.  ELPA21 and the Smarter Balanced Interim Assessments will not be available on this date.  Practice and Training tests will continue to be available.

    There will be a one day downtime of the Online Reporting System (ORS) on Friday, March 4, to prepare for the release of participation reports for Smarter Balanced Summative and the Off Grade Level Science tests.  There will be a two day downtime of the Online Reporting System (ORS) Thursday, March 17-Friday, March 18 to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Added February 16, 2016
  • February 1, 2016 – Official Support of Mac OS X 10.11 El Capitan, Requires New Secure Browser 8.1

    Mac OS X 10.11, referred to as El Capitan, is now officially supported for all WCAP and ELPA21 assessments. Any devices that currently have or will be updating to Mac OS X 10.11 will need to download the new secure browser, version 8.1. This can be found under the Secure Browsers page (http://wa.portal.airast.org/browsers/) on the WCAP Portal, and is the only secure browser version available in the Mac OS X tab.

    Devices that continue to function with Mac OS X 10.6-10.1 will not need to download the new secure browser version. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

     

    Added February 1, 2016
  • January 29, 2016 – Test Delivery System (TDS) Downtime Monday, February 1, 2016 to prepare for the launch of the ELPA21 assessments

    The Smarter Balanced Interim assessments will be unavailable on Monday, February 1, 2016 to prepare for the release of the ELPA21 online assessments on February 2, 2016.

    The Smarter Balanced Practice and Training Tests, MSP Training Tests, and ELPA21 Training Tests will continue to be available for use.  AVA, ORS, THSS, TDS, and TIDE will also still be available.

    Smarter Balanced Interim assessments and ELPA21 assessments will be available the morning of February 2, 2016.

    We apologize for any inconvenience this causes.

    Added January 29, 2016
  • January 28, 2016 – Android devices are not supported for ELPA21 Assessments

    Android devices will not be a supported for the ELPA21 Assessments this spring. Please make arrangements to access the ELPA21 assessments using other supported operating systems (see http://wa.portal.airast.org/browsers/). We apologize for any inconvenience this may have caused. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added January 28, 2016
  • January 27, 2016 – New iOS Secure Browser 3.2 Available for Download from the Apple Store

    The new iOS Secure Browser 3.2 is now available for download from the Apple Store. Users will need to update to the latest secure browser in order to test for ELPA21 assessments.  If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added January 27, 2016
  • January 21, 2016 – Chrome 48 is not supported yet by AIR for WCAP assessments

    Google has released Chrome Operating System version 48 to the stable channel, however the current versions supported by AIR are versions 41-46. Please continue to use versions 41 – 46 for Chrome OS and continue to refer to the Supported Browsers page on the WCAP for the most up to date information.

     

    Added January 21, 2016
  • January 12, 2016 – UPDATE to Accessing the ELPA21 Training Tests Using Chromebooks

    Yesterday, an issue was discovered for all Chromebook users regarding the ‘Test Selection’ of the login process which would not allow users to select the ELPA21 Training Test. This issue has been resolved as of this morning.  However, if they have not already done so, users will need to update the Chromebook kiosk-app to Secure Browser version 2.8 (from version 2.6) in order to have access to the ELPA21 Training Test. This will be a permanent requirement for all districts that are using the Chromebook kiosk-app for Secure Browser version 2.6 as of today. Please reach out to the WCAP Help Desk with questions or concerns.

    Added January 12, 2016
  • January 11, 2016 – Important ELPA21 Training Test Update Regarding Chromebooks

    The ELPA21 Training Test was launched today for all districts. During our first day of testing, an issue was discovered while using the Chromebook kiosk-app for Secure Browsers 2.6 and 2.8 that the ‘Test Selection’ portion of the login process would not allow users to select the ELPA21 Training Tests. AIR is currently working to fix this issue. As a work around solution, Test Administrators who are using Chromebooks should access the Training Test by going to the WCAP Practice and Training Test page with Chrome browser versions 41-46. Users will be to use a guest login and access the ELPA21 Training Tests for all grades.

    Added January 11, 2016
  • January 9, 2016 – Launch of the ELPA21 Training Test on Monday, January 11

    The launch of the ELPA21 Training Test will occur on Monday, January 11, for all districts. However, the ELPA21 Training Test will not be available with the use of the iOS Secure Browser app. This will prohibit districts from utilizing iPads to access the Training Test at this time. The iOS Secure Browser is currently undergoing various enhancements in order to accommodate the ELPA21 test. An update iOS Secure Browser app will be available from the Apple Store prior to the launch of the ELPA21 Operational Test on February 2, and will need to be installed prior to ELPA21 testing. An update on the availability of the updated iOS Secure Browser will be provided as soon as we have a confirmed date for its release.

    Users can access the ELPA21 Training Test on the WCAP Portal Practice and Training Test page by using the guest login option. Prior to testing, test administrators should ensure that students are provided with the appropriate headsets and secure browser applications. More information about the headset requirement and additional technical information may be found on the System Requirements Manual. Test Administrators should also confirm that each testing device has the secure browser application installed prior to testing. For inquiries concerning ELPA21 testing, please contact the WCAP Help Desk.

    Added January 9, 2016
  • January 5, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for January 2016

    The following downtimes are scheduled for the WCAP and ELPA21 assessments for January 2016.  Please note that only the systems listed beside the downtime dates are the affected systems that will be unavailable.  Other AIR systems not listed will continue to be available for use during this time.

    • Friday, January 8, 2016 – The Test Delivery System (TDS) Smarter Balanced Practice and Training Tests and the Science Training Test will be unavailable the entire day to prepare for the deployment of the ELPA21 Training Test on Monday, January 11, 2016.  The Smarter Balanced Interim Assessments will still be available during this downtime, this downtime only affects the practice and training tests.
    • Friday, January 22, 2016-Monday, January 25, 2016 – The January monthly scheduled maintenance of all AIR systems is planned beginning Friday, January 22 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems, except for ORS, will be back online by Sunday, January 24 at 7:00 pm PT. ORS will continue to have a downtime through Monday, January 25.  This ORS downtime will also be used to prepare deployment of the Fall HSPE ORS score release, Fall Off Grade Science ORS score release, and the Smarter Balanced Interim Assessments enhanced item level reporting in ORS.  ORS will be available again beginning on Tuesday, January 26.
    •  Friday, February 19, 2016 – The February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21at 7:00 pm PT.
    Added January 5, 2016
  • December 30, 2015 – Upcoming Webinar

    The upcoming January 7, 2016, K20 Webinar has been replaced with an assessment update webinar scheduled for January 6, 2016 at 3:30 pm.

    Added December 30, 2015
  • December 18, 2015 – Chrome Secure Browser v2.8 is Available

    Chrome Secure Browser v2.8 is now available in the Google store. Districts will need to download and install this new version on Chromebooks in order to use it for testing students who will be taking the ELPA21 assessments. This version is also compatible with the other Spring assessments including Smarter Balanced, Off Grade Science, and the MSP assessments.

    Added December 18, 2015
  • December 16, 2015 – iOS 9.2 is Supported for WCAP Assessments

    Districts are able to administer WCAP assessments, including the Smarter Balanced Interim Assessments, using iOS 9.2. Information on this support is being updated on the WCAP portal as well as published technical documentation.

    Please contact the WCAP Help Desk toll-free (844-560-7366 or wahelpdesk@air.org) if you have any additional questions.

    Added December 16, 2015
  • December 7, 2015 – iOS 9 will be supported beginning December 8, 2015 for WCAP assessments

     Districts will be able to administer WCAP assessments, including the Smarter Balanced Interim Assessments using iOS 9 beginning tomorrow Tuesday, December 8, 2015.  Information on this support is being updated on the WCAP portal as well as published technical documentation.

    Please contact the WCAP Help Desk toll-free (844-560-7366 or wahelpdesk@air.org) if you have any additional questions.

    Added December 7, 2015
  • December 6, 2015 – WCAP Help Desk will be closed Christmas Eve and Christmas Day

    The WCAP Help Desk will be closed on Christmas Eve and Christmas Day.  It will re-open with regularly scheduled hours on Monday, December 28, 2015.

    Added December 6, 2015
  • December 6, 2015 – Upcoming December system downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS, and THSS) beginning Friday, December 18 at 8:00 PM.  The systems may be available again as early as Saturday morning. However, system testing may continue through Sunday evening, fully completing by no later than Sunday, December 20 at 7:00 PM PDT. The next system maintenance downtime will be the weekend of January 22-24, beginning on Friday, January 22 at 8:00 PM PST.

    Added December 6, 2015
  • November 20, 2015 – Testing window extended through Monday, November 30 for the Off Grade Science and Smarter Balanced online Fall testing window

    Due to weather conditions this past week the testing window for the Off Grade Science and Smarter Balanced Retake has been extended through the end of day on Monday, November 30.  Please ensure that all of your students who are participating in these assessments have completed the tests at this time.

    Added November 20, 2015
  • November 16, 2015 – Upcoming November system downtime for AIR systems

    There will be a 2 hour Online Reporting System (ORS) downtime next Friday, November 20 to prepare for the release of the Smarter Balanced Fall Retake scores in ORS.  The downtime will be from 3:00 PT/6:00 ET – 5:00 PT/8:00 ET.  ORS will not be available at this time.  TIDE, THSS, and TDS will remain available.

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 8:00 PM PST.

    Added November 16, 2015
  • November 13, 2015 – Issues with testing for students who need the Spanish accommodation for the Smarter Balanced Fall Retake

    An issue has been identified in the test delivery system that is preventing students from testing if they need the Spanish accommodation.  The issue has been identified and will be fixed over the weekend to not disrupt testing today, November 13.  If you have students who need this accommodation, please do not have them test until Monday morning when this will be resolved.

    Please contact the WCAP Help Desk at 1-844-560-7366 or at wahelpdesk@air.org  if you need any additional information.  We apologize for any inconvenience this might cause with your testing schedule today.

    Added November 13, 2015
  • November 6, 2015 – Apple iOS 8.3 and 8.4 support by AIR for student testing

    Apple iOS 8.3 and 8.4 will be supported for testing starting Monday, November 9. However, there is a known issue that if a user pushes the ‘tab’ key while testing, the secure browser crashes. This is not a security risk however it can result in technical difficulties during testing. It is imperative that all schools that choose to utilize iOS 8.3 and 8.4 be aware of this known issue. Apple iOS 9 is not currently supported at this time but will be supported prior to the Spring 2016 Smarter Balanced Summative assessments.

    Added November 6, 2015
  • November 6, 2015 – 12th grade access to the Grade 11 Smarter Balanced Math Practice and Training tests via the Secure Brower

    Currently, 12th grade students are unable to access the Smarter Balanced High School Math Grade 11 Practice and  High School Math Training tests when testing in the secure browser. We recommend that 12th grade students use the public Practice and Training Tests found on the portal using guest access as that does not require login credentials.  Students in grade 12 should be able to access these tests via the Secure Browser beginning Monday, November 9.

    Added November 6, 2015
  • October 23, 2015 – Chrome OS 46 now supported by AIR for testing

    Chrome OS 46 is now available for testing for the interim, practice and training tests currently accessible on the WCAP portal.  It will also be supported on upcoming fall, winter, and spring administrations for the 2015-2016 school year.

    Please note that iOS 9 and Mac X OS 10.11 are currently not supported.

    Added October 23, 2015
  • October 16, 2015 – Assessment Viewing Application (AVA) is Available

    The Assessment Viewing Application (AVA) is available as of Friday, October 16. AVA is a component of the Test Delivery System that allows authorized users to view interim assessments for administrative or instructional purposes. The intended purpose of the AVA is to provide Test Administrators with access to the interim assessments before students are tested and a greater understanding of the content being assessed and the time needed for students to complete an interim assessment.

    Added October 16, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 8:00 PM PST.

    In addition, the TDS and ORS systems have a scheduled downtime on Friday, October 30 for the entire day to prepare for the deployment of the Smarter Balanced Fall Retake and Off Grade Science tests which open on Monday, November 2, 2015.  Both systems will be unavailable.  TIDE and THSS will remain open and available for use.

    As a reminder, this was communicated in the September 17 WAW newsletter.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the WCAP Help Desk if you have any questions or experience any issues.

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 8:00 PM PST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 7:00 PM PT.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 8:00 PM PST.

    Added September 18, 2015
  • September 16, 2015 – Students in TIDE for the 2015-2016 school year

    TIDE is available on the WCAP portal for the 2015-2016 school year.  Users can be added and edited to the system at this time.  Students are being added to TIDE now continually on a nightly basis.  Please contact the WCAP Help Desk (844) 560-7366 or wahelpdesk@air.org  if you have any questions.

    Added August 20, 2015
  • August 17, 2015 – 2015-2016 Secure Browser Available for Download

    Districts can now download the new 2015-2016 Secure Browser from the WCAP portal. This new Browser will automatically remove the 2014-2015 browser from operating systems. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 19, 2015
  • July 29, 2015 – Upcoming WCAP System Downtime to Prepare for the 2015-2016 School Year

    The following systems will be unavailable due to deployment activities scheduled for the 2015-2016 school year:

    • TIDE: The Test Information Distribution Engine will be unavailable from August 7-19 and will reopen on August 20.
    • ICA/IAB: The Smarter Balanced Interim Assessments will be unavailable from August 7-31 and will reopen on September 1.
    • THSS: The Teacher Hand Scoring System will be unavailable from August 7-September 1 and will reopen on September 2.
    • ORS: The Online Reporting System will be unavailable downtime from August 13-September 3 and will reopen on September 4.
    Added July 30, 2015
  • July 29, 2015 – 2015-2016 Secure Browser Available for Download Soon

    Beginning on August 17, districts will be able to download the new 2015-2016 Secure Browser from the WCAP portal. This new Browser will automatically remove the 2014-2015 browser from operating systems. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added July 30, 2015
  • July 28, 2015 – Upcoming ORS Downtime

    There is a scheduled downtime for the Online Reporting System (ORS) beginning Wednesday, July 29. The system will be available again the morning of Thursday, July 30.

    Added July 28, 2015
  • July 23, 2015 – Upcoming AIR Systems Downtime

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Saturday, July 25 at 1:00am PST. The systems will be available again on Sunday, July 26 at 7:00pm PST.

    Added July 23, 2015
  • July 6, 2015 – Upcoming ORS Downtime for HSPE and DAPE Science score releases

    The Online Reporting System (ORS) will have a scheduled downtime for the entire day on July 13 to prepare for the release of HSPE Reading and Writing and DAPE Science scores in ORS.  HSPE Reading and Writing and DAPE Science scores will be available in ORS beginning on Tuesday, July 14. This score release in ORS will include previously released HSPE and DAPE scores as well as some score (roughly 200 individual test scores statewide) previously unreported that were not released earlier via WAMS in time for Memorial Day.

     

    Added June 30, 2015
  • May 28, 2015 – Scores Increasing for Smarter Balanced in the Online Reporting System (ORS)

    ORS is continuing to show increases in scores for the online Smarter Balanced tests this week in both ELA and Math, in particular for grade 3 ELA online tests.  Scores will continue to increase throughout this week and going forward.  AIR is targeting Monday, June 1 to also start reporting grade 3 ELA paper/pencil test score results in ORS.  Scores for the rest of the paper/pencil grades and content areas will appear in ORS later this summer in July after AIR receives the updated item parameters from Smarter Balanced.  Thank you for your continued patience as AIR has worked through these scoring delays.  Please continue to check the WCAP portal for additional updates.

    Added May 28, 2015
  • May 22, 2015 – Update on Smarter Balanced scores appearing in the Online Reporting System (ORS)

    Smarter Balanced Summative scores have started flowing into ORS and should start to become viewable at the district level beginning today, Friday May 22.   The number of scores should continue to increase today and over the weekend.  We appreciate your patience through this process as we have worked through the scoring issues encountered by AIR during scoring processing.  Please check the WCAP portal frequently for additional updates.

    Added May 22, 2015
  • May 18, 2015 – Scores still slow to populate in the Online Reporting System (ORS) for Smarter Balanced assessments

    Scores have started to flow into ORS but not at the rate that we were expecting based on previous communication about this issue. There are still some scoring processing issues that are being addressed by AIR at this time.  We know that you are eagerly waiting for these scores as we approach the end of the school year and thank you for your patience as AIR works through these remaining issues.  We hope to have this resolved very soon and apologize for any trouble this has caused you during this time.  We will provide frequent updates until ORS has been loaded with scores.

    Added May 18, 2015
  • May 8, 2015 – Update on Smarter Balanced scores in the Online Reporting System (ORS)

    As you may have noticed, scores are still not flowing regularly and on a consistent basis for your students in ORS once they have completed the Smarter Balanced Summative assessments.  AIR is still working through some unexpected and unanticipated scoring transmission issues that have delayed the flow of these scores on a regular basis but believes that this issue should be resolved next week with scores able to flow and populate in ORS as you have been eagerly expecting, at that time.  We sincerely apologize for this delay and the impact it has had on your teachers, school personnel, and parents who have been patiently waiting for this information.  We will provide additional updates as soon as we have the information available.

    Added May 8, 2015
  • May 1, 2015: UPDATE – No Test Delivery System Downtime Beginning Friday, May 1 6:00 PM PT, Tests will Remain Available

    Earlier this week it was communicated that the Smarter Balanced Summative and Interim Assessments and the online MSP Science tests will be unavailable beginning this Friday evening at 6:00 PM PT through the weekend to deploy the Smarter Balanced fixed form Braille tests which were recently provided to AIR by Smarter Balanced.  This deployment has been delayed and more information will be provided early next week.

     

    There will be no downtime for any AIR systems and they will continue to be available through this weekend.

    Added April 28, 2015
  • April 23, 2015 – IOS 8.3 Is Not Supported At This Time

    Apple IOS 8.3 is not supported at this time by AIR for testing. We are working with Apple to get an update to 8.3 and will communicate when this happens.

    Added April 23, 2015
  • April 22, 2015 – Update on Smarter Balanced scores in the Online Reporting System (ORS)

    OSPI just received a call from AIR with the unfortunate news that the backlog of Smarter Balanced scores will not begin flowing again in the Online Reporting System (ORS) until early next week (4/27 or 4/28).  The delay is because AIR had to reconfigure their systems to accommodate some late changes the Smarter Balanced Consortium made to some of the scoring rubrics.  This is, unfortunately, another first year hurdle we had hoped we would not have.  Please apologize on behalf of OSPI to your teachers, coaches and parents who were counting on having scores by this week.

     

    Added April 22, 2015
  • April 17 – 19, 2015 – AIR Scheduled Downtime

    As a reminder, the following system downtimes are being implemented to prepare for the deployment of the grade 5 and 8 MSP science assessments on Monday, April 20.

    • The Test Delivery System (TDS) has a scheduled downtime from April 17 – 19.  The Smarter Balanced Summative Assessment, Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.
    • The Online Reporting System (ORS) does not have a scheduled downtime but if you are in the system between 3:00-3:30 tomorrow, Friday April 17 you might notice a disruption in service.  If you are logged out of ORS, please log back in to continue accessing the ORS system.

    The Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available during this TDS system downtime.  Besides the small potential disruption in access mentioned above, ORS will remain available as well during this TDS system downtime.

    On April 20, 2015 all systems will be available again.

    Added April 17, 2015
  • April 9, 2015: Upcoming ORS Downtime Friday, April 10

    We sincerely apologize for the late notification but the Online Reporting System (ORS) has a scheduled downtime beginning the morning of Friday, April 10 to prepare for the release of score reporting for the summative assessments in ORS.  ORS will be available again on the morning of Monday, April 13.  The Test Delivery System (TDS), TIDE, THSS, and the Test Administrator Certification Course are unaffected by this and will remain available during this time.

    Added April 9, 2015
  • April 6, 2015 – New Teacher Hand Scoring Materials (THSS) Available in TIDE

    The ELA grades 3-8 and 11 Interim scoring training materials located in the THSS are now also accessible in TIDE under the Download Forms tab. This location allows educators to access the Exemplars and Training Guides prior to scoring and therefore allows more time to become familiar with the scoring process and criteria.

    Added April 6, 2015
  • April 1, 2015 – Upcoming ORS Downtime Friday, April 3-Monday, April 6

    The Online Reporting System (ORS) has a scheduled downtime beginning the morning of Friday, April 3 lasting through the evening of Monday, April 6.  ORS will be available again Tuesday, April 7.  The Test Delivery System (TDS), TIDE, THSS and the Test Administrator Certification Course are unaffected by this and will all remain available during this time.

     

    Added April 1, 2015
  • Smarter Balanced Training and Practice Test unavailable Friday morning, March 27 to prepare for deployment of Science Training Test on the WCAP portal. 

    The Smarter Balanced Training and Practice Tests will be unavailable for a few hours on Friday morning, from 6:00 AM PT – 1:00 PM PT to prepare for the deployment of the Science Training Test on the WCAP portal.  Beginning at 1:00 PM PT, the Smarter Balanced Training and Practice Tests will be available again along with the Science Training Test.

    The Smarter Balanced Summative and Interim Assessments will remain available during this time and are not affected by this downtime.  It is only for the Practice and Training tests.

     

    Added March 26, 2015
  • April 16 – 19, 2015 – AIR Scheduled Downtime

    The following system downtimes are being implemented to prepare for the deployment of the grade 5 and 8 MSP science assessments on Monday, April 20.

    • The Online Reporting System (ORS) has a scheduled downtime from April 16 – 19.
    • The Test Delivery System (TDS) has a scheduled downtime from April 17 – 19.

    The Smarter Balanced Summative Assessment, Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    The Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available during this ORS and TDS system downtime.

    On April 20, 2015 all systems will be available again.

    Added March 16, 2015
  • March 12, 2015 – Updated ELA THSS Materials

    Some ELA Exemplars within the THSS  that previously stated “no comments available” are now updated to include scoring comments.  If you are in the process of hand scoring ELA interim items and have downloaded or printed exemplar sets with missing comments, we encourage you to replace them with the updated versions.

    Added March 12, 2015
  • March 10, 2015 – TIDE Upload Student Settings Suspended for One Day

    The TIDE Upload Student Settings feature will not be available on March 10. Accommodations can be entered individually for students in TIDE using the View/Edit Students page on March 10. The Upload Student Settings feature will be available again on March 11.

    Added March 10, 2015
  • March 8, 2015 – Many new exciting resources and documentation now available on the WCAP portal

    The WCAP portal has gone through an extensive update and there are many new documents and resources available to you, including general information and updated user guides and TAMs.  We encourage you to review every section that is relevant to your role in the administration of Spring 2015 assessments so that you don’t miss any new information to best assist you as the testing season begins.

    Added March 8, 2015
  • March 6-9, 2015 – AIR Scheduled Downtime

    As you may be aware, the Test Delivery System (TDS) and Online Reporting System (ORS) have a scheduled downtime from March 6-9 to prepare for the deployment of the Smarter Balanced Summative assessments for grades 3-8 on Tuesday, March 10.  As a reminder, the Smarter Balanced Summative assessments for grade 11 open on Monday, April 6.  TIDE, the Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available.

    The Smarter Balanced Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    On March 10, 2015 all systems will be available again.

    Added March 5, 2015
  • January 28, 2015 – The Online Reporting System (ORS) is available again on the WCAP portal

     

    The ORS is available again for the interim assessments on the portal.  Scores that are submitted in the Teacher Hand Scoring System (THSS) beginning January 27 will be available in ORS beginning on Wednesday, January 28 for both the Interim ICA and Interim IAB assessments.  Please contact the WCAP Help Desk if you need any assistance navigating THSS or ORS: Tel 1.844.560.7366; email wahelpdesk@air.org

    Added January 28, 2015
  • January 27, 2015 – The Interim Assessments and Teacher Hand Scoring System (THSS) are now available on the WCAP portal

     

    The Interim Comprehensive Assessment (ICA) and Interim Assessment Block (IAB) tests and the THSS are now open on the WCAP portal.  Please select your user group from the ‘Users’ portal banner dropdown on the upper left hand side of the portal to access these systems.  The Online Reporting System will be available beginning Wednesday, January 28.  Please contact the WCAP Help Desk if you need any assistance: Tel 1.844.560.7366; email wahelpdesk@air.org

    Added January 27, 2015
  • January 27, 2015 – Delay in the opening of the Online Reporting System (ORS) for the Interim Assessments

     

    The Online Reporting System will be offline  one additional day, on Tuesday, January 27, and will be available again on Wednesday, January 28, 2015.  Scores that are submitted in the Teacher Hand Scoring System (THSS) beginning January 27 will be available in ORS beginning on Wednesday for both the Interim ICA and Interim IAB assessments.

     

    Added January 27, 2015
  • January 26, 2015 – The WCAP assessments can now be administered on IPads that have been updated to iOS8 using the new AIR mobile secure browser 3.0. 

     

    Please go to the Apple Store and select the AIRSecureTest application to download the new secure browser onto a student’s IPad.  Previous versions of iOS6 and iOS7 will also still be supported using this new secure browser.  Please contact the WCAP Help Desk if you need any assistance: Tel 1.844.560.7366; email wahelpdesk@air.org

    Added January 26, 2015
  • January 23, 2015 – The interim assessment classroom activities are now available on the WCAP portal

     

    Test Administrators and Test Coordinators can now access the classroom activities on the portal.  Please select your user role on the left hand side of the portal.  The classroom activities are available within the Interim Assessment Classroom Activities tab

    Added January 23, 2015
  • January 16, 2015 – Delay in opening of the Interim ICA Teacher Hand Scoring System (THSS)

    The opening of the THSS for the Interim ICA assessments has been delayed until January 27, 2015 to complete readiness and availability and will now coincide with the opening of the Interim IAB assessments. On January 27, THSS will be available for both the ICA and IAB interim assessments and teachers will be able to begin hand scoring of the interim assessment items.

    Please keep in mind that there is a previously scheduled downtime for all systems, excluding TIDE and the Smarter Balanced Digital Library, January 23-26, 2015. TIDE and the Digital Library will remain available during this time.

    All systems will be available again on January 27, 2015.

    Added January 16, 2015
  • January 23-26, 2015 – AIR System Downtime

    The Test Delivery System (TDS), Teacher Hand Scoring System (THSS), and Online Reporting System (ORS) have a scheduled downtime from January 23-26 to prepare for the deployment of the Smarter Balanced Interim Assessment Block (IAB) assessments on January 27.

     

    The Smarter Balanced Interim Comprehensive Assessment (ICA) and Smarter Balanced Practice and Training tests will be unavailable during this time.

     

    On January 27, 2015 all resources will be available again.

     

    Added January 12, 2015
  • January 6, 2015: Smarter Balanced Interim Comprehensive Assessment (ICA) and Online Reporting System (ORS) are now available on the WCAP portal. The Teacher Hand Scoring System (THSS) has been delayed and will not be available until January 19.

    Added January 6, 2015
  • TIDE, the user management and student registration system is now available to all users on the WCAP portal; initial district level users should have received an email with a temporary login credentials on the afternoon of December 19.  During the initial roll-out of TIDE, users will be able to view, add, and edit users as well as download voicepacks.  Beginning on December 30, additional features will be available in TIDE, including full access to view, edit, and add students and create and manage classroom rosters.

    Added December 19, 2014
  • The Secure Browser will be available for all supported browsers on December 5, 2014.  Please access the Secure Browser page on the portal for detailed information on what is supported and to download the browsers.

    Added December 3, 2014
  • The Smarter Balanced Practice and Training tests are now available on the WCAP portal.

    Added December 3, 2014

Students and Families

  • July 20, 2017 – Practice and Training tests unavailable Saturday, July 22-Sunday, July 23

    All practice and training tests on the WCAP portal will be unavailable this weekend due to a hardware migration.  The tests will be available again on Monday, July 24 at 7:00 am.

    Added July 20, 2017
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the WCAP Help Desk if you have any questions or experience any issues.

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 8:00 PM PST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 7:00 PM PT.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 8:00 PM PST.

    Added September 18, 2015
  • The Smarter Balanced Practice and Training tests are now available on the WCAP portal.

    Added December 3, 2014

Test Administrators

  • September 25, 2017 – Update on issues with student records processed into TIDE

    Currently student nightly files are not being processed into TIDE from CEDARS.  AIR is working urgently to fix this issue.  This communication will be updated when the issue is resolved.  We apologize for any inconvenience and thank you for your patience.

    Added September 25, 2017
  • September 13, 2017 – New Linux Secure Browser available Tuesday, September 19

    The new Linux Secure Browser will be available for districts to download beginning Tuesday, September 19.  This new browser will support Fedora 25-26 and Ubuntu 14.04, 16.04.  Please contact the AIR Washington Help Desk if you have any trouble downloading the browser once it is available.

    Added September 13, 2017
  • September 11, 2017 – Updated OS X Secure Browser available on WCAP portal

    AIR has released a new OS X secure browser that addresses a newly discovered incompatibility with ELPA21 tests that affects some Mac computers built in 2014 or earlier. The new OS X secure browser will only need to be installed on Mac desktop and laptop computers built before 2015 running OS X 10.9 or higher. Furthermore, the incompatibility in question did not exist on the OS X secure browser designed for Mac OS X 10.7 – 10.8. Districts that are using Mac desktop devices built in 2015 and later, or Mac desktop devices running on 10.7 or 10.8, do not need to install the OS X secure browser again, if they’ve already installed the latest version on the WCAP Portal. The updated OS X secure browser is now available for download on the WCAP portal.

    Added September 11, 2017
  • August 18, 2017 – RESOLVED DA and DC users administering the ELPA21 Screener for students with temporary IDs 

    DA and DC users in TIDE are now able to add students with temporary IDs for testing for the ELPA21 Screener without having to go through the WCAP Help Desk.  Currently SC users are not able to add students with a temporary ID and this will be updated in the future.  Please ensure that the students state issued SSID is entered into TIDE for these students as soon as it is available. 
    Added August 18, 2017
  • August 14, 2017 – Opening of the AIR systems for SY17-18 WCAP testing 

    AIR systems including Test Information and Distribution Engine (TIDE), Test Delivery System (TDS), Teacher Hand Scoring System (THSS), AIR Ways, and Online Reporting System (ORS) have opened for SY17-18.  The Smarter Balanced interim assessments are live Monday, August 14, as well.

    The ELPA21 Operational Screener goes live on Tuesday, August 15 in TDS.

    Please contact the WCAP Help Desk if you need any assistance accessing these systems.

    Added August 14, 2017
  • August 9, 2017 – Update on Chrome Secure Browser v3.0 and iOS Secure Browser v4.1 and WCAP testing
    Chrome OS Secure Browser v3.0 (supporting Chrome OS 59 and higher) is now available for download in the Google Webstore for SY17-18 WCAP testing. iOS Secure Browser v4.1 (supporting iOS 8.4, 9.3.5 and 10.x) is also now available for download in the Apple App Store.
    The new Chrome Secure Browser kiosk-app is available now on the WCAP portal, however, the iOS secure browser app is not yet available on the portal. AIR anticipates having WCAP portal availability for the iOS secure browser app soon. AIR will continue to support iOS 8.4 until iOS 11 is released.
    Please consult the Secure Browser Installation Guide and contact the WCAP Help Desk (1-844-560-7366) if you have any questions.

     

    Added August 8, 2017
  • August 3, 2017 – Update on Chromebooks and ELPA21 testing

    AIR and ELPA21 support testing on Chrome OS 59 and districts can update to Chrome OS 59 at this time for ELPA21 testing.  AIR is continuing to test Chrome OS 60.  Internal testing by AIR indicates that speaking response recordings are garbled when recorded on Acer 13 Chromebooks with the Chrome OS 60 operating system. There is no issue with speaking recording on Acer 13 Chromebooks with Chrome OS 59. If you are using Acer 13 Chromebooks in your district it is strongly recommended that you not update them to Chrome OS 60 when it is released soon. AIR and ELPA21 will continue to support Chrome OS 59.

     

    Added August 3, 2017
  • August 2, 2017 – Upcoming TIDE and AIR Ways system downtime Friday, August 4

    To prepare for system changes for SY17-18, TIDE and AIR Ways will have downtime beginning this Friday, August 4.

    TIDE will be available on Friday morning becoming unavailable for users beginning at noon.  TIDE will be available again on Monday, August 7 at 7:00 am.

    AIR Ways will have a downtime beginning on Friday at 5:00 pm.  AIR Ways will be available again on Monday, August 7 at 7:00 am.

    We apologize for the late notice and any inconvenience.

    Added August 2, 2017
  • July 31, 2017 – Release of the new Secure Browser for SY17-18 and impact on SY16-17 Smarter Balanced Interim assessments

    The first Secure Browsers for SY17-18 are available to download from the WCAP for installation on Windows and Mac OSX 10.7 and higher.  Districts are able to begin downloading these browsers at any time.  Please note that once downloaded onto devices, students will not be able to access the Smarter Balanced SY16-17 interim assessments as the new Secure Browsers are not currently compatible with these tests in the test delivery system.  Practice and training tests will continue to work fine with the new Secure Browsers.  Once the Smarter Balanced SY17-18 interim assessments are available on August 14, the new Secure Browsers WILL work with the interim assessments as well.

    Please contact the WCAP Help Desk if you have any questions.

    Added July 31, 2017
  • July 27, 2017 – Test delivery system downtime Saturday, July 29

    The Smarter Balanced interim assessments, the Assessment Viewing Application (AVA), and all practice and training tests will be unavailable on Saturday, July 29 from 5:00 am to 5:00 pm for scheduled maintenance.  All tests and AVA will be available again after 5:00 pm.

    Added July 27, 2017
  • July 20, 2017 – Practice and Training tests unavailable Saturday, July 22-Sunday, July 23

    All practice and training tests on the WCAP portal will be unavailable this weekend due to a hardware migration.  The tests will be available again on Monday, July 24 at 7:00 am.

    Added July 20, 2017
  • July 18, 2017 – UPDATE: Delay in the release of the Secure Browser for SY17-18 on the WCAP Portal

    The release of the Secure Browsers for SY17-18 have been delayed at this time and will not be released today, July 18 as planned.  The new release date for Windows and MAC OSX is July 31.  There is not an update on Chrome and Linux yet at this time.  We apologize for any inconvenience this causes any districts and appreciate your patience.

    Added July 18, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (8:00 pm PT-10:00 pm PT)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 8:00 pm PT-10:00 pm PT.  All systems will be available after this time period has ended.  We apologize for any inconvenience.

    Added July 6, 2017
  • June 13, 2017 – AIR does not yet support Chrome version 59

    Google has recently moved Chrome 59 to the stable channel, for Windows, Mac, Linux, and Android devices, but AIR does not yet officially support version 59.  Devices should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 59 until AIR supports this version. It has not yet been confirmed whether version 59 will contain a fix for the known Recorder tool issue on previous versions, which impacted ELPA21 testing.

    Added June 13, 2017
  • May 26, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.  Please note that Thursday, August 10 is the last day that the 2016-2017 interim assessments, AVA, THSS and AIR Ways will be available before transitioning to the next school year.

    TIDE –

    Saturday, July 8-Sunday, July 9 – TIDE downtime.

    Thursday, July 27-Sunday July 30 – TIDE downtime.  SY16-17 TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY17-18

    TDS, ORS, AIR Ways, THSS, AVA –

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Thursday, August 10 – Last day to administer a SY2016-2017 interim assessment in the test delivery system, access SY2016-2017 AVA, access SY2016-2017 THSS, and access SY2016-2017 AIR Ways before systems re-open for SY17-18

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Monday, August 14 – TDS, ORS, AIR Ways, THSS, AVA go live for SY17-18 (ELPA21 Operational Screener and Smarter Balanced Interims will open for SY17-18)

    Added May 26, 2017
  • May 11, 2017 – Official support for Chrome 58

    AIR is scheduled to offer official support for Chrome 58, by the morning of 5/19/2017, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 58, therefore Chrome OS 58 is not supported for ELPA21 testing.

    Added May 11, 2017
  • May 4, 2017 – Updated Technical Specifications Manual with finalized Chromevox and Text-to-Speech guidance

    OSPI has determined that Chromevox is not to be used during testing at all, due to the potential security risks involved. This is different than past communication on Chromevox, which implied that it may still be used as needed for students needing text-to-speech accommodations.

    Text-to-speech (TTS) is available as both an embedded and non-embedded designated support/accommodation, that must be set up in TIDE, and includes a feature that allows students to pause and then resume TTS in the middle of a passage. The pause feature does not work on mobile devices such as iPads and Chromebooks. Consequently, it is recommended that schools with students who require TTS as a non-embedded designated support/accommodation should consider using desktop or laptop computers running Windows or Mac OS. It is also recommended that all students take a practice or training test to gain familiarity with text to speech.

    If students who require TTS must test on Chromebook devices, though, please follow the steps in the latest Technical Specifications Manual for Online Testing, and ensure that Chromevox is disabled. Students needing embedded TTS will still be able to utilize that feature through the Test Delivery System, if the students are properly set for TTS in TIDE, despite Chromevox being disabled.

     

     

    Added May 4, 2017
  • May 2, 2017 – AIR does not yet support Chrome version 58

    Google has recently moved Chrome 58 to the stable channel, for some Chrome OS based devices, but AIR does not yet officially support version 58.  Chromebooks should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 58 until AIR supports this version. It has not yet been confirmed whether version 58 will contain a fix for the known Recorder tool issue on version 57 that impacts ELPA21 testing.

    Added May 2, 2017
  • May 1, 2017 – Update on Spring EOC tracking and shipping information in TIDE

    AIR is working on loading the Spring EOC tracking, shipping and RAMIS file information into TIDE at this time and expect that this will be completed early this week.  We thank you for your patience as we work through this issue to ensure that the information is loaded accurately for districts.  An additional update will be sent to districts when this issue is resolved.

    Added May 1, 2017
  • April 26, 2017 – RESOLVED Delay of opening of the Spring EOC paper test booklets Additional Orders

    The Additional Order window in TIDE for Spring Biology and Math EOC paper test booklets is now available in TIDE for districts to place orders.  Please make sure that you log into the Spring EOC 2017 administration in the TIDE dropdown to access the Additional Orders feature and place your order.

    High School Smarter Balanced paper test booklets can be ordered now under the Spring 2017 Additional Orders administration that is available now in TIDE.  Please make sure you select the Spring 2017 administration in the TIDE dropdown to access these materials and place your order.

    Please contact the WCAP Help Desk if you have any questions.

    Added April 25, 2017
  • April 24, 2017 – RESOLVED Intermittent connectivity issues connecting to AIR servers

    Last Friday, some users were having trouble reaching AIR servers. The servers are functioning normally at this time and this issue has been resolved.  Please contact the WCAP Help Desk if you need any additional assistance or believe you might still be experiencing this issue.  The Help Desk can be reached at: Tel 1.844.560.7366 or wahelpdesk@air.org.

    Added April 24, 2017
  • April 21, 2017 – Intermittent connectivity issues connecting to AIR servers today

     Some users have reported to AIR that they are having trouble reaching AIR servers. The servers are functioning normally, but there appears to be a problem reaching the servers.  When contacting a server over the internet, the first step is to look up the address of the server, and this step is sometimes failing.  AIR has identified the issue and is actively fixing it. The problem was due to a bad DNS entry being propagated. If districts continue to experience issues they should flush the DNS cache on their name server and the problem should resolve itself. If districts are not having any issues, we do not expect that they will.

    Please contact the Help Desk if you need any additional assistance: Tel 1.844.560.7366 or wahelpdesk@air.org

    Added April 21, 2017
  • April 20, 2017 – One hour TIDE downtime tonight for maintenance at 6:00 pm

    TIDE will have a one hour downtime tonight from 6:00 pm-7:00 pm to address some internal updates and will not be accessible.  All other AIR systems will be available and are not impacted by this downtime.

    Added April 20, 2017
  • April 20, 2017 – Guidance on Chromevox and online testing

    Chromebooks come pre-installed with screen reading software called Chromevox. Having this software enabled for all students goes against state testing policy, as it runs the risk of providing text-to-speech support for students that have not been flagged for that in TIDE.  Districts are required to disable this software unless it is needed as an identified designated support or accommodation, via the latest version of the Technical Specifications Manual for Online Testing.

    Added April 20, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 11, 2017 – Official Support of Chrome OS 57 (except ELPA21) and iOS 10.3

    iOS 10.3 is now supported for all WCAP assessments, including ELPA21. Chrome OS 57 is supported for all WCAP assessments, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 57, therefore Chrome OS 57 is not supported for ELPA21 testing.

    Added April 11, 2017
  • April 10, 2017 – Upcoming AIR system downtimes April-June 2017

    The following AIR system downtimes are scheduled for April-June 2017.

    Monthly Maintenance – The April monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 6:00 pm.  All systems will be back online by Sunday, April 23 at 7:00 pm.  The next monthly maintenance for May and June are May 19-21 and June 23-25.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1.

    Added April 10, 2017
  • April 6, 2017 – RESOLVED Delay in the opening of the MSP Additional Order window in TIDE

     The additional order window in TIDE for MSP Science is open and available in TIDE.  Please contact the WCAP Help Desk is you have any questions about this feature.

    Added April 6, 2017
  • April 4, 2017 – Delay in the opening of the MSP Additional Order window in TIDE

    The additional order window in TIDE was scheduled to be available today, April 4 for MSP Science but it is not currently appearing in TIDE.  This is being worked on internally by the AIR team and is expected to be resolved and available for orders beginning on Thursday, April 6.  We apologize for the delay.

    Added April 4, 2017
  • March 29, 2017 – Chrome 57 release and known issue with ELPA21 Recorder

    AIR has identified an issue with the ELPA21 voice recorder in Chrome OS 57 and is working towards resolving the issue. Schools and districts using the Chrome operating system should continue to administer ELPA21 tests on Chrome OS 56 using patch number 56.0.2924.110 until a fix for Chrome OS 57 is deployed.

    AIR recommends that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.

     

    Added March 28, 2017
  • March 22, 2017 – DELAYED Additional TIDE tools and features available on March 20

    Previously a communication went out regarding new tools that will be available in TIDE beginning Monday, March 20. This update has been delayed and these tool setting updates and the new Test windows feature are not available at this time.

    A summary of the updates are below:

    • Abacus will become available for selection as a non-embedded accommodation for ELA-CAT and ELA-PT
    • The audio transcriptions embedded accommodation will become selectable for students who need this tool for ELA-CAT, ELA-PT and Mathematics
    • The recording&replays unlimited tool will move from non-embedded accommodation to an embedded accommodation for ELPA21.
    • Read Aloud will be available under ELPA21 as a non-embedded designated support

    Also, currently the TIDE test windows feature is not fully functioning and districts should not utilize this feature as updates may not carry over once the feature is fully functioning. A timeline for this feature has not been confirmed yet but it is being worked on to resolve as soon as possible.

    An updated communication will be sent when a new timeline is confirmed. Thank you for your patience.

    Added March 22, 2017
  • March 15, 2017 – UPDATED Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1. 

    Added March 15, 2017
  • March 10, 2017 – Additional TIDE tools and features available March 20

     There will be a few additional tools available in TIDE on Monday, March 20, including the following:

    • Abacus will become available for selection as a non-embedded accommodation for ELA-CAT and ELA-PT
    • The audio transcriptions embedded accommodation will become selectable for students who need this tool for ELA-CAT, ELA-PT and Mathematics
    • The recording&replays unlimited tool will move from non-embedded accommodation to an embedded accommodation for ELPA21.

    In addition, the TIDE test windows feature will be fully functioning and districts will be able to set test windows for schools in the test delivery system.  Please keep in mind that if a testing window is set for a school the tests will only appear in the test delivery system during the test window that has been set.  If you have any questions about how to use this feature please consult the TIDE User Guide or call the WCAP Help Desk.

    Added March 10, 2017
  • March 6, 2017 – Opening of the Smarter Balanced and Off Grade Science testing window on Monday, March 6

    The Spring 2017 Smarter Balanced Summative and Off Grade Science testing window opens on Monday, March 6.  Students testing on grade will automatically see tests available in the test delivery system (TDS) based on their enrolled grade.  If you have students testing off grade for either Smarter Balanced or Off Grade Science please make sure the student has the off grade setting applied to them on the View/Edit Student settings page in TIDE.  In addition for students testing online with the Braille accommodation, the Presentation setting must be set to Braille for students to see the Braille tests in TDS.

    Please contact the WCAP Help Desk if you need any assistance applying these settings for students.

    Added March 6, 2017
  • March 6, 2017 – Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  TDS has another scheduled downtime all day on Friday, April 28 to prepare for the deployment of the NGSS High School Field Test on Monday, May 1.

    Added March 6, 2017
  • February 23, 2017 – Additional Update on ELPA21 Speaking Recording Issues and Chromebooks

    Unfortunately the Chrome OS 56 patch communicated by AIR yesterday was reverted back by Google due to internal issues on their end and the speaking recording issues still persist.   This issue impacts the ELPA21 speaking assessments.  It does not impact the upcoming Smarter Balanced assessments.  AIR is working actively with Google on this issue and we will have another update soon.  We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 23, 2017
  • February 22, 2017 – Update on ELPA21 Speaking Recording Issues and Chromebooks

    Google has released an update to Chrome OS 56 that fixes the speaking recording issues AIR identified earlier. Chromebooks used for testing ELPA21 Speaking should be updated to Chrome OS 56.0.2924.101. We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 22, 2017
  • February 22, 2017 – Spring test materials for Smarter Balanced and Off Grade Science not clickable in TIDE

    The Additional Orders tab for the Spring 2017 administration in TIDE is temporarily unavailable.  It is being worked on by the AIR team and is expected to be available very soon for districts to order Smarter Balanced materials for students in grades 3-8 and Off Grade Science.  Please note that districts are not permitted to place additional orders until initial orders are received in districts and verified.  Pre-ID’ed Smarter Balanced high school materials will align with Spring EOC Biology and Math materials to arrive in districts on Monday, April 24.  Districts will be able to order additional materials for students taking the Smarter Balanced high school assessments on Tuesday, April 25 in TIDE

    Added February 22, 2017
  • February 21, 2017 – Students taking the Smarter Balanced Math tests on mobile devices with external keyboards

    Schools using mobile devices (tablets/iPads)  that do not have built-in keyboards, should be instructed to use the on screen virtual keyboards within the mobile devices and NOT an external keyboard for the math portion of Smarter Balanced assessments. At this time, we do not have a solution that allows the external keyboard to interact with Equation/Numeric (EQ) items. The issue is due to a conflict between the physical, onscreen, and soft keyboards.

    Please advise SCs and TAs who have students taking Smarter Balanced math assessments using a mobile device and an external keyboard to practice on the Smarter Balanced Practice and Training tests using the virtual/onscreen keyboards within the mobile devices. Practice and Training test are currently available on the WCAP portal.  Please contact the WCAP Help Desk if you have any questions.

    This issue has no impact on the Smarter Balanced ELA tests. We advise schools to direct students to use external keyboards with these mobile devices for the ELA portion of Smarter Balanced assessments.

    The following link provides information about all item types, including the EQ item: Item Type Quick Sheet that describes and gives examples of the item types.

    Added February 21, 2017
  •  February 17, 2017 – TIDE downtime tonight from 5:00 pm to 7:00 pm for maintenance

    TIDE will be unavailable this evening beginning at 5:00 pm for two hours for maintenance work.  No other systems will be impacted and will continue to be available.    TIDE will be available again to districts after this downtime.  We apologize for the short notification.

    Added February 17, 2017
  • February 10, 2017 – Upcoming WCAP portal IP address change

    The WCAP portal (wa.portal.airast.org) will migrate to a new IP address on February 25, 2017.  The new IP address is 148.62.34.0/24 [Entire Class C range].  Please ensure that the new IP address is noted and updated in your systems after this date.  This information will also be updated in any technical documentation on the WCAP portal.  Please reach out to the WCAP Help Desk if you have any questions.

    Added February 10, 2017
  • February 2, 2017 – UPDATE ELPA21 Issues Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR reported earlier that there are issues with ELPA21 speaking items on HP, Samsung, ASUS, and Dell Chromebooks running Chrome OS 54 and 55. Further investigation indicates that these issues affect some Chromebooks of these brands but not all Chromebooks. Given this, we suggest that if you are planning to test students using an HP, Samsung, ASUS, or Dell Chromebook you first take a training test on the Chromebook. If the speaking items function correctly on the training test and your recordings play back clearly you can move ahead with administering the speaking test on these Chromebooks.

    Listening, reading, and writing items are functioning correctly on these Chromebooks. If you do encounter issues with the speaking items, you should still be able to move ahead with administering listening, reading, and writing tests on the Chromebooks.

    We continue to expect Chrome OS 56 to be released to the public within the next few days. AIR now has the final version of Chrome OS 56 in our lab and the issues with speaking items appear to be fixed. We recommend that you install Chrome OS 56 on a Chromebook when it is released and take a training test with that Chromebook to confirm that you do not encounter any issues.

    OSPI suggests the following interim guidance until a fix has been implemented:

    1. Verify whether your Chromebooks work correctly when taking the ELPA21 Training Test. If the Speaking portion functions appropriately, you can continue with testing as scheduled.
    2. If your Chromebooks do not function appropriately during the Speaking portion of the ELPA21 Training Test, consider administering the other Test domains (Reading, Listening, Writing Online, Writing Supplement [K-1]). For the Speaking domain, you can either administer the Speaking Test on another platform or wait until Chrome OS 56 has been released.
    Added February 2, 2017
  • February 2, 2017 – Information on ordering ELPA21 standard print test booklets

    In support of students needing a paper-pencil ELPA21 assessment, as stipulated in the student’s IEP, District Test Coordinators must contact the Measurement, Inc. Help Desk at (866) 762-1056 or MIHelp@measinc.com to place these orders. All orders for paper-pencil tests, in support of students with an IEP, will be verified and approved by the state.

    The exception to this is the required K and 1 Writing Supplement that all kindergarten and first grade students participating in the ELPA21 assessment are required to take on paper, these materials are available to be ordered by districts in TIDE without state approval.

    Added February 2, 2017
  • February 1, 2017 – ELPA21 Tests Not Supported Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR has identified some issues when students take the ELPA21 on HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55. Specifically, the ELPA21 speaking recorder crashes when using these brands of Chromebooks with Chrome OS 54 and 55. Additionally, some test items are not displayed correctly. Schools should not use HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55 for ELPA21 testing at this time.

    This issue is not present in Chrome OS 50 through 53, which are supported for ELPA21 student testing, or in other brands of Chromebooks running Chrome OS 54 and 55.

    AIR has received a preliminary version of Chrome OS 56 and these issues were resolved in that version. We expect Chrome OS 56 to be released to the public within the next few days. AIR will evaluate the final version of OS 56 and then make an announcement regarding our recommendations on using Chrome OS 56 for ELPA21 testing.

    Added February 1, 2017
  • January 30, 2017 – Upcoming AIR system downtime update for January-April 2017

    The following AIR system downtimes are scheduled for January-April 2017:

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal. 

    Monthly Maintenance – The February monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA, and THSS) begins on Friday, February 24 at 6:00 pm.  All systems will be back online by Sunday, February 26 at 7:00 pm.  The next monthly maintenance scheduled for March and April will be the weekend of March 24-26 and April 21-23.

    Additional downtimes for the online test delivery system this spring are Friday, March 3, Friday, April 14 and Friday April 28.  These downtimes will last the entire day, beginning at 12:00 am and ending at 11:59 pm.

    Added January 30, 2017
  • February 1, 2017 – Appeals and Monitoring Test Progress information in TIDE for ELPA21

    The ELPA21 assessments are live and available in the Test Delivery System beginning today, February 1.  If districts need to set appeals for students taking the ELPA21 summative assessments they should set these appeals using the ‘WA ELPA21 2017’ dropdown administration in TIDE.

    The Monitoring Test Progress feature is also available for ELPA21 tests but it is available in the ‘WA Fall 2016’ dropdown administration in TIDE.  AIR is working to make this more consistent across the different TIDE administrations but they are accessible currently at these specific administrations in TIDE.  Please contact the WCAP Help Desk if you have any trouble locating these features.

     

    Added February 1, 2017
  • January 30, 2017 – RESOLVED Temporary removal of the Manage Roster feature in TIDE, ORS and AIR Ways

     The issues with duplicate rosters being created for a school has been resolved and full roster functionality has been restored in TIDE.  Please contact the Help Desk if you have any trouble with rosters at this time.

    Added January 25, 2017
  • January 25, 2017 – RESOLVED ELPA21 Additional Orders now open in TIDE

    The ELPA21 additional orders window for paper test materials is now available in TIDE for districts who need to order additional ELPA21 paper test materials. Please contact the WCAP Help Desk if you have any trouble accessing this feature.

    Added January 25, 2017
  • January 24, 2017 – ELPA21 Additional Orders window expected to open today, January 24 in TIDE

    The ELPA21 additional orders window for paper test materials is expected to open in TIDE today but it is not available yet.  This communication will be updated when the window is open in TIDE and at that time districts will be able to place additional paper orders for ELPA21.

    Added January 24, 2017
  • January 24, 2017 – RESOLVED TIDE Student Search Not Processing, Returning 500 Error

    The issue with TIDE not processing student searches properly in the “View/Edit/Export Students” page has been fixed and this error no longer occurs.  Please contact the WCAP Help Desk if you have further issues on this matter.  We appreciate your patience as we worked through this issue.

    Added January 24, 2017
  • January 23, 2017 – UPDATE TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page.  The browser page will display a continuously spinning, loading icon, and return a Sever 500 Error in some instances.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.

    TIDE will have a brief outage of a couple of minutes this afternoon at approximately noon to attempt to fix this issue by restarting the TIDE server.  If you are in TIDE during the brief outage, please log back into the system.  We will update this communication once we have confirmed that the issue has been fixed.

    Added January 23, 2017
  • January 23, 2017 – TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page, if the grade field is selected. If district, schools, and grade are selected, the browser page will display a continuously spinning, loading icon, and return a Sever 500 Error. However, TIDE will return student search results as expected if the grade filter is not used.  As such, please avoid using the grade filter in searches until a resolution is implemented.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.  We hope to have this resolved soon and we will post updates here.

    Added January 23, 2017
  • January 6, 2017 – Upcoming AIR system downtime update for January-March 2017

    The following AIR system downtimes are scheduled for January-March 2017:

    Monthly Maintenance – The January monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, January 20 at 6:00 pm.  All systems will be back online by Sunday, January 22 at 7:00 pm.  The next monthly maintenance scheduled for February and March will be the weekend of February 24-26 and March 24-26.

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal.  The online test delivery system has a scheduled downtime on all day on Friday, March 3, beginning at 12:00 am, to prepare for the deployment of the online Smarter Balanced Summative assessments and Spring Off Grade Science assessments.  These assessments will be available at 7:00 am on Monday, March 6 on the WCAP portal.

     

    Added January 6, 2017
  • November 30, 2016 – Release of DESMOS Calculators

    Starting on December 1, 2016, all practice and training tests that currently utilize a calculator in their Math or Science tests will now have the new DESMOS calculators automatically available. Also, any Smarter Balanced Interim, Smarter Balanced Summative, or Science tests will have available the new DESMOS calculators as well. The DESMOS calculators are enhanced versions of the previous basic, scientific, and graphing calculators. If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added November 30, 2016
  • November 18, 2016 – Upcoming ELPA21 online reporting system (ORS) score release and student paper reports in districts in December

    Spring 2016 ELPA21 student scores will be released in ORS on Tuesday, November 22.  Student paper score reports will arrive in districts on December 5-6, 2016.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll-free at (844) 560-7366 if you have any questions.

    Added November 18, 2016
  • November 18, 2016 – Support of iOS 10, New Mobile Secure Browser

    AIR now officially supports iOS 10. However, when using external keyboards, the following features are not getting blocked via MDM, ASAM or Automatic Assessment mode:

    1. Spell-checker
    2. Auto-correct
    3. Predictive text

    Apple is working on fixing the issue in an upcoming dot release of iOS 10. In the meantime, all of these features must be turned off in the general settings of an iOS device. Directions for disabling these features can be found in the Technical Specifications Manual. With the addition of iOS 10 as a supported version, iOS 7 will no longer be supported.

    Additionally, a new mobile secure browser (version 3.4) is now available at the Apple App store for download. Version 3.4 is required for testing on all ELPA21 assessments.

    If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added November 18, 2016
  • November 14, 2016 – RESOLVED: Trouble with accessing the Smarter Balanced Fall Retake tests for students

    Last Thursday an issue occurred in the test delivery system that prevented students in grades 10-12 from automatically receiving the Smarter Balanced grade 11 tests.  District and school staff had to go into TIDE and select Grade 11 under the ‘Off Grade’ feature for the student in the student information page in TIDE to access these tests.

     

    This has been resolved and students in grades 10-12 are now able to automatically receive the Smarter Balanced grade 11 tests again.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll free (844) 560-7366 if you have any additional questions.

    Added November 14, 2016
  • October 27, 2016 – Upcoming AIR system downtime update for November 2016 and December 2016

     The following AIR system downtimes are scheduled for November and December.  Please note the November Online Reporting System (ORS) update from previous announcements:

     Monthly Maintenance – The November monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, November 18 at 6:00 pm.  All systems will be back online by Sunday November 20 at 7:00 pm.  The next monthly maintenance for December will be the weekend of December 16-18.

     Online Reporting System (ORS) – The November downtimes for ORS for November have been cancelled.  There will be no system disruption during the upcoming release of the ELPA21 scores in ORS on November 4 and the release of the Fall 2016 Smarter Balanced Fall Retake scores in ORS on November 8.

     

    Added October 27, 2016
  • September 16, 2016 – Upcoming AIR system downtime for September and October 2016

    Monthly Maintenance – The September monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, September 23 at 6:00 pm.   All systems will be back online by Sunday, September 25 at 7:00 pm.  The next monthly maintenance for October will be the weekend of October 21 – 23.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, October 21 to prepare for the opening of the Fall Smarter Balanced Retake and Fall Off-Grade Level science online assessments. The test window opens on Monday, October 24.  The Smarter Balanced interim assessments will not be available during this scheduled downtime.  The Practice and Training tests will remain available during this scheduled downtime.  All other AIR systems will remain available.

    Added September 16, 2016
  • August 30, 2016 – Upcoming Downtime and Go Live for 2016-17 Practice and Training Tests

    The Test Delivery System (TDS) will begin a scheduled downtime from Thursday, 9/8/16 at 6pm PT to Friday, 9/9/16 at 6pm PT in order to prepare for the launch of the 2016-2017 Practice and Training Tests on Monday, 9/12/16. Please note that the new practice and training tests for ELA, Math, and Science will reflect any changes made for the 2016-2017 online tests. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 30, 2016
  • August 23, 2016 – Potential brief TIDE access disruption at 4 pm today

     If you are accessing TIDE at 4 pm today you might encounter a brief interruption in your access and be exited from the system.  This is due to a deployment in the system to correct some outstanding issues.  If you do experience being logged off the system, please log back into TIDE and you will be able to access the site again.  If for some reason you are not able to log back in, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added August 23, 2016
  • August 19, 2016 – August Monthly Maintenance

    The August monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, August 19 at 6 pm PT. All systems will be back online by Sunday, August 21 at 7:00 pm PT.  The next monthly maintenance for September will be the weekend of September 23-25.

    Added August 19, 2016
  • August 19, 2016 – Update on TIDE and ORS access for SY16-17

     TIDE opened for the school year on Monday, August 15.  Currently only one administration is showing in TIDE right now (Fall 2016), but this will not prevent the ability of schools and districts to see previous years’ score data in ORS once user accounts are created.  ORS is currently live and available for all districts and schools.

    If you are the DC listed in WAMS and have not received your initial welcome email from AIRASTDoNotReply@AIRAST.org please contact assessmentanalysts@k12.wa.us or assessment@k12.wa.us regarding this issue.

    • User accounts were removed for district and school level users from TIDE.  The rollover of user accounts in TIDE takes place to ensure that district staff actively load the current year’s users rather than preserving all accounts for users who may or may not work in their former schools and districts. This is to ensure to the greatest degree possible that school and district staff have access only to the student records that they should be able to access. A file containing a list of all users from TIDE in 2015-16 is available in WAMS Profile Downloads (https://eds.ospi.k12.wa.us/), under the headings: B. 2017 Administration > 1. MSP – EOC – Smarter > TIDE Resources with the filename ‘[YourDistrict] All TIDE User Records 2016.xls’ – this file can be quickly edited to populate the TIDE User Upload template file and create accounts for any returning users once the user upload function in TIDE is once again fully operational. Refer to the recent WAW sent on August 8, for specific details under the section WCAP: Managing Credentials in TIDE And 2016-17 School Year Rollover.
    • Some districts have reported trouble uploading files into TIDE for some users.  It seems that certain email address naming conventions cause these errors and can cause an entire file to fail.  AIR is looking into this issue to resolve as soon as possible.

    Please contact the WCAP Help Desk at wahelpdesk@air.org  or toll free (844) 560-7366 if you have any additional trouble accessing any features once in TIDE.

    Added August 19, 2016
  • August 8, 2016 –End of Support for Secure Browser v.8, Chrome OS version update

    The new secure browser for Windows, Mac, and Linux, version 9 is available on the portal. Please be sure to update your devices by August 29, 2016 (visit http://wa.portal.airast.org/browsers/ to download the latest versions). After this date, AIR will no longer support secure browser version 8 from the 2015-16 school year. Also, Chrome version 51 will be the first supported operating system version for the new school year. If you have not already done so, please update all Chrome devices that will be used for online assessment to version 51 or later. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 8, 2016
  • August 1, 2016 – Upcoming Downtimes Reminder

    Reminder: The Test Delivery System (TDS)  began its scheduled downtime, 7/29, at 6pm PT and will end its downtime on 8/3 at 6pm PT. The Test Administration card found on the WCAP portal, which is used to allow TA’s to create testing sessions, will not be available until the launch of the Smarter Balanced Interim Tests on 8/16. The TDS Practice and Training tests will be available on 8/3 at 6pm PT, however these tests will not have new content or new tools/features until their relaunch on 9/12. Further, please be aware of the upcoming downtimes for the Test Information Delivery Distribution Engine (TIDE) are from 8/11 at 5pm PT to 8/14 at 9pm PT. TIDE will be completely open for the 2016-17 school year on 8/15 with a redesigned look. The Online Reporting System (ORS) will also be down on 8/16 and will be available again on 8/17. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 1, 2016
  • June 20, 2016 – Upcoming AIR Systems Summer Downtimes

    Monthly MaintenanceThe June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, June 24 at 8 pm PT. All systems will be back online by Sunday, June 26 at 7:00 pm PT.  The next monthly maintenance for July will be the weekend of July 22-24.

     TDS The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 pm PT until Wednesday, August 3 at 6:00 PM PT to prepare for the upcoming school year.  TDS will be available again on Thursday, August 4 with the launch of the updated Assessment Viewer Application (AVA) and the return of the Smarter Balanced Practice and Training Tests and MSP Training Test on the WCAP portal.  As a reminder, the 2016-2017 Smarter Balanced Interims will be available on August 16 for the 2016-2017 school year.

    TIDE – The Test Engine Distribution Engine (TIDE) has a scheduled downtime from Thursday, July 21 at 3:00 PM PT until Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    ORS – The Online Reporting System (ORS) will have a scheduled downtime on Tuesday, July 19 to prepare for the deployment of MSP and Off Grade Science scores in ORS.  The scores will be available on Wednesday, July 20.  ORS will have another downtime on Monday, July 25 to deploy the Spring End of Course (EOC) scores in ORS.  Spring EOC scores will be available beginning on July 26.

    Added June 20, 2016
  • June 10, 2016 – TDS Downtime in Preparation for SY2016-2017

    The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 PM PT to Wednesday, August 3 at 6:00 PM PT to prepare for the next school year.  TDS will be available again on Thursday, August 4 with the launch of the Assessment View Application (AVA) and the return of the Practice and Training tests on the WCAP portal.

    As a reminder, the 2016-17 Interims will be available starting on August 16 for the 2016-17 school year.

    Added June 10, 2016
  • June 6, 2016 – Return of test booklets for End of Course tests to MI for scoring

    Please be sure to monitor your return schedule of all EOC test materials.  These booklets are needed to be retuned on the approved schedule to MI so that scoring is completed and score files and online reporting system score results are delivered in a timely manner. If you have any questions or run into any issues that would prevent you from returning your materials on schedule, contact the OSPI and MI helpdesks at: MIHelp@measinc.com; Assessment@k12.wa.us

    Added June 6, 2016
  • May 31, 2016 – TIDE rollover for SY2016-2017

    The Test Engine Distribution Engine (TIDE) has a scheduled downtime beginning on Thursday, July 21 at 3:00 PM PT-Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    Added May 31, 2016
  • May 17, 2016 – Upcoming AIR system downtime for May and June

    Friday, May 20-Sunday, May 22 – The May monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, May 20 at 8 pm PT. All systems will be back online by Sunday, May 22 at 7:00 pm PT.  The next monthly maintenance for June will be the weekend of June 24-26.

    Added May 17, 2016
  • May 13, 2016 – Appeal processing timeline update

    OSPI and AIR are working quickly to resolve the current backlog of pending testing appeals that have been submitted by districts. We expect to be caught up the morning of Monday, May 16 and once done appeals will be processed within 24 hours.  Thank you for your patience and we apologize for any inconvenience this has caused.

    Added May 13, 2016
  • Monday, April 18, 2016 – Upcoming AIR system downtime for April and May 2016

    Friday, April 22-Sunday, April 24 – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, April 22 at 8 pm PT. All systems will be back online by Sunday, April 24 at 7:00 pm PT.  The next monthly maintenance for May will be the weekend of May 20-22.

    Friday, May 13-Monday, May 16 – The Online Reporting System (ORS) will be unavailable all day Friday, May 13 through Monday, May 16 to prepare for the release of the Spring HSPE scores and participation reports in ORS.  Scores and participation reports will be available on Tuesday morning, May 17 when the school day begins.

    Added April 18, 2016
  • Thursday, April 14, 2016 – TDS and ELPA21 DEI Downtime starting at 6pm and all day tomorrow

    The Test Delivery System and the DEI that is used for ELPA21 assessments will be unavailable starting at 6pm today, April 14th and all day tomorrow in order to prepare for the deployment of the Spring MSP online Science assessment, which will be available on Monday, April 18th.

    Added April 14, 2016
  • March 21, 2016 – Known iOS Issues with ELPA21 and Smarter Balanced Assessment Secure Browser

    Apple iOS versions 7-9 have exhibited several problems when delivering assessments, with implications for the ELPA21 and the Smarter Balanced ELA assessments.

    First, a flaw in the operating system disables all audio after a video plays.  The ELPA21 tests include video along with listening items.  Therefore, we recommend that students avoid taking the ELPA21 assessment on iOS devices.  If it cannot be avoided, students will have to log out, then log back in, following video segments if subsequent audio does not play.

    Second, a similar problem occurs when a student listens to text-to-speech on the iPad.  Subsequent audio in listening stimuli is disabled.  Again, the problem resolves when the student logs out and logs back in.  In this case, AIR will release a new secure browser in approximately two weeks that resolves this issue.  For students who receive the text-to-speech accommodation on Smarter Balanced ELA assessments, we recommend that they use a device other than an iPad, or postpone testing until the new browser version is available.

    Please contact the WCAP Help Desk via email at wahelpdesk@air.org or call toll free (844) 560-7366 with any questions or concerns.

    Added March 21, 2016
  • March 8, 2016 – Upcoming AIR system downtime for March and April 2016

    Thursday, March 17-Friday, March 18: There will be a two day downtime of the Online Reporting System (ORS) to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Friday, March 18-Sunday, March 20: The March monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AVA and THSS) begins on Friday, March 18 at 8 pm PT. All systems will be back online by Sunday, March 20 at 7:00 pm PT.  The next monthly maintenance for April will be the weekend of April 22-24.

    Thursday, April 14: There will be a one day downtime of the Online Reporting System (ORS) to prepare for the deployment of the Winter EOC Biology and Math scores in ORS.  The Winter Biology and Math EOC scores will be available on Friday, April 15.

    Friday, April 15:  There will be a one day downtime of the Test Delivery System (TDS)  to prepare for the deployment of the MSP Science tests on Monday, April 18.  ELPA21 Large Print and Braille DEI tests, Smarter Balanced Summative and Interim tests, and Off Grade Science tests will not be available on Friday, April 15.  The Practice and Training tests will continue to be available.

    Added March 8, 2016
  • March 7, 2016 – Chrome OS 47 and 48 Support

    Chrome OS 47 and 48 are now officially supported for all WCAP and ELPA21 assessments. This will extend the range of supported chrome operating systems from 41 to 48 for the spring administration. Note that this support does NOT require downloading an updated Secure Browser as originally communicated, so districts that have installed Chrome Secure Browser 2.8 (released in December, 2015) do not need to take any additional action to use Chrome OS 47 and 48 (and will no longer get a warning message when doing so).

    For additional information concerning all the supported browsers, please refer to the supported browser page on the WCAP portal (http://wa.portal.airast.org/supported-browsers/).

    Added March 7, 2016
  • February 16, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for February and March 2016

    This is a reminder that the February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21 at 7:00 pm PT.  The next monthly maintenance for March will be the weekend of March 18-20.  This downtime announcement was originally posted to the portal on January 5, 2016.

    There will be a one day TIDE downtime at the end of February to prepare TIDE for eligibility for students taking the online Smarter Balanced Braille Fixed Form Math test.  The exact date for this downtime has not been finalized yet.  Once finalized, an announcement will be placed on the WCAP portal.

    There will be a one day downtime of the Test Delivery System on Friday, March 4 to prepare for the opening of the Smarter Balanced Summative and Off Grade Level Science testing window.  These tests will be live on Monday, March 7.  ELPA21 and the Smarter Balanced Interim Assessments will not be available on this date.  Practice and Training tests will continue to be available.

    There will be a one day downtime of the Online Reporting System (ORS) on Friday, March 4, to prepare for the release of participation reports for Smarter Balanced Summative and the Off Grade Level Science tests.  There will be a two day downtime of the Online Reporting System (ORS) Thursday, March 17-Friday, March 18 to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Added February 16, 2016
  • February 1, 2016 – Official Support of Mac OS X 10.11 El Capitan, Requires New Secure Browser 8.1

    Mac OS X 10.11, referred to as El Capitan, is now officially supported for all WCAP and ELPA21 assessments. Any devices that currently have or will be updating to Mac OS X 10.11 will need to download the new secure browser, version 8.1. This can be found under the Secure Browsers page (http://wa.portal.airast.org/browsers/) on the WCAP Portal, and is the only secure browser version available in the Mac OS X tab.

    Devices that continue to function with Mac OS X 10.6-10.1 will not need to download the new secure browser version. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

     

    Added February 1, 2016
  • January 28, 2016 – Android devices are not supported for ELPA21 Assessments

    Android devices will not be a supported for the ELPA21 Assessments this spring. Please make arrangements to access the ELPA21 assessments using other supported operating systems (see http://wa.portal.airast.org/browsers/). We apologize for any inconvenience this may have caused. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added January 28, 2016
  • January 21, 2016 – Chrome 48 is not supported yet by AIR for WCAP assessments

    Google has released Chrome Operating System version 48 to the stable channel, however the current versions supported by AIR are versions 41-46. Please continue to use versions 41 – 46 for Chrome OS and continue to refer to the Supported Browsers page on the WCAP for the most up to date information.

     

    Added January 21, 2016
  • January 12, 2016 – UPDATE to Accessing the ELPA21 Training Tests Using Chromebooks

    Yesterday, an issue was discovered for all Chromebook users regarding the ‘Test Selection’ of the login process which would not allow users to select the ELPA21 Training Test. This issue has been resolved as of this morning.  However, if they have not already done so, users will need to update the Chromebook kiosk-app to Secure Browser version 2.8 (from version 2.6) in order to have access to the ELPA21 Training Test. This will be a permanent requirement for all districts that are using the Chromebook kiosk-app for Secure Browser version 2.6 as of today. Please reach out to the WCAP Help Desk with questions or concerns.

    Added January 12, 2016
  • January 11, 2016 – Important ELPA21 Training Test Update Regarding Chromebooks

    The ELPA21 Training Test was launched today for all districts. During our first day of testing, an issue was discovered while using the Chromebook kiosk-app for Secure Browsers 2.6 and 2.8 that the ‘Test Selection’ portion of the login process would not allow users to select the ELPA21 Training Tests. AIR is currently working to fix this issue. As a work around solution, Test Administrators who are using Chromebooks should access the Training Test by going to the WCAP Practice and Training Test page with Chrome browser versions 41-46. Users will be to use a guest login and access the ELPA21 Training Tests for all grades.

    Added January 11, 2016
  • January 9, 2016 – Launch of the ELPA21 Training Test on Monday, January 11

    The launch of the ELPA21 Training Test will occur on Monday, January 11, for all districts. However, the ELPA21 Training Test will not be available with the use of the iOS Secure Browser app. This will prohibit districts from utilizing iPads to access the Training Test at this time. The iOS Secure Browser is currently undergoing various enhancements in order to accommodate the ELPA21 test. An update iOS Secure Browser app will be available from the Apple Store prior to the launch of the ELPA21 Operational Test on February 2, and will need to be installed prior to ELPA21 testing. An update on the availability of the updated iOS Secure Browser will be provided as soon as we have a confirmed date for its release.

    Users can access the ELPA21 Training Test on the WCAP Portal Practice and Training Test page by using the guest login option. Prior to testing, test administrators should ensure that students are provided with the appropriate headsets and secure browser applications. More information about the headset requirement and additional technical information may be found on the System Requirements Manual. Test Administrators should also confirm that each testing device has the secure browser application installed prior to testing. For inquiries concerning ELPA21 testing, please contact the WCAP Help Desk.

    Added January 9, 2016
  • January 5, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for January 2016

    The following downtimes are scheduled for the WCAP and ELPA21 assessments for January 2016.  Please note that only the systems listed beside the downtime dates are the affected systems that will be unavailable.  Other AIR systems not listed will continue to be available for use during this time.

    • Friday, January 8, 2016 – The Test Delivery System (TDS) Smarter Balanced Practice and Training Tests and the Science Training Test will be unavailable the entire day to prepare for the deployment of the ELPA21 Training Test on Monday, January 11, 2016.  The Smarter Balanced Interim Assessments will still be available during this downtime, this downtime only affects the practice and training tests.
    • Friday, January 22, 2016-Monday, January 25, 2016 – The January monthly scheduled maintenance of all AIR systems is planned beginning Friday, January 22 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems, except for ORS, will be back online by Sunday, January 24 at 7:00 pm PT. ORS will continue to have a downtime through Monday, January 25.  This ORS downtime will also be used to prepare deployment of the Fall HSPE ORS score release, Fall Off Grade Science ORS score release, and the Smarter Balanced Interim Assessments enhanced item level reporting in ORS.  ORS will be available again beginning on Tuesday, January 26.
    •  Friday, February 19, 2016 – The February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21at 7:00 pm PT.
    Added January 5, 2016
  • December 30, 2015 – Upcoming Webinar

    The upcoming January 7, 2016, K20 Webinar has been replaced with an assessment update webinar scheduled for January 6, 2016 at 3:30 pm.

    Added December 30, 2015
  • December 7, 2015 – iOS 9 will be supported beginning December 8, 2015 for WCAP assessments

     Districts will be able to administer WCAP assessments, including the Smarter Balanced Interim Assessments using iOS 9 beginning tomorrow Tuesday, December 8, 2015.  Information on this support is being updated on the WCAP portal as well as published technical documentation.

    Please contact the WCAP Help Desk toll-free (844-560-7366 or wahelpdesk@air.org) if you have any additional questions.

    Added December 7, 2015
  • December 6, 2015 – WCAP Help Desk will be closed Christmas Eve and Christmas Day

    The WCAP Help Desk will be closed on Christmas Eve and Christmas Day.  It will re-open with regularly scheduled hours on Monday, December 28, 2015.

    Added December 6, 2015
  • December 6, 2015 – Upcoming December system downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS, and THSS) beginning Friday, December 18 at 8:00 PM.  The systems may be available again as early as Saturday morning. However, system testing may continue through Sunday evening, fully completing by no later than Sunday, December 20 at 7:00 PM PDT. The next system maintenance downtime will be the weekend of January 22-24, beginning on Friday, January 22 at 8:00 PM PST.

    Added December 6, 2015
  • November 20, 2015 – Testing window extended through Monday, November 30 for the Off Grade Science and Smarter Balanced online Fall testing window

    Due to weather conditions this past week the testing window for the Off Grade Science and Smarter Balanced Retake has been extended through the end of day on Monday, November 30.  Please ensure that all of your students who are participating in these assessments have completed the tests at this time.

    Added November 20, 2015
  • November 16, 2015 – Upcoming November system downtime for AIR systems

    There will be a 2 hour Online Reporting System (ORS) downtime next Friday, November 20 to prepare for the release of the Smarter Balanced Fall Retake scores in ORS.  The downtime will be from 3:00 PT/6:00 ET – 5:00 PT/8:00 ET.  ORS will not be available at this time.  TIDE, THSS, and TDS will remain available.

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 8:00 PM PST.

    Added November 16, 2015
  • October 23, 2015 – Chrome OS 46 now supported by AIR for testing

    Chrome OS 46 is now available for testing for the interim, practice and training tests currently accessible on the WCAP portal.  It will also be supported on upcoming fall, winter, and spring administrations for the 2015-2016 school year.

    Please note that iOS 9 and Mac X OS 10.11 are currently not supported.

    Added October 23, 2015
  • October 16, 2015 – Assessment Viewing Application (AVA) is Available

    The Assessment Viewing Application (AVA) is available as of Friday, October 16. AVA is a component of the Test Delivery System that allows authorized users to view interim assessments for administrative or instructional purposes. The intended purpose of the AVA is to provide Test Administrators with access to the interim assessments before students are tested and a greater understanding of the content being assessed and the time needed for students to complete an interim assessment.

    Added October 16, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 8:00 PM PST.

    In addition, the TDS and ORS systems have a scheduled downtime on Friday, October 30 for the entire day to prepare for the deployment of the Smarter Balanced Fall Retake and Off Grade Science tests which open on Monday, November 2, 2015.  Both systems will be unavailable.  TIDE and THSS will remain open and available for use.

    As a reminder, this was communicated in the September 17 WAW newsletter.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the WCAP Help Desk if you have any questions or experience any issues.

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 8:00 PM PST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 7:00 PM PT.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 8:00 PM PST.

    Added September 18, 2015
  • September 16, 2015 – Students in TIDE for the 2015-2016 school year

    TIDE is available on the WCAP portal for the 2015-2016 school year.  Users can be added and edited to the system at this time.  Students are being added to TIDE now continually on a nightly basis.  Please contact the WCAP Help Desk (844) 560-7366 or wahelpdesk@air.org  if you have any questions.

    Added August 20, 2015
  • July 6, 2015 – Upcoming ORS Downtime for HSPE and DAPE Science score releases

    The Online Reporting System (ORS) will have a scheduled downtime for the entire day on July 13 to prepare for the release of HSPE Reading and Writing and DAPE Science scores in ORS.  HSPE Reading and Writing and DAPE Science scores will be available in ORS beginning on Tuesday, July 14. This score release in ORS will include previously released HSPE and DAPE scores as well as some score (roughly 200 individual test scores statewide) previously unreported that were not released earlier via WAMS in time for Memorial Day.

     

    Added June 30, 2015
  • May 28, 2015 – Scores Increasing for Smarter Balanced in the Online Reporting System (ORS)

    ORS is continuing to show increases in scores for the online Smarter Balanced tests this week in both ELA and Math, in particular for grade 3 ELA online tests.  Scores will continue to increase throughout this week and going forward.  AIR is targeting Monday, June 1 to also start reporting grade 3 ELA paper/pencil test score results in ORS.  Scores for the rest of the paper/pencil grades and content areas will appear in ORS later this summer in July after AIR receives the updated item parameters from Smarter Balanced.  Thank you for your continued patience as AIR has worked through these scoring delays.  Please continue to check the WCAP portal for additional updates.

    Added May 28, 2015
  • May 22, 2015 – Update on Smarter Balanced scores appearing in the Online Reporting System (ORS)

    Smarter Balanced Summative scores have started flowing into ORS and should start to become viewable at the district level beginning today, Friday May 22.   The number of scores should continue to increase today and over the weekend.  We appreciate your patience through this process as we have worked through the scoring issues encountered by AIR during scoring processing.  Please check the WCAP portal frequently for additional updates.

    Added May 22, 2015
  • May 18, 2015 – Scores still slow to populate in the Online Reporting System (ORS) for Smarter Balanced assessments

    Scores have started to flow into ORS but not at the rate that we were expecting based on previous communication about this issue. There are still some scoring processing issues that are being addressed by AIR at this time.  We know that you are eagerly waiting for these scores as we approach the end of the school year and thank you for your patience as AIR works through these remaining issues.  We hope to have this resolved very soon and apologize for any trouble this has caused you during this time.  We will provide frequent updates until ORS has been loaded with scores.

    Added May 18, 2015
  • May 8, 2015 – Update on Smarter Balanced scores in the Online Reporting System (ORS)

    As you may have noticed, scores are still not flowing regularly and on a consistent basis for your students in ORS once they have completed the Smarter Balanced Summative assessments.  AIR is still working through some unexpected and unanticipated scoring transmission issues that have delayed the flow of these scores on a regular basis but believes that this issue should be resolved next week with scores able to flow and populate in ORS as you have been eagerly expecting, at that time.  We sincerely apologize for this delay and the impact it has had on your teachers, school personnel, and parents who have been patiently waiting for this information.  We will provide additional updates as soon as we have the information available.

    Added May 8, 2015
  • April 22, 2015 – Update on Smarter Balanced scores in the Online Reporting System (ORS)

    OSPI just received a call from AIR with the unfortunate news that the backlog of Smarter Balanced scores will not begin flowing again in the Online Reporting System (ORS) until early next week (4/27 or 4/28).  The delay is because AIR had to reconfigure their systems to accommodate some late changes the Smarter Balanced Consortium made to some of the scoring rubrics.  This is, unfortunately, another first year hurdle we had hoped we would not have.  Please apologize on behalf of OSPI to your teachers, coaches and parents who were counting on having scores by this week.

     

    Added April 22, 2015
  • April 9, 2015: Upcoming ORS Downtime Friday, April 10

    We sincerely apologize for the late notification but the Online Reporting System (ORS) has a scheduled downtime beginning the morning of Friday, April 10 to prepare for the release of score reporting for the summative assessments in ORS.  ORS will be available again on the morning of Monday, April 13.  The Test Delivery System (TDS), TIDE, THSS, and the Test Administrator Certification Course are unaffected by this and will remain available during this time.

    Added April 9, 2015
  • April 6, 2015 – New Teacher Hand Scoring Materials (THSS) Available in TIDE

    The ELA grades 3-8 and 11 Interim scoring training materials located in the THSS are now also accessible in TIDE under the Download Forms tab. This location allows educators to access the Exemplars and Training Guides prior to scoring and therefore allows more time to become familiar with the scoring process and criteria.

    Added April 6, 2015
  • April 1, 2015 – Upcoming ORS Downtime Friday, April 3-Monday, April 6

    The Online Reporting System (ORS) has a scheduled downtime beginning the morning of Friday, April 3 lasting through the evening of Monday, April 6.  ORS will be available again Tuesday, April 7.  The Test Delivery System (TDS), TIDE, THSS and the Test Administrator Certification Course are unaffected by this and will all remain available during this time.

     

    Added April 1, 2015
  • Smarter Balanced Training and Practice Test unavailable Friday morning, March 27 to prepare for deployment of Science Training Test on the WCAP portal. 

    The Smarter Balanced Training and Practice Tests will be unavailable for a few hours on Friday morning, from 6:00 AM PT – 1:00 PM PT to prepare for the deployment of the Science Training Test on the WCAP portal.  Beginning at 1:00 PM PT, the Smarter Balanced Training and Practice Tests will be available again along with the Science Training Test.

    The Smarter Balanced Summative and Interim Assessments will remain available during this time and are not affected by this downtime.  It is only for the Practice and Training tests.

     

    Added March 26, 2015
  • April 16 – 19, 2015 – AIR Scheduled Downtime

    The following system downtimes are being implemented to prepare for the deployment of the grade 5 and 8 MSP science assessments on Monday, April 20.

    • The Online Reporting System (ORS) has a scheduled downtime from April 16 – 19.
    • The Test Delivery System (TDS) has a scheduled downtime from April 17 – 19.

    The Smarter Balanced Summative Assessment, Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    The Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available during this ORS and TDS system downtime.

    On April 20, 2015 all systems will be available again.

    Added March 16, 2015
  • March 12, 2015 – Updated ELA THSS Materials

    Some ELA Exemplars within the THSS  that previously stated “no comments available” are now updated to include scoring comments.  If you are in the process of hand scoring ELA interim items and have downloaded or printed exemplar sets with missing comments, we encourage you to replace them with the updated versions.

    Added March 12, 2015
  • March 8, 2015 – Many new exciting resources and documentation now available on the WCAP portal

    The WCAP portal has gone through an extensive update and there are many new documents and resources available to you, including general information and updated user guides and TAMs.  We encourage you to review every section that is relevant to your role in the administration of Spring 2015 assessments so that you don’t miss any new information to best assist you as the testing season begins.

    Added March 8, 2015
  • March 6-9, 2015 – AIR Scheduled Downtime

    As you may be aware, the Test Delivery System (TDS) and Online Reporting System (ORS) have a scheduled downtime from March 6-9 to prepare for the deployment of the Smarter Balanced Summative assessments for grades 3-8 on Tuesday, March 10.  As a reminder, the Smarter Balanced Summative assessments for grade 11 open on Monday, April 6.  TIDE, the Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available.

    The Smarter Balanced Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    On March 10, 2015 all systems will be available again.

    Added March 5, 2015

Test Coordinators

  • September 25, 2017 – Update on issues with student records processed into TIDE

    Currently student nightly files are not being processed into TIDE from CEDARS.  AIR is working urgently to fix this issue.  This communication will be updated when the issue is resolved.  We apologize for any inconvenience and thank you for your patience.

    Added September 25, 2017
  • September 13, 2017 – New Linux Secure Browser available Tuesday, September 19

    The new Linux Secure Browser will be available for districts to download beginning Tuesday, September 19.  This new browser will support Fedora 25-26 and Ubuntu 14.04, 16.04.  Please contact the AIR Washington Help Desk if you have any trouble downloading the browser once it is available.

    Added September 13, 2017
  • September 11, 2017 – Updated OS X Secure Browser available on WCAP portal

    AIR has released a new OS X secure browser that addresses a newly discovered incompatibility with ELPA21 tests that affects some Mac computers built in 2014 or earlier. The new OS X secure browser will only need to be installed on Mac desktop and laptop computers built before 2015 running OS X 10.9 or higher. Furthermore, the incompatibility in question did not exist on the OS X secure browser designed for Mac OS X 10.7 – 10.8. Districts that are using Mac desktop devices built in 2015 and later, or Mac desktop devices running on 10.7 or 10.8, do not need to install the OS X secure browser again, if they’ve already installed the latest version on the WCAP Portal. The updated OS X secure browser is now available for download on the WCAP portal.

    Added September 11, 2017
  • August 18, 2017 – RESOLVED DA and DC users administering the ELPA21 Screener for students with temporary IDs 

    DA and DC users in TIDE are now able to add students with temporary IDs for testing for the ELPA21 Screener without having to go through the WCAP Help Desk.  Currently SC users are not able to add students with a temporary ID and this will be updated in the future.  Please ensure that the students state issued SSID is entered into TIDE for these students as soon as it is available. 
    Added August 18, 2017
  • August 14, 2017 – Opening of the AIR systems for SY17-18 WCAP testing 

    AIR systems including Test Information and Distribution Engine (TIDE), Test Delivery System (TDS), Teacher Hand Scoring System (THSS), AIR Ways, and Online Reporting System (ORS) have opened for SY17-18.  The Smarter Balanced interim assessments are live Monday, August 14, as well.

    The ELPA21 Operational Screener goes live on Tuesday, August 15 in TDS.

    Please contact the WCAP Help Desk if you need any assistance accessing these systems.

    Added August 14, 2017
  • August 9, 2017 – Update on Chrome Secure Browser v3.0 and iOS Secure Browser v4.1 and WCAP testing
    Chrome OS Secure Browser v3.0 (supporting Chrome OS 59 and higher) is now available for download in the Google Webstore for SY17-18 WCAP testing. iOS Secure Browser v4.1 (supporting iOS 8.4, 9.3.5 and 10.x) is also now available for download in the Apple App Store.
    The new Chrome Secure Browser kiosk-app is available now on the WCAP portal, however, the iOS secure browser app is not yet available on the portal. AIR anticipates having WCAP portal availability for the iOS secure browser app soon. AIR will continue to support iOS 8.4 until iOS 11 is released.
    Please consult the Secure Browser Installation Guide and contact the WCAP Help Desk (1-844-560-7366) if you have any questions.

     

    Added August 8, 2017
  • August 3, 2017 – Update on Chromebooks and ELPA21 testing

    AIR and ELPA21 support testing on Chrome OS 59 and districts can update to Chrome OS 59 at this time for ELPA21 testing.  AIR is continuing to test Chrome OS 60.  Internal testing by AIR indicates that speaking response recordings are garbled when recorded on Acer 13 Chromebooks with the Chrome OS 60 operating system. There is no issue with speaking recording on Acer 13 Chromebooks with Chrome OS 59. If you are using Acer 13 Chromebooks in your district it is strongly recommended that you not update them to Chrome OS 60 when it is released soon. AIR and ELPA21 will continue to support Chrome OS 59.

     

    Added August 3, 2017
  • August 2, 2017 – Upcoming TIDE and AIR Ways system downtime Friday, August 4

    To prepare for system changes for SY17-18, TIDE and AIR Ways will have downtime beginning this Friday, August 4.

    TIDE will be available on Friday morning becoming unavailable for users beginning at noon.  TIDE will be available again on Monday, August 7 at 7:00 am.

    AIR Ways will have a downtime beginning on Friday at 5:00 pm.  AIR Ways will be available again on Monday, August 7 at 7:00 am.

    We apologize for the late notice and any inconvenience.

    Added August 2, 2017
  • July 31, 2017 – Release of the new Secure Browser for SY17-18 and impact on SY16-17 Smarter Balanced Interim assessments

    The first Secure Browsers for SY17-18 are available to download from the WCAP for installation on Windows and Mac OSX 10.7 and higher.  Districts are able to begin downloading these browsers at any time.  Please note that once downloaded onto devices, students will not be able to access the Smarter Balanced SY16-17 interim assessments as the new Secure Browsers are not currently compatible with these tests in the test delivery system.  Practice and training tests will continue to work fine with the new Secure Browsers.  Once the Smarter Balanced SY17-18 interim assessments are available on August 14, the new Secure Browsers WILL work with the interim assessments as well.

    Please contact the WCAP Help Desk if you have any questions.

    Added July 31, 2017
  • July 27, 2017 – Test delivery system downtime Saturday, July 29

    The Smarter Balanced interim assessments, the Assessment Viewing Application (AVA), and all practice and training tests will be unavailable on Saturday, July 29 from 5:00 am to 5:00 pm for scheduled maintenance.  All tests and AVA will be available again after 5:00 pm.

    Added July 27, 2017
  • July 20, 2017 – Practice and Training tests unavailable Saturday, July 22-Sunday, July 23

    All practice and training tests on the WCAP portal will be unavailable this weekend due to a hardware migration.  The tests will be available again on Monday, July 24 at 7:00 am.

    Added July 20, 2017
  • July 18, 2017 – UPDATE: Delay in the release of the Secure Browser for SY17-18 on the WCAP Portal

    The release of the Secure Browsers for SY17-18 have been delayed at this time and will not be released today, July 18 as planned.  The new release date for Windows and MAC OSX is July 31.  There is not an update on Chrome and Linux yet at this time.  We apologize for any inconvenience this causes any districts and appreciate your patience.

    Added July 18, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (8:00 pm PT-10:00 pm PT)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 8:00 pm PT-10:00 pm PT.  All systems will be available after this time period has ended.  We apologize for any inconvenience.

    Added July 6, 2017
  • June 13, 2017 – AIR does not yet support Chrome version 59

    Google has recently moved Chrome 59 to the stable channel, for Windows, Mac, Linux, and Android devices, but AIR does not yet officially support version 59.  Devices should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 59 until AIR supports this version. It has not yet been confirmed whether version 59 will contain a fix for the known Recorder tool issue on previous versions, which impacted ELPA21 testing.

    Added June 13, 2017
  • May 26, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.  Please note that Thursday, August 10 is the last day that the 2016-2017 interim assessments, AVA, THSS and AIR Ways will be available before transitioning to the next school year.

    TIDE –

    Saturday, July 8-Sunday, July 9 – TIDE downtime.

    Thursday, July 27-Sunday July 30 – TIDE downtime.  SY16-17 TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY17-18

    TDS, ORS, AIR Ways, THSS, AVA –

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Thursday, August 10 – Last day to administer a SY2016-2017 interim assessment in the test delivery system, access SY2016-2017 AVA, access SY2016-2017 THSS, and access SY2016-2017 AIR Ways before systems re-open for SY17-18

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Monday, August 14 – TDS, ORS, AIR Ways, THSS, AVA go live for SY17-18 (ELPA21 Operational Screener and Smarter Balanced Interims will open for SY17-18)

    Added May 26, 2017
  • May 11, 2017 – Official support for Chrome 58

    AIR is scheduled to offer official support for Chrome 58, by the morning of 5/19/2017, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 58, therefore Chrome OS 58 is not supported for ELPA21 testing.

    Added May 11, 2017
  • May 4, 2017 – Updated Technical Specifications Manual with finalized Chromevox and Text-to-Speech guidance

    OSPI has determined that Chromevox is not to be used during testing at all, due to the potential security risks involved. This is different than past communication on Chromevox, which implied that it may still be used as needed for students needing text-to-speech accommodations.

    Text-to-speech (TTS) is available as both an embedded and non-embedded designated support/accommodation, that must be set up in TIDE, and includes a feature that allows students to pause and then resume TTS in the middle of a passage. The pause feature does not work on mobile devices such as iPads and Chromebooks. Consequently, it is recommended that schools with students who require TTS as a non-embedded designated support/accommodation should consider using desktop or laptop computers running Windows or Mac OS. It is also recommended that all students take a practice or training test to gain familiarity with text to speech.

    If students who require TTS must test on Chromebook devices, though, please follow the steps in the latest Technical Specifications Manual for Online Testing, and ensure that Chromevox is disabled. Students needing embedded TTS will still be able to utilize that feature through the Test Delivery System, if the students are properly set for TTS in TIDE, despite Chromevox being disabled.

     

     

    Added May 4, 2017
  • May 2, 2017 – AIR does not yet support Chrome version 58

    Google has recently moved Chrome 58 to the stable channel, for some Chrome OS based devices, but AIR does not yet officially support version 58.  Chromebooks should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 58 until AIR supports this version. It has not yet been confirmed whether version 58 will contain a fix for the known Recorder tool issue on version 57 that impacts ELPA21 testing.

    Added May 2, 2017
  • May 1, 2017 – Update on Spring EOC tracking and shipping information in TIDE

    AIR is working on loading the Spring EOC tracking, shipping and RAMIS file information into TIDE at this time and expect that this will be completed early this week.  We thank you for your patience as we work through this issue to ensure that the information is loaded accurately for districts.  An additional update will be sent to districts when this issue is resolved.

    Added May 1, 2017
  • April 26, 2017 – RESOLVED Delay of opening of the Spring EOC paper test booklets Additional Orders

    The Additional Order window in TIDE for Spring Biology and Math EOC paper test booklets is now available in TIDE for districts to place orders.  Please make sure that you log into the Spring EOC 2017 administration in the TIDE dropdown to access the Additional Orders feature and place your order.

    High School Smarter Balanced paper test booklets can be ordered now under the Spring 2017 Additional Orders administration that is available now in TIDE.  Please make sure you select the Spring 2017 administration in the TIDE dropdown to access these materials and place your order.

    Please contact the WCAP Help Desk if you have any questions.

    Added April 25, 2017
  • April 24, 2017 – RESOLVED Intermittent connectivity issues connecting to AIR servers

    Last Friday, some users were having trouble reaching AIR servers. The servers are functioning normally at this time and this issue has been resolved.  Please contact the WCAP Help Desk if you need any additional assistance or believe you might still be experiencing this issue.  The Help Desk can be reached at: Tel 1.844.560.7366 or wahelpdesk@air.org.

    Added April 24, 2017
  • April 21, 2017 – Intermittent connectivity issues connecting to AIR servers today

     Some users have reported to AIR that they are having trouble reaching AIR servers. The servers are functioning normally, but there appears to be a problem reaching the servers.  When contacting a server over the internet, the first step is to look up the address of the server, and this step is sometimes failing.  AIR has identified the issue and is actively fixing it. The problem was due to a bad DNS entry being propagated. If districts continue to experience issues they should flush the DNS cache on their name server and the problem should resolve itself. If districts are not having any issues, we do not expect that they will.

    Please contact the Help Desk if you need any additional assistance: Tel 1.844.560.7366 or wahelpdesk@air.org

    Added April 21, 2017
  • April 20, 2017 – One hour TIDE downtime tonight for maintenance at 6:00 pm

    TIDE will have a one hour downtime tonight from 6:00 pm-7:00 pm to address some internal updates and will not be accessible.  All other AIR systems will be available and are not impacted by this downtime.

    Added April 20, 2017
  • April 20, 2017 – Guidance on Chromevox and online testing

    Chromebooks come pre-installed with screen reading software called Chromevox. Having this software enabled for all students goes against state testing policy, as it runs the risk of providing text-to-speech support for students that have not been flagged for that in TIDE.  Districts are required to disable this software unless it is needed as an identified designated support or accommodation, via the latest version of the Technical Specifications Manual for Online Testing.

    Added April 20, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 11, 2017 – Official Support of Chrome OS 57 (except ELPA21) and iOS 10.3

    iOS 10.3 is now supported for all WCAP assessments, including ELPA21. Chrome OS 57 is supported for all WCAP assessments, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 57, therefore Chrome OS 57 is not supported for ELPA21 testing.

    Added April 11, 2017
  • April 10, 2017 – Upcoming AIR system downtimes April-June 2017

    The following AIR system downtimes are scheduled for April-June 2017.

    Monthly Maintenance – The April monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 6:00 pm.  All systems will be back online by Sunday, April 23 at 7:00 pm.  The next monthly maintenance for May and June are May 19-21 and June 23-25.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1.

    Added April 10, 2017
  • April 6, 2017 – RESOLVED Delay in the opening of the MSP Additional Order window in TIDE

     The additional order window in TIDE for MSP Science is open and available in TIDE.  Please contact the WCAP Help Desk is you have any questions about this feature.

    Added April 6, 2017
  • April 4, 2017 – Delay in the opening of the MSP Additional Order window in TIDE

    The additional order window in TIDE was scheduled to be available today, April 4 for MSP Science but it is not currently appearing in TIDE.  This is being worked on internally by the AIR team and is expected to be resolved and available for orders beginning on Thursday, April 6.  We apologize for the delay.

    Added April 4, 2017
  • March 29, 2017 – Chrome 57 release and known issue with ELPA21 Recorder

    AIR has identified an issue with the ELPA21 voice recorder in Chrome OS 57 and is working towards resolving the issue. Schools and districts using the Chrome operating system should continue to administer ELPA21 tests on Chrome OS 56 using patch number 56.0.2924.110 until a fix for Chrome OS 57 is deployed.

    AIR recommends that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.

     

    Added March 28, 2017
  • March 22, 2017 – DELAYED Additional TIDE tools and features available on March 20

    Previously a communication went out regarding new tools that will be available in TIDE beginning Monday, March 20. This update has been delayed and these tool setting updates and the new Test windows feature are not available at this time.

    A summary of the updates are below:

    • Abacus will become available for selection as a non-embedded accommodation for ELA-CAT and ELA-PT
    • The audio transcriptions embedded accommodation will become selectable for students who need this tool for ELA-CAT, ELA-PT and Mathematics
    • The recording&replays unlimited tool will move from non-embedded accommodation to an embedded accommodation for ELPA21.
    • Read Aloud will be available under ELPA21 as a non-embedded designated support

    Also, currently the TIDE test windows feature is not fully functioning and districts should not utilize this feature as updates may not carry over once the feature is fully functioning. A timeline for this feature has not been confirmed yet but it is being worked on to resolve as soon as possible.

    An updated communication will be sent when a new timeline is confirmed. Thank you for your patience.

    Added March 22, 2017
  • March 15, 2017 – UPDATED Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1. 

    Added March 15, 2017
  • March 10, 2017 – Additional TIDE tools and features available March 20

     There will be a few additional tools available in TIDE on Monday, March 20, including the following:

    • Abacus will become available for selection as a non-embedded accommodation for ELA-CAT and ELA-PT
    • The audio transcriptions embedded accommodation will become selectable for students who need this tool for ELA-CAT, ELA-PT and Mathematics
    • The recording&replays unlimited tool will move from non-embedded accommodation to an embedded accommodation for ELPA21.

    In addition, the TIDE test windows feature will be fully functioning and districts will be able to set test windows for schools in the test delivery system.  Please keep in mind that if a testing window is set for a school the tests will only appear in the test delivery system during the test window that has been set.  If you have any questions about how to use this feature please consult the TIDE User Guide or call the WCAP Help Desk.

    Added March 10, 2017
  • March 6, 2017 – Opening of the Smarter Balanced and Off Grade Science testing window on Monday, March 6

    The Spring 2017 Smarter Balanced Summative and Off Grade Science testing window opens on Monday, March 6.  Students testing on grade will automatically see tests available in the test delivery system (TDS) based on their enrolled grade.  If you have students testing off grade for either Smarter Balanced or Off Grade Science please make sure the student has the off grade setting applied to them on the View/Edit Student settings page in TIDE.  In addition for students testing online with the Braille accommodation, the Presentation setting must be set to Braille for students to see the Braille tests in TDS.

    Please contact the WCAP Help Desk if you need any assistance applying these settings for students.

    Added March 6, 2017
  • March 6, 2017 – Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  TDS has another scheduled downtime all day on Friday, April 28 to prepare for the deployment of the NGSS High School Field Test on Monday, May 1.

    Added March 6, 2017
  • February 23, 2017 – Additional Update on ELPA21 Speaking Recording Issues and Chromebooks

    Unfortunately the Chrome OS 56 patch communicated by AIR yesterday was reverted back by Google due to internal issues on their end and the speaking recording issues still persist.   This issue impacts the ELPA21 speaking assessments.  It does not impact the upcoming Smarter Balanced assessments.  AIR is working actively with Google on this issue and we will have another update soon.  We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 23, 2017
  • February 22, 2017 – Update on ELPA21 Speaking Recording Issues and Chromebooks

    Google has released an update to Chrome OS 56 that fixes the speaking recording issues AIR identified earlier. Chromebooks used for testing ELPA21 Speaking should be updated to Chrome OS 56.0.2924.101. We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 22, 2017
  • February 22, 2017 – Spring test materials for Smarter Balanced and Off Grade Science not clickable in TIDE

    The Additional Orders tab for the Spring 2017 administration in TIDE is temporarily unavailable.  It is being worked on by the AIR team and is expected to be available very soon for districts to order Smarter Balanced materials for students in grades 3-8 and Off Grade Science.  Please note that districts are not permitted to place additional orders until initial orders are received in districts and verified.  Pre-ID’ed Smarter Balanced high school materials will align with Spring EOC Biology and Math materials to arrive in districts on Monday, April 24.  Districts will be able to order additional materials for students taking the Smarter Balanced high school assessments on Tuesday, April 25 in TIDE

    Added February 22, 2017
  • February 21, 2017 – Students taking the Smarter Balanced Math tests on mobile devices with external keyboards

    Schools using mobile devices (tablets/iPads)  that do not have built-in keyboards, should be instructed to use the on screen virtual keyboards within the mobile devices and NOT an external keyboard for the math portion of Smarter Balanced assessments. At this time, we do not have a solution that allows the external keyboard to interact with Equation/Numeric (EQ) items. The issue is due to a conflict between the physical, onscreen, and soft keyboards.

    Please advise SCs and TAs who have students taking Smarter Balanced math assessments using a mobile device and an external keyboard to practice on the Smarter Balanced Practice and Training tests using the virtual/onscreen keyboards within the mobile devices. Practice and Training test are currently available on the WCAP portal.  Please contact the WCAP Help Desk if you have any questions.

    This issue has no impact on the Smarter Balanced ELA tests. We advise schools to direct students to use external keyboards with these mobile devices for the ELA portion of Smarter Balanced assessments.

    The following link provides information about all item types, including the EQ item: Item Type Quick Sheet that describes and gives examples of the item types.

    Added February 21, 2017
  •  February 17, 2017 – TIDE downtime tonight from 5:00 pm to 7:00 pm for maintenance

    TIDE will be unavailable this evening beginning at 5:00 pm for two hours for maintenance work.  No other systems will be impacted and will continue to be available.    TIDE will be available again to districts after this downtime.  We apologize for the short notification.

    Added February 17, 2017
  • February 10, 2017 – Upcoming WCAP portal IP address change

    The WCAP portal (wa.portal.airast.org) will migrate to a new IP address on February 25, 2017.  The new IP address is 148.62.34.0/24 [Entire Class C range].  Please ensure that the new IP address is noted and updated in your systems after this date.  This information will also be updated in any technical documentation on the WCAP portal.  Please reach out to the WCAP Help Desk if you have any questions.

    Added February 10, 2017
  • February 2, 2017 – UPDATE ELPA21 Issues Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR reported earlier that there are issues with ELPA21 speaking items on HP, Samsung, ASUS, and Dell Chromebooks running Chrome OS 54 and 55. Further investigation indicates that these issues affect some Chromebooks of these brands but not all Chromebooks. Given this, we suggest that if you are planning to test students using an HP, Samsung, ASUS, or Dell Chromebook you first take a training test on the Chromebook. If the speaking items function correctly on the training test and your recordings play back clearly you can move ahead with administering the speaking test on these Chromebooks.

    Listening, reading, and writing items are functioning correctly on these Chromebooks. If you do encounter issues with the speaking items, you should still be able to move ahead with administering listening, reading, and writing tests on the Chromebooks.

    We continue to expect Chrome OS 56 to be released to the public within the next few days. AIR now has the final version of Chrome OS 56 in our lab and the issues with speaking items appear to be fixed. We recommend that you install Chrome OS 56 on a Chromebook when it is released and take a training test with that Chromebook to confirm that you do not encounter any issues.

    OSPI suggests the following interim guidance until a fix has been implemented:

    1. Verify whether your Chromebooks work correctly when taking the ELPA21 Training Test. If the Speaking portion functions appropriately, you can continue with testing as scheduled.
    2. If your Chromebooks do not function appropriately during the Speaking portion of the ELPA21 Training Test, consider administering the other Test domains (Reading, Listening, Writing Online, Writing Supplement [K-1]). For the Speaking domain, you can either administer the Speaking Test on another platform or wait until Chrome OS 56 has been released.
    Added February 2, 2017
  • February 2, 2017 – Information on ordering ELPA21 standard print test booklets

    In support of students needing a paper-pencil ELPA21 assessment, as stipulated in the student’s IEP, District Test Coordinators must contact the Measurement, Inc. Help Desk at (866) 762-1056 or MIHelp@measinc.com to place these orders. All orders for paper-pencil tests, in support of students with an IEP, will be verified and approved by the state.

    The exception to this is the required K and 1 Writing Supplement that all kindergarten and first grade students participating in the ELPA21 assessment are required to take on paper, these materials are available to be ordered by districts in TIDE without state approval.

    Added February 2, 2017
  • February 1, 2017 – ELPA21 Tests Not Supported Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR has identified some issues when students take the ELPA21 on HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55. Specifically, the ELPA21 speaking recorder crashes when using these brands of Chromebooks with Chrome OS 54 and 55. Additionally, some test items are not displayed correctly. Schools should not use HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55 for ELPA21 testing at this time.

    This issue is not present in Chrome OS 50 through 53, which are supported for ELPA21 student testing, or in other brands of Chromebooks running Chrome OS 54 and 55.

    AIR has received a preliminary version of Chrome OS 56 and these issues were resolved in that version. We expect Chrome OS 56 to be released to the public within the next few days. AIR will evaluate the final version of OS 56 and then make an announcement regarding our recommendations on using Chrome OS 56 for ELPA21 testing.

    Added February 1, 2017
  • January 30, 2017 – Upcoming AIR system downtime update for January-April 2017

    The following AIR system downtimes are scheduled for January-April 2017:

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal. 

    Monthly Maintenance – The February monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA, and THSS) begins on Friday, February 24 at 6:00 pm.  All systems will be back online by Sunday, February 26 at 7:00 pm.  The next monthly maintenance scheduled for March and April will be the weekend of March 24-26 and April 21-23.

    Additional downtimes for the online test delivery system this spring are Friday, March 3, Friday, April 14 and Friday April 28.  These downtimes will last the entire day, beginning at 12:00 am and ending at 11:59 pm.

    Added January 30, 2017
  • February 1, 2017 – Appeals and Monitoring Test Progress information in TIDE for ELPA21

    The ELPA21 assessments are live and available in the Test Delivery System beginning today, February 1.  If districts need to set appeals for students taking the ELPA21 summative assessments they should set these appeals using the ‘WA ELPA21 2017’ dropdown administration in TIDE.

    The Monitoring Test Progress feature is also available for ELPA21 tests but it is available in the ‘WA Fall 2016’ dropdown administration in TIDE.  AIR is working to make this more consistent across the different TIDE administrations but they are accessible currently at these specific administrations in TIDE.  Please contact the WCAP Help Desk if you have any trouble locating these features.

     

    Added February 1, 2017
  • January 30, 2017 – RESOLVED Temporary removal of the Manage Roster feature in TIDE, ORS and AIR Ways

     The issues with duplicate rosters being created for a school has been resolved and full roster functionality has been restored in TIDE.  Please contact the Help Desk if you have any trouble with rosters at this time.

    Added January 25, 2017
  • January 25, 2017 – RESOLVED ELPA21 Additional Orders now open in TIDE

    The ELPA21 additional orders window for paper test materials is now available in TIDE for districts who need to order additional ELPA21 paper test materials. Please contact the WCAP Help Desk if you have any trouble accessing this feature.

    Added January 25, 2017
  • January 24, 2017 – ELPA21 Additional Orders window expected to open today, January 24 in TIDE

    The ELPA21 additional orders window for paper test materials is expected to open in TIDE today but it is not available yet.  This communication will be updated when the window is open in TIDE and at that time districts will be able to place additional paper orders for ELPA21.

    Added January 24, 2017
  • January 24, 2017 – RESOLVED TIDE Student Search Not Processing, Returning 500 Error

    The issue with TIDE not processing student searches properly in the “View/Edit/Export Students” page has been fixed and this error no longer occurs.  Please contact the WCAP Help Desk if you have further issues on this matter.  We appreciate your patience as we worked through this issue.

    Added January 24, 2017
  • January 23, 2017 – UPDATE TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page.  The browser page will display a continuously spinning, loading icon, and return a Sever 500 Error in some instances.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.

    TIDE will have a brief outage of a couple of minutes this afternoon at approximately noon to attempt to fix this issue by restarting the TIDE server.  If you are in TIDE during the brief outage, please log back into the system.  We will update this communication once we have confirmed that the issue has been fixed.

    Added January 23, 2017
  • January 23, 2017 – TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page, if the grade field is selected. If district, schools, and grade are selected, the browser page will display a continuously spinning, loading icon, and return a Sever 500 Error. However, TIDE will return student search results as expected if the grade filter is not used.  As such, please avoid using the grade filter in searches until a resolution is implemented.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.  We hope to have this resolved soon and we will post updates here.

    Added January 23, 2017
  • January 6, 2017 – Upcoming AIR system downtime update for January-March 2017

    The following AIR system downtimes are scheduled for January-March 2017:

    Monthly Maintenance – The January monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, January 20 at 6:00 pm.  All systems will be back online by Sunday, January 22 at 7:00 pm.  The next monthly maintenance scheduled for February and March will be the weekend of February 24-26 and March 24-26.

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal.  The online test delivery system has a scheduled downtime on all day on Friday, March 3, beginning at 12:00 am, to prepare for the deployment of the online Smarter Balanced Summative assessments and Spring Off Grade Science assessments.  These assessments will be available at 7:00 am on Monday, March 6 on the WCAP portal.

     

    Added January 6, 2017
  • November 30, 2016 – Release of DESMOS Calculators

    Starting on December 1, 2016, all practice and training tests that currently utilize a calculator in their Math or Science tests will now have the new DESMOS calculators automatically available. Also, any Smarter Balanced Interim, Smarter Balanced Summative, or Science tests will have available the new DESMOS calculators as well. The DESMOS calculators are enhanced versions of the previous basic, scientific, and graphing calculators. If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added November 30, 2016
  • November 18, 2016 – Upcoming ELPA21 online reporting system (ORS) score release and student paper reports in districts in December

    Spring 2016 ELPA21 student scores will be released in ORS on Tuesday, November 22.  Student paper score reports will arrive in districts on December 5-6, 2016.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll-free at (844) 560-7366 if you have any questions.

    Added November 18, 2016
  • November 18, 2016 – Support of iOS 10, New Mobile Secure Browser

    AIR now officially supports iOS 10. However, when using external keyboards, the following features are not getting blocked via MDM, ASAM or Automatic Assessment mode:

    1. Spell-checker
    2. Auto-correct
    3. Predictive text

    Apple is working on fixing the issue in an upcoming dot release of iOS 10. In the meantime, all of these features must be turned off in the general settings of an iOS device. Directions for disabling these features can be found in the Technical Specifications Manual. With the addition of iOS 10 as a supported version, iOS 7 will no longer be supported.

    Additionally, a new mobile secure browser (version 3.4) is now available at the Apple App store for download. Version 3.4 is required for testing on all ELPA21 assessments.

    If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added November 18, 2016
  • November 14, 2016 – RESOLVED: Trouble with accessing the Smarter Balanced Fall Retake tests for students

    Last Thursday an issue occurred in the test delivery system that prevented students in grades 10-12 from automatically receiving the Smarter Balanced grade 11 tests.  District and school staff had to go into TIDE and select Grade 11 under the ‘Off Grade’ feature for the student in the student information page in TIDE to access these tests.

     

    This has been resolved and students in grades 10-12 are now able to automatically receive the Smarter Balanced grade 11 tests again.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll free (844) 560-7366 if you have any additional questions.

    Added November 14, 2016
  • October 27, 2016 – Upcoming AIR system downtime update for November 2016 and December 2016

     The following AIR system downtimes are scheduled for November and December.  Please note the November Online Reporting System (ORS) update from previous announcements:

     Monthly Maintenance – The November monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, November 18 at 6:00 pm.  All systems will be back online by Sunday November 20 at 7:00 pm.  The next monthly maintenance for December will be the weekend of December 16-18.

     Online Reporting System (ORS) – The November downtimes for ORS for November have been cancelled.  There will be no system disruption during the upcoming release of the ELPA21 scores in ORS on November 4 and the release of the Fall 2016 Smarter Balanced Fall Retake scores in ORS on November 8.

     

    Added October 27, 2016
  • September 16, 2016 – Upcoming AIR system downtime for September and October 2016

    Monthly Maintenance – The September monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, September 23 at 6:00 pm.   All systems will be back online by Sunday, September 25 at 7:00 pm.  The next monthly maintenance for October will be the weekend of October 21 – 23.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, October 21 to prepare for the opening of the Fall Smarter Balanced Retake and Fall Off-Grade Level science online assessments. The test window opens on Monday, October 24.  The Smarter Balanced interim assessments will not be available during this scheduled downtime.  The Practice and Training tests will remain available during this scheduled downtime.  All other AIR systems will remain available.

    Added September 16, 2016
  • August 30, 2016 – Upcoming Downtime and Go Live for 2016-17 Practice and Training Tests

    The Test Delivery System (TDS) will begin a scheduled downtime from Thursday, 9/8/16 at 6pm PT to Friday, 9/9/16 at 6pm PT in order to prepare for the launch of the 2016-2017 Practice and Training Tests on Monday, 9/12/16. Please note that the new practice and training tests for ELA, Math, and Science will reflect any changes made for the 2016-2017 online tests. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 30, 2016
  • August 23, 2016 – Potential brief TIDE access disruption at 4 pm today

     If you are accessing TIDE at 4 pm today you might encounter a brief interruption in your access and be exited from the system.  This is due to a deployment in the system to correct some outstanding issues.  If you do experience being logged off the system, please log back into TIDE and you will be able to access the site again.  If for some reason you are not able to log back in, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added August 23, 2016
  • August 19, 2016 – August Monthly Maintenance

    The August monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, August 19 at 6 pm PT. All systems will be back online by Sunday, August 21 at 7:00 pm PT.  The next monthly maintenance for September will be the weekend of September 23-25.

    Added August 19, 2016
  • August 19, 2016 – Update on TIDE and ORS access for SY16-17

     TIDE opened for the school year on Monday, August 15.  Currently only one administration is showing in TIDE right now (Fall 2016), but this will not prevent the ability of schools and districts to see previous years’ score data in ORS once user accounts are created.  ORS is currently live and available for all districts and schools.

    If you are the DC listed in WAMS and have not received your initial welcome email from AIRASTDoNotReply@AIRAST.org please contact assessmentanalysts@k12.wa.us or assessment@k12.wa.us regarding this issue.

    • User accounts were removed for district and school level users from TIDE.  The rollover of user accounts in TIDE takes place to ensure that district staff actively load the current year’s users rather than preserving all accounts for users who may or may not work in their former schools and districts. This is to ensure to the greatest degree possible that school and district staff have access only to the student records that they should be able to access. A file containing a list of all users from TIDE in 2015-16 is available in WAMS Profile Downloads (https://eds.ospi.k12.wa.us/), under the headings: B. 2017 Administration > 1. MSP – EOC – Smarter > TIDE Resources with the filename ‘[YourDistrict] All TIDE User Records 2016.xls’ – this file can be quickly edited to populate the TIDE User Upload template file and create accounts for any returning users once the user upload function in TIDE is once again fully operational. Refer to the recent WAW sent on August 8, for specific details under the section WCAP: Managing Credentials in TIDE And 2016-17 School Year Rollover.
    • Some districts have reported trouble uploading files into TIDE for some users.  It seems that certain email address naming conventions cause these errors and can cause an entire file to fail.  AIR is looking into this issue to resolve as soon as possible.

    Please contact the WCAP Help Desk at wahelpdesk@air.org  or toll free (844) 560-7366 if you have any additional trouble accessing any features once in TIDE.

    Added August 19, 2016
  • August 8, 2016 –End of Support for Secure Browser v.8, Chrome OS version update

    The new secure browser for Windows, Mac, and Linux, version 9 is available on the portal. Please be sure to update your devices by August 29, 2016 (visit http://wa.portal.airast.org/browsers/ to download the latest versions). After this date, AIR will no longer support secure browser version 8 from the 2015-16 school year. Also, Chrome version 51 will be the first supported operating system version for the new school year. If you have not already done so, please update all Chrome devices that will be used for online assessment to version 51 or later. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 8, 2016
  • August 1, 2016 – Upcoming Downtimes Reminder

    Reminder: The Test Delivery System (TDS)  began its scheduled downtime, 7/29, at 6pm PT and will end its downtime on 8/3 at 6pm PT. The Test Administration card found on the WCAP portal, which is used to allow TA’s to create testing sessions, will not be available until the launch of the Smarter Balanced Interim Tests on 8/16. The TDS Practice and Training tests will be available on 8/3 at 6pm PT, however these tests will not have new content or new tools/features until their relaunch on 9/12. Further, please be aware of the upcoming downtimes for the Test Information Delivery Distribution Engine (TIDE) are from 8/11 at 5pm PT to 8/14 at 9pm PT. TIDE will be completely open for the 2016-17 school year on 8/15 with a redesigned look. The Online Reporting System (ORS) will also be down on 8/16 and will be available again on 8/17. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 1, 2016
  • June 20, 2016 – Upcoming AIR Systems Summer Downtimes

    Monthly MaintenanceThe June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, June 24 at 8 pm PT. All systems will be back online by Sunday, June 26 at 7:00 pm PT.  The next monthly maintenance for July will be the weekend of July 22-24.

     TDS The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 pm PT until Wednesday, August 3 at 6:00 PM PT to prepare for the upcoming school year.  TDS will be available again on Thursday, August 4 with the launch of the updated Assessment Viewer Application (AVA) and the return of the Smarter Balanced Practice and Training Tests and MSP Training Test on the WCAP portal.  As a reminder, the 2016-2017 Smarter Balanced Interims will be available on August 16 for the 2016-2017 school year.

    TIDE – The Test Engine Distribution Engine (TIDE) has a scheduled downtime from Thursday, July 21 at 3:00 PM PT until Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    ORS – The Online Reporting System (ORS) will have a scheduled downtime on Tuesday, July 19 to prepare for the deployment of MSP and Off Grade Science scores in ORS.  The scores will be available on Wednesday, July 20.  ORS will have another downtime on Monday, July 25 to deploy the Spring End of Course (EOC) scores in ORS.  Spring EOC scores will be available beginning on July 26.

    Added June 20, 2016
  • June 10, 2016 – TDS Downtime in Preparation for SY2016-2017

    The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 PM PT to Wednesday, August 3 at 6:00 PM PT to prepare for the next school year.  TDS will be available again on Thursday, August 4 with the launch of the Assessment View Application (AVA) and the return of the Practice and Training tests on the WCAP portal.

    As a reminder, the 2016-17 Interims will be available starting on August 16 for the 2016-17 school year.

    Added June 10, 2016
  • June 6, 2016 – Return of test booklets for End of Course tests to MI for scoring

    Please be sure to monitor your return schedule of all EOC test materials.  These booklets are needed to be retuned on the approved schedule to MI so that scoring is completed and score files and online reporting system score results are delivered in a timely manner. If you have any questions or run into any issues that would prevent you from returning your materials on schedule, contact the OSPI and MI helpdesks at: MIHelp@measinc.com; Assessment@k12.wa.us

    Added June 6, 2016
  • May 31, 2016 – TIDE rollover for SY2016-2017

    The Test Engine Distribution Engine (TIDE) has a scheduled downtime beginning on Thursday, July 21 at 3:00 PM PT-Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    Added May 31, 2016
  • May 17, 2016 – Upcoming AIR system downtime for May and June

    Friday, May 20-Sunday, May 22 – The May monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, May 20 at 8 pm PT. All systems will be back online by Sunday, May 22 at 7:00 pm PT.  The next monthly maintenance for June will be the weekend of June 24-26.

    Added May 17, 2016
  • May 13, 2016 – Appeal processing timeline update

    OSPI and AIR are working quickly to resolve the current backlog of pending testing appeals that have been submitted by districts. We expect to be caught up the morning of Monday, May 16 and once done appeals will be processed within 24 hours.  Thank you for your patience and we apologize for any inconvenience this has caused.

    Added May 13, 2016
  • Monday, April 18, 2016 – Upcoming AIR system downtime for April and May 2016

    Friday, April 22-Sunday, April 24 – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, April 22 at 8 pm PT. All systems will be back online by Sunday, April 24 at 7:00 pm PT.  The next monthly maintenance for May will be the weekend of May 20-22.

    Friday, May 13-Monday, May 16 – The Online Reporting System (ORS) will be unavailable all day Friday, May 13 through Monday, May 16 to prepare for the release of the Spring HSPE scores and participation reports in ORS.  Scores and participation reports will be available on Tuesday morning, May 17 when the school day begins.

    Added April 18, 2016
  • Thursday, April 14, 2016 – TDS and ELPA21 DEI Downtime starting at 6pm and all day tomorrow

    The Test Delivery System and the DEI that is used for ELPA21 assessments will be unavailable starting at 6pm today, April 14th and all day tomorrow in order to prepare for the deployment of the Spring MSP online Science assessment, which will be available on Monday, April 18th.

    Added April 14, 2016
  • March 21, 2016 – Known iOS Issues with ELPA21 and Smarter Balanced Assessment Secure Browser

    Apple iOS versions 7-9 have exhibited several problems when delivering assessments, with implications for the ELPA21 and the Smarter Balanced ELA assessments.

    First, a flaw in the operating system disables all audio after a video plays.  The ELPA21 tests include video along with listening items.  Therefore, we recommend that students avoid taking the ELPA21 assessment on iOS devices.  If it cannot be avoided, students will have to log out, then log back in, following video segments if subsequent audio does not play.

    Second, a similar problem occurs when a student listens to text-to-speech on the iPad.  Subsequent audio in listening stimuli is disabled.  Again, the problem resolves when the student logs out and logs back in.  In this case, AIR will release a new secure browser in approximately two weeks that resolves this issue.  For students who receive the text-to-speech accommodation on Smarter Balanced ELA assessments, we recommend that they use a device other than an iPad, or postpone testing until the new browser version is available.

    Please contact the WCAP Help Desk via email at wahelpdesk@air.org or call toll free (844) 560-7366 with any questions or concerns.

    Added March 21, 2016
  • March 8, 2016 – Upcoming AIR system downtime for March and April 2016

    Thursday, March 17-Friday, March 18: There will be a two day downtime of the Online Reporting System (ORS) to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Friday, March 18-Sunday, March 20: The March monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AVA and THSS) begins on Friday, March 18 at 8 pm PT. All systems will be back online by Sunday, March 20 at 7:00 pm PT.  The next monthly maintenance for April will be the weekend of April 22-24.

    Thursday, April 14: There will be a one day downtime of the Online Reporting System (ORS) to prepare for the deployment of the Winter EOC Biology and Math scores in ORS.  The Winter Biology and Math EOC scores will be available on Friday, April 15.

    Friday, April 15:  There will be a one day downtime of the Test Delivery System (TDS)  to prepare for the deployment of the MSP Science tests on Monday, April 18.  ELPA21 Large Print and Braille DEI tests, Smarter Balanced Summative and Interim tests, and Off Grade Science tests will not be available on Friday, April 15.  The Practice and Training tests will continue to be available.

    Added March 8, 2016
  • March 7, 2016 – Chrome OS 47 and 48 Support

    Chrome OS 47 and 48 are now officially supported for all WCAP and ELPA21 assessments. This will extend the range of supported chrome operating systems from 41 to 48 for the spring administration. Note that this support does NOT require downloading an updated Secure Browser as originally communicated, so districts that have installed Chrome Secure Browser 2.8 (released in December, 2015) do not need to take any additional action to use Chrome OS 47 and 48 (and will no longer get a warning message when doing so).

    For additional information concerning all the supported browsers, please refer to the supported browser page on the WCAP portal (http://wa.portal.airast.org/supported-browsers/).

    Added March 7, 2016
  • February 16, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for February and March 2016

    This is a reminder that the February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21 at 7:00 pm PT.  The next monthly maintenance for March will be the weekend of March 18-20.  This downtime announcement was originally posted to the portal on January 5, 2016.

    There will be a one day TIDE downtime at the end of February to prepare TIDE for eligibility for students taking the online Smarter Balanced Braille Fixed Form Math test.  The exact date for this downtime has not been finalized yet.  Once finalized, an announcement will be placed on the WCAP portal.

    There will be a one day downtime of the Test Delivery System on Friday, March 4 to prepare for the opening of the Smarter Balanced Summative and Off Grade Level Science testing window.  These tests will be live on Monday, March 7.  ELPA21 and the Smarter Balanced Interim Assessments will not be available on this date.  Practice and Training tests will continue to be available.

    There will be a one day downtime of the Online Reporting System (ORS) on Friday, March 4, to prepare for the release of participation reports for Smarter Balanced Summative and the Off Grade Level Science tests.  There will be a two day downtime of the Online Reporting System (ORS) Thursday, March 17-Friday, March 18 to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Added February 16, 2016
  • February 1, 2016 – Official Support of Mac OS X 10.11 El Capitan, Requires New Secure Browser 8.1

    Mac OS X 10.11, referred to as El Capitan, is now officially supported for all WCAP and ELPA21 assessments. Any devices that currently have or will be updating to Mac OS X 10.11 will need to download the new secure browser, version 8.1. This can be found under the Secure Browsers page (http://wa.portal.airast.org/browsers/) on the WCAP Portal, and is the only secure browser version available in the Mac OS X tab.

    Devices that continue to function with Mac OS X 10.6-10.1 will not need to download the new secure browser version. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

     

    Added February 1, 2016
  • January 28, 2016 – Android devices are not supported for ELPA21 Assessments

    Android devices will not be a supported for the ELPA21 Assessments this spring. Please make arrangements to access the ELPA21 assessments using other supported operating systems (see http://wa.portal.airast.org/browsers/). We apologize for any inconvenience this may have caused. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added January 28, 2016
  • January 21, 2016 – Chrome 48 is not supported yet by AIR for WCAP assessments

    Google has released Chrome Operating System version 48 to the stable channel, however the current versions supported by AIR are versions 41-46. Please continue to use versions 41 – 46 for Chrome OS and continue to refer to the Supported Browsers page on the WCAP for the most up to date information.

     

    Added January 21, 2016
  • January 12, 2016 – UPDATE to Accessing the ELPA21 Training Tests Using Chromebooks

    Yesterday, an issue was discovered for all Chromebook users regarding the ‘Test Selection’ of the login process which would not allow users to select the ELPA21 Training Test. This issue has been resolved as of this morning.  However, if they have not already done so, users will need to update the Chromebook kiosk-app to Secure Browser version 2.8 (from version 2.6) in order to have access to the ELPA21 Training Test. This will be a permanent requirement for all districts that are using the Chromebook kiosk-app for Secure Browser version 2.6 as of today. Please reach out to the WCAP Help Desk with questions or concerns.

    Added January 12, 2016
  • January 11, 2016 – Important ELPA21 Training Test Update Regarding Chromebooks

    The ELPA21 Training Test was launched today for all districts. During our first day of testing, an issue was discovered while using the Chromebook kiosk-app for Secure Browsers 2.6 and 2.8 that the ‘Test Selection’ portion of the login process would not allow users to select the ELPA21 Training Tests. AIR is currently working to fix this issue. As a work around solution, Test Administrators who are using Chromebooks should access the Training Test by going to the WCAP Practice and Training Test page with Chrome browser versions 41-46. Users will be to use a guest login and access the ELPA21 Training Tests for all grades.

    Added January 11, 2016
  • January 9, 2016 – Launch of the ELPA21 Training Test on Monday, January 11

    The launch of the ELPA21 Training Test will occur on Monday, January 11, for all districts. However, the ELPA21 Training Test will not be available with the use of the iOS Secure Browser app. This will prohibit districts from utilizing iPads to access the Training Test at this time. The iOS Secure Browser is currently undergoing various enhancements in order to accommodate the ELPA21 test. An update iOS Secure Browser app will be available from the Apple Store prior to the launch of the ELPA21 Operational Test on February 2, and will need to be installed prior to ELPA21 testing. An update on the availability of the updated iOS Secure Browser will be provided as soon as we have a confirmed date for its release.

    Users can access the ELPA21 Training Test on the WCAP Portal Practice and Training Test page by using the guest login option. Prior to testing, test administrators should ensure that students are provided with the appropriate headsets and secure browser applications. More information about the headset requirement and additional technical information may be found on the System Requirements Manual. Test Administrators should also confirm that each testing device has the secure browser application installed prior to testing. For inquiries concerning ELPA21 testing, please contact the WCAP Help Desk.

    Added January 9, 2016
  • January 5, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for January 2016

    The following downtimes are scheduled for the WCAP and ELPA21 assessments for January 2016.  Please note that only the systems listed beside the downtime dates are the affected systems that will be unavailable.  Other AIR systems not listed will continue to be available for use during this time.

    • Friday, January 8, 2016 – The Test Delivery System (TDS) Smarter Balanced Practice and Training Tests and the Science Training Test will be unavailable the entire day to prepare for the deployment of the ELPA21 Training Test on Monday, January 11, 2016.  The Smarter Balanced Interim Assessments will still be available during this downtime, this downtime only affects the practice and training tests.
    • Friday, January 22, 2016-Monday, January 25, 2016 – The January monthly scheduled maintenance of all AIR systems is planned beginning Friday, January 22 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems, except for ORS, will be back online by Sunday, January 24 at 7:00 pm PT. ORS will continue to have a downtime through Monday, January 25.  This ORS downtime will also be used to prepare deployment of the Fall HSPE ORS score release, Fall Off Grade Science ORS score release, and the Smarter Balanced Interim Assessments enhanced item level reporting in ORS.  ORS will be available again beginning on Tuesday, January 26.
    •  Friday, February 19, 2016 – The February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21at 7:00 pm PT.
    Added January 5, 2016
  • December 30, 2015 – Upcoming Webinar

    The upcoming January 7, 2016, K20 Webinar has been replaced with an assessment update webinar scheduled for January 6, 2016 at 3:30 pm.

    Added December 30, 2015
  • December 7, 2015 – iOS 9 will be supported beginning December 8, 2015 for WCAP assessments

     Districts will be able to administer WCAP assessments, including the Smarter Balanced Interim Assessments using iOS 9 beginning tomorrow Tuesday, December 8, 2015.  Information on this support is being updated on the WCAP portal as well as published technical documentation.

    Please contact the WCAP Help Desk toll-free (844-560-7366 or wahelpdesk@air.org) if you have any additional questions.

    Added December 7, 2015
  • December 6, 2015 – WCAP Help Desk will be closed Christmas Eve and Christmas Day

    The WCAP Help Desk will be closed on Christmas Eve and Christmas Day.  It will re-open with regularly scheduled hours on Monday, December 28, 2015.

    Added December 6, 2015
  • December 6, 2015 – Upcoming December system downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS, and THSS) beginning Friday, December 18 at 8:00 PM.  The systems may be available again as early as Saturday morning. However, system testing may continue through Sunday evening, fully completing by no later than Sunday, December 20 at 7:00 PM PDT. The next system maintenance downtime will be the weekend of January 22-24, beginning on Friday, January 22 at 8:00 PM PST.

    Added December 6, 2015
  • November 20, 2015 – Testing window extended through Monday, November 30 for the Off Grade Science and Smarter Balanced online Fall testing window

    Due to weather conditions this past week the testing window for the Off Grade Science and Smarter Balanced Retake has been extended through the end of day on Monday, November 30.  Please ensure that all of your students who are participating in these assessments have completed the tests at this time.

    Added November 20, 2015
  • November 16, 2015 – Upcoming November system downtime for AIR systems

    There will be a 2 hour Online Reporting System (ORS) downtime next Friday, November 20 to prepare for the release of the Smarter Balanced Fall Retake scores in ORS.  The downtime will be from 3:00 PT/6:00 ET – 5:00 PT/8:00 ET.  ORS will not be available at this time.  TIDE, THSS, and TDS will remain available.

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 8:00 PM PST.

    Added November 16, 2015
  • October 23, 2015 – Chrome OS 46 now supported by AIR for testing

    Chrome OS 46 is now available for testing for the interim, practice and training tests currently accessible on the WCAP portal.  It will also be supported on upcoming fall, winter, and spring administrations for the 2015-2016 school year.

    Please note that iOS 9 and Mac X OS 10.11 are currently not supported.

    Added October 23, 2015
  • October 16, 2015 – Assessment Viewing Application (AVA) is Available

    The Assessment Viewing Application (AVA) is available as of Friday, October 16. AVA is a component of the Test Delivery System that allows authorized users to view interim assessments for administrative or instructional purposes. The intended purpose of the AVA is to provide Test Administrators with access to the interim assessments before students are tested and a greater understanding of the content being assessed and the time needed for students to complete an interim assessment.

    Added October 16, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 8:00 PM PST.

    In addition, the TDS and ORS systems have a scheduled downtime on Friday, October 30 for the entire day to prepare for the deployment of the Smarter Balanced Fall Retake and Off Grade Science tests which open on Monday, November 2, 2015.  Both systems will be unavailable.  TIDE and THSS will remain open and available for use.

    As a reminder, this was communicated in the September 17 WAW newsletter.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the WCAP Help Desk if you have any questions or experience any issues.

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 8:00 PM PST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 7:00 PM PT.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 8:00 PM PST.

    Added September 18, 2015
  • September 16, 2015 – Students in TIDE for the 2015-2016 school year

    TIDE is available on the WCAP portal for the 2015-2016 school year.  Users can be added and edited to the system at this time.  Students are being added to TIDE now continually on a nightly basis.  Please contact the WCAP Help Desk (844) 560-7366 or wahelpdesk@air.org  if you have any questions.

    Added August 20, 2015
  • July 6, 2015 – Upcoming ORS Downtime for HSPE and DAPE Science score releases

    The Online Reporting System (ORS) will have a scheduled downtime for the entire day on July 13 to prepare for the release of HSPE Reading and Writing and DAPE Science scores in ORS.  HSPE Reading and Writing and DAPE Science scores will be available in ORS beginning on Tuesday, July 14. This score release in ORS will include previously released HSPE and DAPE scores as well as some score (roughly 200 individual test scores statewide) previously unreported that were not released earlier via WAMS in time for Memorial Day.

     

    Added June 30, 2015
  • May 28, 2015 – Scores Increasing for Smarter Balanced in the Online Reporting System (ORS)

    ORS is continuing to show increases in scores for the online Smarter Balanced tests this week in both ELA and Math, in particular for grade 3 ELA online tests.  Scores will continue to increase throughout this week and going forward.  AIR is targeting Monday, June 1 to also start reporting grade 3 ELA paper/pencil test score results in ORS.  Scores for the rest of the paper/pencil grades and content areas will appear in ORS later this summer in July after AIR receives the updated item parameters from Smarter Balanced.  Thank you for your continued patience as AIR has worked through these scoring delays.  Please continue to check the WCAP portal for additional updates.

    Added May 28, 2015
  • May 22, 2015 – Update on Smarter Balanced scores appearing in the Online Reporting System (ORS)

    Smarter Balanced Summative scores have started flowing into ORS and should start to become viewable at the district level beginning today, Friday May 22.   The number of scores should continue to increase today and over the weekend.  We appreciate your patience through this process as we have worked through the scoring issues encountered by AIR during scoring processing.  Please check the WCAP portal frequently for additional updates.

    Added May 22, 2015
  • May 18, 2015 – Scores still slow to populate in the Online Reporting System (ORS) for Smarter Balanced assessments

    Scores have started to flow into ORS but not at the rate that we were expecting based on previous communication about this issue. There are still some scoring processing issues that are being addressed by AIR at this time.  We know that you are eagerly waiting for these scores as we approach the end of the school year and thank you for your patience as AIR works through these remaining issues.  We hope to have this resolved very soon and apologize for any trouble this has caused you during this time.  We will provide frequent updates until ORS has been loaded with scores.

    Added May 18, 2015
  • May 8, 2015 – Update on Smarter Balanced scores in the Online Reporting System (ORS)

    As you may have noticed, scores are still not flowing regularly and on a consistent basis for your students in ORS once they have completed the Smarter Balanced Summative assessments.  AIR is still working through some unexpected and unanticipated scoring transmission issues that have delayed the flow of these scores on a regular basis but believes that this issue should be resolved next week with scores able to flow and populate in ORS as you have been eagerly expecting, at that time.  We sincerely apologize for this delay and the impact it has had on your teachers, school personnel, and parents who have been patiently waiting for this information.  We will provide additional updates as soon as we have the information available.

    Added May 8, 2015
  • April 22, 2015 – Update on Smarter Balanced scores in the Online Reporting System (ORS)

    OSPI just received a call from AIR with the unfortunate news that the backlog of Smarter Balanced scores will not begin flowing again in the Online Reporting System (ORS) until early next week (4/27 or 4/28).  The delay is because AIR had to reconfigure their systems to accommodate some late changes the Smarter Balanced Consortium made to some of the scoring rubrics.  This is, unfortunately, another first year hurdle we had hoped we would not have.  Please apologize on behalf of OSPI to your teachers, coaches and parents who were counting on having scores by this week.

     

    Added April 22, 2015
  • April 9, 2015: Upcoming ORS Downtime Friday, April 10

    We sincerely apologize for the late notification but the Online Reporting System (ORS) has a scheduled downtime beginning the morning of Friday, April 10 to prepare for the release of score reporting for the summative assessments in ORS.  ORS will be available again on the morning of Monday, April 13.  The Test Delivery System (TDS), TIDE, THSS, and the Test Administrator Certification Course are unaffected by this and will remain available during this time.

    Added April 9, 2015
  • April 6, 2015 – New Teacher Hand Scoring Materials (THSS) Available in TIDE

    The ELA grades 3-8 and 11 Interim scoring training materials located in the THSS are now also accessible in TIDE under the Download Forms tab. This location allows educators to access the Exemplars and Training Guides prior to scoring and therefore allows more time to become familiar with the scoring process and criteria.

    Added April 6, 2015
  • April 1, 2015 – Upcoming ORS Downtime Friday, April 3-Monday, April 6

    The Online Reporting System (ORS) has a scheduled downtime beginning the morning of Friday, April 3 lasting through the evening of Monday, April 6.  ORS will be available again Tuesday, April 7.  The Test Delivery System (TDS), TIDE, THSS and the Test Administrator Certification Course are unaffected by this and will all remain available during this time.

     

    Added April 1, 2015
  • Smarter Balanced Training and Practice Test unavailable Friday morning, March 27 to prepare for deployment of Science Training Test on the WCAP portal. 

    The Smarter Balanced Training and Practice Tests will be unavailable for a few hours on Friday morning, from 6:00 AM PT – 1:00 PM PT to prepare for the deployment of the Science Training Test on the WCAP portal.  Beginning at 1:00 PM PT, the Smarter Balanced Training and Practice Tests will be available again along with the Science Training Test.

    The Smarter Balanced Summative and Interim Assessments will remain available during this time and are not affected by this downtime.  It is only for the Practice and Training tests.

     

    Added March 26, 2015
  • April 16 – 19, 2015 – AIR Scheduled Downtime

    The following system downtimes are being implemented to prepare for the deployment of the grade 5 and 8 MSP science assessments on Monday, April 20.

    • The Online Reporting System (ORS) has a scheduled downtime from April 16 – 19.
    • The Test Delivery System (TDS) has a scheduled downtime from April 17 – 19.

    The Smarter Balanced Summative Assessment, Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    The Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available during this ORS and TDS system downtime.

    On April 20, 2015 all systems will be available again.

    Added March 16, 2015
  • March 8, 2015 – Many new exciting resources and documentation now available on the WCAP portal

    The WCAP portal has gone through an extensive update and there are many new documents and resources available to you, including general information and updated user guides and TAMs.  We encourage you to review every section that is relevant to your role in the administration of Spring 2015 assessments so that you don’t miss any new information to best assist you as the testing season begins.

    Added March 8, 2015
  • March 6-9, 2015 – AIR Scheduled Downtime

    As you may be aware, the Test Delivery System (TDS) and Online Reporting System (ORS) have a scheduled downtime from March 6-9 to prepare for the deployment of the Smarter Balanced Summative assessments for grades 3-8 on Tuesday, March 10.  As a reminder, the Smarter Balanced Summative assessments for grade 11 open on Monday, April 6.  TIDE, the Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available.

    The Smarter Balanced Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    On March 10, 2015 all systems will be available again.

    Added March 5, 2015

Technology Coordinators

  • September 25, 2017 – Update on issues with student records processed into TIDE

    Currently student nightly files are not being processed into TIDE from CEDARS.  AIR is working urgently to fix this issue.  This communication will be updated when the issue is resolved.  We apologize for any inconvenience and thank you for your patience.

    Added September 25, 2017
  • September 22, 2017 – AIR systems enhancing capacity to defend against distributed denial-of-service (DDoS) attacks

    AIR is enhancing capacity to defend against distributed denial-of-service (DDoS) attacks by implementing a protection system offered by a company called Akamai.  Akamai’s solution provides the most protection available on the market.

    Most users will not need to do anything as a result of this change. However, since AIR preparations include configuring new IP addresses for some applications, schools that perform whitelisting and/or traffic shaping on their networks should be aware of these IP addresses and should double-check their configurations. Current IP addresses and their associated URLs are listed in this spreadsheet. The satellite IPs highlighted in red will be retired by the end of the year; we suggest continuing to whitelist them for now and we will let you know when they can be deprecated.

    Please contact the WCAP Help Desk if you have any questions or need any assistance.

    Added September 25, 2017
  • September 13, 2017 – New Linux Secure Browser available Tuesday, September 19

    The new Linux Secure Browser will be available for districts to download beginning Tuesday, September 19.  This new browser will support Fedora 25-26 and Ubuntu 14.04, 16.04.  Please contact the AIR Washington Help Desk if you have any trouble downloading the browser once it is available.

    Added September 13, 2017
  • September 11, 2017 – Updated OS X Secure Browser available on WCAP portal

    AIR has released a new OS X secure browser that addresses a newly discovered incompatibility with ELPA21 tests that affects some Mac computers built in 2014 or earlier. The new OS X secure browser will only need to be installed on Mac desktop and laptop computers built before 2015 running OS X 10.9 or higher. Furthermore, the incompatibility in question did not exist on the OS X secure browser designed for Mac OS X 10.7 – 10.8. Districts that are using Mac desktop devices built in 2015 and later, or Mac desktop devices running on 10.7 or 10.8, do not need to install the OS X secure browser again, if they’ve already installed the latest version on the WCAP Portal. The updated OS X secure browser is now available for download on the WCAP portal.

    Added September 11, 2017
  • August 18, 2017 – RESOLVED DA and DC users administering the ELPA21 Screener for students with temporary IDs 

    DA and DC users in TIDE are now able to add students with temporary IDs for testing for the ELPA21 Screener without having to go through the WCAP Help Desk.  Currently SC users are not able to add students with a temporary ID and this will be updated in the future.  Please ensure that the students state issued SSID is entered into TIDE for these students as soon as it is available. 
    Added August 18, 2017
  • August 14, 2017 – Opening of the AIR systems for SY17-18 WCAP testing 

    AIR systems including Test Information and Distribution Engine (TIDE), Test Delivery System (TDS), Teacher Hand Scoring System (THSS), AIR Ways, and Online Reporting System (ORS) have opened for SY17-18.  The Smarter Balanced interim assessments are live Monday, August 14, as well.

    The ELPA21 Operational Screener goes live on Tuesday, August 15 in TDS.

    Please contact the WCAP Help Desk if you need any assistance accessing these systems.

    Added August 14, 2017
  • August 9, 2017 – Update on Chrome Secure Browser v3.0 and iOS Secure Browser v4.1 and WCAP testing
    Chrome OS Secure Browser v3.0 (supporting Chrome OS 59 and higher) is now available for download in the Google Webstore for SY17-18 WCAP testing. iOS Secure Browser v4.1 (supporting iOS 8.4, 9.3.5 and 10.x) is also now available for download in the Apple App Store.
    The new Chrome Secure Browser kiosk-app is available now on the WCAP portal, however, the iOS secure browser app is not yet available on the portal. AIR anticipates having WCAP portal availability for the iOS secure browser app soon. AIR will continue to support iOS 8.4 until iOS 11 is released.
    Please consult the Secure Browser Installation Guide and contact the WCAP Help Desk (1-844-560-7366) if you have any questions.

     

    Added August 8, 2017
  • August 3, 2017 – Update on Chromebooks and ELPA21 testing

    AIR and ELPA21 support testing on Chrome OS 59 and districts can update to Chrome OS 59 at this time for ELPA21 testing.  AIR is continuing to test Chrome OS 60.  Internal testing by AIR indicates that speaking response recordings are garbled when recorded on Acer 13 Chromebooks with the Chrome OS 60 operating system. There is no issue with speaking recording on Acer 13 Chromebooks with Chrome OS 59. If you are using Acer 13 Chromebooks in your district it is strongly recommended that you not update them to Chrome OS 60 when it is released soon. AIR and ELPA21 will continue to support Chrome OS 59.

     

    Added August 3, 2017
  • August 2, 2017 – Upcoming TIDE and AIR Ways system downtime Friday, August 4

    To prepare for system changes for SY17-18, TIDE and AIR Ways will have downtime beginning this Friday, August 4.

    TIDE will be available on Friday morning becoming unavailable for users beginning at noon.  TIDE will be available again on Monday, August 7 at 7:00 am.

    AIR Ways will have a downtime beginning on Friday at 5:00 pm.  AIR Ways will be available again on Monday, August 7 at 7:00 am.

    We apologize for the late notice and any inconvenience.

    Added August 2, 2017
  • July 31, 2017 – Release of the new Secure Browser for SY17-18 and impact on SY16-17 Smarter Balanced Interim assessments

    The first Secure Browsers for SY17-18 are available to download from the WCAP for installation on Windows and Mac OSX 10.7 and higher.  Districts are able to begin downloading these browsers at any time.  Please note that once downloaded onto devices, students will not be able to access the Smarter Balanced SY16-17 interim assessments as the new Secure Browsers are not currently compatible with these tests in the test delivery system.  Practice and training tests will continue to work fine with the new Secure Browsers.  Once the Smarter Balanced SY17-18 interim assessments are available on August 14, the new Secure Browsers WILL work with the interim assessments as well.

    Please contact the WCAP Help Desk if you have any questions.

    Added July 31, 2017
  • July 27, 2017 – Test delivery system downtime Saturday, July 29

    The Smarter Balanced interim assessments, the Assessment Viewing Application (AVA), and all practice and training tests will be unavailable on Saturday, July 29 from 5:00 am to 5:00 pm for scheduled maintenance.  All tests and AVA will be available again after 5:00 pm.

    Added July 27, 2017
  • July 20, 2017 – Practice and Training tests unavailable Saturday, July 22-Sunday, July 23

    All practice and training tests on the WCAP portal will be unavailable this weekend due to a hardware migration.  The tests will be available again on Monday, July 24 at 7:00 am.

    Added July 20, 2017
  • July 18, 2017 – UPDATE: Delay in the release of the Secure Browser for SY17-18 on the WCAP Portal

    The release of the Secure Browsers for SY17-18 have been delayed at this time and will not be released today, July 18 as planned.  The new release date for Windows and MAC OSX is July 31.  There is not an update on Chrome and Linux yet at this time.  We apologize for any inconvenience this causes any districts and appreciate your patience.

    Added July 18, 2017
  • July 6, 2017 – AIR systems downtime Friday, July 7 for two hours (8:00 pm PT-10:00 pm PT)

    AIR systems will be unavailable Friday evening, July 7 for up to two hours from 8:00 pm PT-10:00 pm PT.  All systems will be available after this time period has ended.  We apologize for any inconvenience.

    Added July 6, 2017
  • June 13, 2017 – AIR does not yet support Chrome version 59

    Google has recently moved Chrome 59 to the stable channel, for Windows, Mac, Linux, and Android devices, but AIR does not yet officially support version 59.  Devices should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 59 until AIR supports this version. It has not yet been confirmed whether version 59 will contain a fix for the known Recorder tool issue on previous versions, which impacted ELPA21 testing.

    Added June 13, 2017
  • May 26, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.  Please note that Thursday, August 10 is the last day that the 2016-2017 interim assessments, AVA, THSS and AIR Ways will be available before transitioning to the next school year.

    TIDE –

    Saturday, July 8-Sunday, July 9 – TIDE downtime.

    Thursday, July 27-Sunday July 30 – TIDE downtime.  SY16-17 TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY17-18

    TDS, ORS, AIR Ways, THSS, AVA –

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Thursday, August 10 – Last day to administer a SY2016-2017 interim assessment in the test delivery system, access SY2016-2017 AVA, access SY2016-2017 THSS, and access SY2016-2017 AIR Ways before systems re-open for SY17-18

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Monday, August 14 – TDS, ORS, AIR Ways, THSS, AVA go live for SY17-18 (ELPA21 Operational Screener and Smarter Balanced Interims will open for SY17-18)

    Added May 26, 2017
  • May 11, 2017 – Official support for Chrome 58

    AIR is scheduled to offer official support for Chrome 58, by the morning of 5/19/2017, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 58, therefore Chrome OS 58 is not supported for ELPA21 testing.

    Added May 11, 2017
  • May 4, 2017 – Updated Technical Specifications Manual with finalized Chromevox and Text-to-Speech guidance

    OSPI has determined that Chromevox is not to be used during testing at all, due to the potential security risks involved. This is different than past communication on Chromevox, which implied that it may still be used as needed for students needing text-to-speech accommodations.

    Text-to-speech (TTS) is available as both an embedded and non-embedded designated support/accommodation, that must be set up in TIDE, and includes a feature that allows students to pause and then resume TTS in the middle of a passage. The pause feature does not work on mobile devices such as iPads and Chromebooks. Consequently, it is recommended that schools with students who require TTS as a non-embedded designated support/accommodation should consider using desktop or laptop computers running Windows or Mac OS. It is also recommended that all students take a practice or training test to gain familiarity with text to speech.

    If students who require TTS must test on Chromebook devices, though, please follow the steps in the latest Technical Specifications Manual for Online Testing, and ensure that Chromevox is disabled. Students needing embedded TTS will still be able to utilize that feature through the Test Delivery System, if the students are properly set for TTS in TIDE, despite Chromevox being disabled.

     

     

    Added May 4, 2017
  • May 2, 2017 – AIR does not yet support Chrome version 58

    Google has recently moved Chrome 58 to the stable channel, for some Chrome OS based devices, but AIR does not yet officially support version 58.  Chromebooks should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 58 until AIR supports this version. It has not yet been confirmed whether version 58 will contain a fix for the known Recorder tool issue on version 57 that impacts ELPA21 testing.

    Added May 2, 2017
  • May 1, 2017 – Update on Spring EOC tracking and shipping information in TIDE

    AIR is working on loading the Spring EOC tracking, shipping and RAMIS file information into TIDE at this time and expect that this will be completed early this week.  We thank you for your patience as we work through this issue to ensure that the information is loaded accurately for districts.  An additional update will be sent to districts when this issue is resolved.

    Added May 1, 2017
  • April 26, 2017 – RESOLVED Delay of opening of the Spring EOC paper test booklets Additional Orders

    The Additional Order window in TIDE for Spring Biology and Math EOC paper test booklets is now available in TIDE for districts to place orders.  Please make sure that you log into the Spring EOC 2017 administration in the TIDE dropdown to access the Additional Orders feature and place your order.

    High School Smarter Balanced paper test booklets can be ordered now under the Spring 2017 Additional Orders administration that is available now in TIDE.  Please make sure you select the Spring 2017 administration in the TIDE dropdown to access these materials and place your order.

    Please contact the WCAP Help Desk if you have any questions.

    Added April 25, 2017
  • April 24, 2017 – RESOLVED Intermittent connectivity issues connecting to AIR servers

    Last Friday, some users were having trouble reaching AIR servers. The servers are functioning normally at this time and this issue has been resolved.  Please contact the WCAP Help Desk if you need any additional assistance or believe you might still be experiencing this issue.  The Help Desk can be reached at: Tel 1.844.560.7366 or wahelpdesk@air.org.

    Added April 24, 2017
  • April 21, 2017 – Intermittent connectivity issues connecting to AIR servers today

     Some users have reported to AIR that they are having trouble reaching AIR servers. The servers are functioning normally, but there appears to be a problem reaching the servers.  When contacting a server over the internet, the first step is to look up the address of the server, and this step is sometimes failing.  AIR has identified the issue and is actively fixing it. The problem was due to a bad DNS entry being propagated. If districts continue to experience issues they should flush the DNS cache on their name server and the problem should resolve itself. If districts are not having any issues, we do not expect that they will.

    Please contact the Help Desk if you need any additional assistance: Tel 1.844.560.7366 or wahelpdesk@air.org

    Added April 21, 2017
  • April 20, 2017 – One hour TIDE downtime tonight for maintenance at 6:00 pm

    TIDE will have a one hour downtime tonight from 6:00 pm-7:00 pm to address some internal updates and will not be accessible.  All other AIR systems will be available and are not impacted by this downtime.

    Added April 20, 2017
  • April 20, 2017 – Guidance on Chromevox and online testing

    Chromebooks come pre-installed with screen reading software called Chromevox. Having this software enabled for all students goes against state testing policy, as it runs the risk of providing text-to-speech support for students that have not been flagged for that in TIDE.  Districts are required to disable this software unless it is needed as an identified designated support or accommodation, via the latest version of the Technical Specifications Manual for Online Testing.

    Added April 20, 2017
  • April 18, 2017 – Information from AIR on downloading new NeoSpeech voice pack license – action needed by May 3, 2017

    The license agreement between NeoSpeech and AIR for the Julie voice packs for English text-to-speech on Windows machines was recently extended and the current agreement will expire on May 3, 2017.  Districts who use this voice pack for students who need text-to-speech will need to download the new voice pack license file (verification.txt file) to continue testing.  Information on how to download this file will be available here in TIDE https://maac.tide.airast.org/Common/DashBoard# upon deployment under ‘General Resources’ and ‘Download Voice Pack’.

    The NeoSpeech voice pack license information will be available in TIDE beginning Tuesday, April 18. Please contact the Help Desk if you need any assistance with this update.

    Added April 18, 2017
  • April 11, 2017 – Official Support of Chrome OS 57 (except ELPA21) and iOS 10.3

    iOS 10.3 is now supported for all WCAP assessments, including ELPA21. Chrome OS 57 is supported for all WCAP assessments, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 57, therefore Chrome OS 57 is not supported for ELPA21 testing.

    Added April 11, 2017
  • April 10, 2017 – Upcoming AIR system downtimes April-June 2017

    The following AIR system downtimes are scheduled for April-June 2017.

    Monthly Maintenance – The April monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, April 21 at 6:00 pm.  All systems will be back online by Sunday, April 23 at 7:00 pm.  The next monthly maintenance for May and June are May 19-21 and June 23-25.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1.

    Added April 10, 2017
  • April 6, 2017 – RESOLVED Delay in the opening of the MSP Additional Order window in TIDE

     The additional order window in TIDE for MSP Science is open and available in TIDE.  Please contact the WCAP Help Desk is you have any questions about this feature.

    Added April 6, 2017
  • April 4, 2017 – Delay in the opening of the MSP Additional Order window in TIDE

    The additional order window in TIDE was scheduled to be available today, April 4 for MSP Science but it is not currently appearing in TIDE.  This is being worked on internally by the AIR team and is expected to be resolved and available for orders beginning on Thursday, April 6.  We apologize for the delay.

    Added April 4, 2017
  • March 29, 2017 – Chrome 57 release and known issue with ELPA21 Recorder

    AIR has identified an issue with the ELPA21 voice recorder in Chrome OS 57 and is working towards resolving the issue. Schools and districts using the Chrome operating system should continue to administer ELPA21 tests on Chrome OS 56 using patch number 56.0.2924.110 until a fix for Chrome OS 57 is deployed.

    AIR recommends that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.

     

    Added March 28, 2017
  • March 22, 2017 – DELAYED Additional TIDE tools and features available on March 20

    Previously a communication went out regarding new tools that will be available in TIDE beginning Monday, March 20. This update has been delayed and these tool setting updates and the new Test windows feature are not available at this time.

    A summary of the updates are below:

    • Abacus will become available for selection as a non-embedded accommodation for ELA-CAT and ELA-PT
    • The audio transcriptions embedded accommodation will become selectable for students who need this tool for ELA-CAT, ELA-PT and Mathematics
    • The recording&replays unlimited tool will move from non-embedded accommodation to an embedded accommodation for ELPA21.
    • Read Aloud will be available under ELPA21 as a non-embedded designated support

    Also, currently the TIDE test windows feature is not fully functioning and districts should not utilize this feature as updates may not carry over once the feature is fully functioning. A timeline for this feature has not been confirmed yet but it is being worked on to resolve as soon as possible.

    An updated communication will be sent when a new timeline is confirmed. Thank you for your patience.

    Added March 22, 2017
  • March 15, 2017 – UPDATED Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  To minimize additional downtime in April, TDS will have downtime on the evening of Thursday, April 27 from 6pm -7pm only and Friday, April 28 beginning at 6pm –Saturday, April 29 ending at 6 pm to prepare for the deployment of the NGSS High School Field Test that is opening on Monday, May 1. 

    Added March 15, 2017
  • March 6, 2017 – Opening of the Smarter Balanced and Off Grade Science testing window on Monday, March 6

    The Spring 2017 Smarter Balanced Summative and Off Grade Science testing window opens on Monday, March 6.  Students testing on grade will automatically see tests available in the test delivery system (TDS) based on their enrolled grade.  If you have students testing off grade for either Smarter Balanced or Off Grade Science please make sure the student has the off grade setting applied to them on the View/Edit Student settings page in TIDE.  In addition for students testing online with the Braille accommodation, the Presentation setting must be set to Braille for students to see the Braille tests in TDS.

    Please contact the WCAP Help Desk if you need any assistance applying these settings for students.

    Added March 6, 2017
  • March 6, 2017 – Upcoming AIR system downtimes March-May 2017

    The following AIR system downtimes are scheduled for March-May 2017.

    Monthly Maintenance – The March monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, March 24 at 6:00 pm.  All systems will be back online by Sunday, March 26 at 7:00 pm.  The next monthly maintenance for April and May are April 21-23 and May 19-21

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, April 14 to prepare for the deployment of the MSP Science test on Monday, April 17.  TDS has another scheduled downtime all day on Friday, April 28 to prepare for the deployment of the NGSS High School Field Test on Monday, May 1.

    Added March 6, 2017
  • February 23, 2017 – Additional Update on ELPA21 Speaking Recording Issues and Chromebooks

    Unfortunately the Chrome OS 56 patch communicated by AIR yesterday was reverted back by Google due to internal issues on their end and the speaking recording issues still persist.   This issue impacts the ELPA21 speaking assessments.  It does not impact the upcoming Smarter Balanced assessments.  AIR is working actively with Google on this issue and we will have another update soon.  We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 23, 2017
  • February 22, 2017 – Update on ELPA21 Speaking Recording Issues and Chromebooks

    Google has released an update to Chrome OS 56 that fixes the speaking recording issues AIR identified earlier. Chromebooks used for testing ELPA21 Speaking should be updated to Chrome OS 56.0.2924.101. We continue to recommend that all schools that administer ELPA21 tests on Chromebooks take a training test on the model of Chromebook they are using and verify that ELPA21 Speaking records correctly before administering the test to students.   If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added February 22, 2017
  • February 21, 2017 – Students taking the Smarter Balanced Math tests on mobile devices with external keyboards

    Schools using mobile devices (tablets/iPads)  that do not have built-in keyboards, should be instructed to use the on screen virtual keyboards within the mobile devices and NOT an external keyboard for the math portion of Smarter Balanced assessments. At this time, we do not have a solution that allows the external keyboard to interact with Equation/Numeric (EQ) items. The issue is due to a conflict between the physical, onscreen, and soft keyboards.

    Please advise SCs and TAs who have students taking Smarter Balanced math assessments using a mobile device and an external keyboard to practice on the Smarter Balanced Practice and Training tests using the virtual/onscreen keyboards within the mobile devices. Practice and Training test are currently available on the WCAP portal.  Please contact the WCAP Help Desk if you have any questions.

    This issue has no impact on the Smarter Balanced ELA tests. We advise schools to direct students to use external keyboards with these mobile devices for the ELA portion of Smarter Balanced assessments.

    The following link provides information about all item types, including the EQ item: Item Type Quick Sheet that describes and gives examples of the item types.

    Added February 21, 2017
  •  February 17, 2017 – TIDE downtime tonight from 5:00 pm to 7:00 pm for maintenance

    TIDE will be unavailable this evening beginning at 5:00 pm for two hours for maintenance work.  No other systems will be impacted and will continue to be available.    TIDE will be available again to districts after this downtime.  We apologize for the short notification.

    Added February 17, 2017
  • February 10, 2017 – Upcoming WCAP portal IP address change

    The WCAP portal (wa.portal.airast.org) will migrate to a new IP address on February 25, 2017.  The new IP address is 148.62.34.0/24 [Entire Class C range].  Please ensure that the new IP address is noted and updated in your systems after this date.  This information will also be updated in any technical documentation on the WCAP portal.  Please reach out to the WCAP Help Desk if you have any questions.

    Added February 10, 2017
  • February 2, 2017 – UPDATE ELPA21 Issues Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR reported earlier that there are issues with ELPA21 speaking items on HP, Samsung, ASUS, and Dell Chromebooks running Chrome OS 54 and 55. Further investigation indicates that these issues affect some Chromebooks of these brands but not all Chromebooks. Given this, we suggest that if you are planning to test students using an HP, Samsung, ASUS, or Dell Chromebook you first take a training test on the Chromebook. If the speaking items function correctly on the training test and your recordings play back clearly you can move ahead with administering the speaking test on these Chromebooks.

    Listening, reading, and writing items are functioning correctly on these Chromebooks. If you do encounter issues with the speaking items, you should still be able to move ahead with administering listening, reading, and writing tests on the Chromebooks.

    We continue to expect Chrome OS 56 to be released to the public within the next few days. AIR now has the final version of Chrome OS 56 in our lab and the issues with speaking items appear to be fixed. We recommend that you install Chrome OS 56 on a Chromebook when it is released and take a training test with that Chromebook to confirm that you do not encounter any issues.

    OSPI suggests the following interim guidance until a fix has been implemented:

    1. Verify whether your Chromebooks work correctly when taking the ELPA21 Training Test. If the Speaking portion functions appropriately, you can continue with testing as scheduled.
    2. If your Chromebooks do not function appropriately during the Speaking portion of the ELPA21 Training Test, consider administering the other Test domains (Reading, Listening, Writing Online, Writing Supplement [K-1]). For the Speaking domain, you can either administer the Speaking Test on another platform or wait until Chrome OS 56 has been released.
    Added February 2, 2017
  • February 1, 2017 – ELPA21 Tests Not Supported Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR has identified some issues when students take the ELPA21 on HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55. Specifically, the ELPA21 speaking recorder crashes when using these brands of Chromebooks with Chrome OS 54 and 55. Additionally, some test items are not displayed correctly. Schools should not use HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55 for ELPA21 testing at this time.

    This issue is not present in Chrome OS 50 through 53, which are supported for ELPA21 student testing, or in other brands of Chromebooks running Chrome OS 54 and 55.

    AIR has received a preliminary version of Chrome OS 56 and these issues were resolved in that version. We expect Chrome OS 56 to be released to the public within the next few days. AIR will evaluate the final version of OS 56 and then make an announcement regarding our recommendations on using Chrome OS 56 for ELPA21 testing.

    Added February 1, 2017
  • January 30, 2017 – Upcoming AIR system downtime update for January-April 2017

    The following AIR system downtimes are scheduled for January-April 2017:

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal. 

    Monthly Maintenance – The February monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA, and THSS) begins on Friday, February 24 at 6:00 pm.  All systems will be back online by Sunday, February 26 at 7:00 pm.  The next monthly maintenance scheduled for March and April will be the weekend of March 24-26 and April 21-23.

    Additional downtimes for the online test delivery system this spring are Friday, March 3, Friday, April 14 and Friday April 28.  These downtimes will last the entire day, beginning at 12:00 am and ending at 11:59 pm.

    Added January 30, 2017
  • January 30, 2017 – RESOLVED Temporary removal of the Manage Roster feature in TIDE, ORS and AIR Ways

     The issues with duplicate rosters being created for a school has been resolved and full roster functionality has been restored in TIDE.  Please contact the Help Desk if you have any trouble with rosters at this time.

    Added January 25, 2017
  • January 25, 2017 – RESOLVED ELPA21 Additional Orders now open in TIDE

    The ELPA21 additional orders window for paper test materials is now available in TIDE for districts who need to order additional ELPA21 paper test materials. Please contact the WCAP Help Desk if you have any trouble accessing this feature.

    Added January 25, 2017
  • January 24, 2017 – ELPA21 Additional Orders window expected to open today, January 24 in TIDE

    The ELPA21 additional orders window for paper test materials is expected to open in TIDE today but it is not available yet.  This communication will be updated when the window is open in TIDE and at that time districts will be able to place additional paper orders for ELPA21.

    Added January 24, 2017
  • January 24, 2017 – RESOLVED TIDE Student Search Not Processing, Returning 500 Error

    The issue with TIDE not processing student searches properly in the “View/Edit/Export Students” page has been fixed and this error no longer occurs.  Please contact the WCAP Help Desk if you have further issues on this matter.  We appreciate your patience as we worked through this issue.

    Added January 24, 2017
  • January 23, 2017 – UPDATE TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page.  The browser page will display a continuously spinning, loading icon, and return a Sever 500 Error in some instances.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.

    TIDE will have a brief outage of a couple of minutes this afternoon at approximately noon to attempt to fix this issue by restarting the TIDE server.  If you are in TIDE during the brief outage, please log back into the system.  We will update this communication once we have confirmed that the issue has been fixed.

    Added January 23, 2017
  • January 23, 2017 – TIDE Student Search Not Processing, Returning 500 Error

    Currently TIDE is not processing student searches properly in the “View/Edit/Export Students” page, if the grade field is selected. If district, schools, and grade are selected, the browser page will display a continuously spinning, loading icon, and return a Sever 500 Error. However, TIDE will return student search results as expected if the grade filter is not used.  As such, please avoid using the grade filter in searches until a resolution is implemented.  This issue occurs in all of the latest versions of Internet Explorer, Firefox, and Google Chrome internet browsers, and across user roles.  We hope to have this resolved soon and we will post updates here.

    Added January 23, 2017
  • January 6, 2017 – Upcoming AIR system downtime update for January-March 2017

    The following AIR system downtimes are scheduled for January-March 2017:

    Monthly Maintenance – The January monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, January 20 at 6:00 pm.  All systems will be back online by Sunday, January 22 at 7:00 pm.  The next monthly maintenance scheduled for February and March will be the weekend of February 24-26 and March 24-26.

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal.  The online test delivery system has a scheduled downtime on all day on Friday, March 3, beginning at 12:00 am, to prepare for the deployment of the online Smarter Balanced Summative assessments and Spring Off Grade Science assessments.  These assessments will be available at 7:00 am on Monday, March 6 on the WCAP portal.

     

    Added January 6, 2017
  • November 18, 2016 – Upcoming ELPA21 online reporting system (ORS) score release and student paper reports in districts in December

    Spring 2016 ELPA21 student scores will be released in ORS on Tuesday, November 22.  Student paper score reports will arrive in districts on December 5-6, 2016.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll-free at (844) 560-7366 if you have any questions.

    Added November 18, 2016
  • November 18, 2016 – Support of iOS 10, New Mobile Secure Browser

    AIR now officially supports iOS 10. However, when using external keyboards, the following features are not getting blocked via MDM, ASAM or Automatic Assessment mode:

    1. Spell-checker
    2. Auto-correct
    3. Predictive text

    Apple is working on fixing the issue in an upcoming dot release of iOS 10. In the meantime, all of these features must be turned off in the general settings of an iOS device. Directions for disabling these features can be found in the Technical Specifications Manual. With the addition of iOS 10 as a supported version, iOS 7 will no longer be supported.

    Additionally, a new mobile secure browser (version 3.4) is now available at the Apple App store for download. Version 3.4 is required for testing on all ELPA21 assessments.

    If you have any questions or concerns, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added November 18, 2016
  • November 14, 2016 – RESOLVED: Trouble with accessing the Smarter Balanced Fall Retake tests for students

    Last Thursday an issue occurred in the test delivery system that prevented students in grades 10-12 from automatically receiving the Smarter Balanced grade 11 tests.  District and school staff had to go into TIDE and select Grade 11 under the ‘Off Grade’ feature for the student in the student information page in TIDE to access these tests.

     

    This has been resolved and students in grades 10-12 are now able to automatically receive the Smarter Balanced grade 11 tests again.  Please contact the WCAP Help Desk at wahelpdesk@air.org or toll free (844) 560-7366 if you have any additional questions.

    Added November 14, 2016
  • October 27, 2016 – Upcoming AIR system downtime update for November 2016 and December 2016

     The following AIR system downtimes are scheduled for November and December.  Please note the November Online Reporting System (ORS) update from previous announcements:

     Monthly Maintenance – The November monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, November 18 at 6:00 pm.  All systems will be back online by Sunday November 20 at 7:00 pm.  The next monthly maintenance for December will be the weekend of December 16-18.

     Online Reporting System (ORS) – The November downtimes for ORS for November have been cancelled.  There will be no system disruption during the upcoming release of the ELPA21 scores in ORS on November 4 and the release of the Fall 2016 Smarter Balanced Fall Retake scores in ORS on November 8.

     

    Added October 27, 2016
  • September 16, 2016 – Upcoming AIR system downtime for September and October 2016

    Monthly Maintenance – The September monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, September 23 at 6:00 pm.   All systems will be back online by Sunday, September 25 at 7:00 pm.  The next monthly maintenance for October will be the weekend of October 21 – 23.

    Test Delivery System (TDS) – TDS has a scheduled downtime all day on Friday, October 21 to prepare for the opening of the Fall Smarter Balanced Retake and Fall Off-Grade Level science online assessments. The test window opens on Monday, October 24.  The Smarter Balanced interim assessments will not be available during this scheduled downtime.  The Practice and Training tests will remain available during this scheduled downtime.  All other AIR systems will remain available.

    Added September 16, 2016
  • August 23, 2016 – Potential brief TIDE access disruption at 4 pm today

     If you are accessing TIDE at 4 pm today you might encounter a brief interruption in your access and be exited from the system.  This is due to a deployment in the system to correct some outstanding issues.  If you do experience being logged off the system, please log back into TIDE and you will be able to access the site again.  If for some reason you are not able to log back in, please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org

    Added August 23, 2016
  • August 19, 2016 – August Monthly Maintenance

    The August monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA and THSS) begins on Friday, August 19 at 6 pm PT. All systems will be back online by Sunday, August 21 at 7:00 pm PT.  The next monthly maintenance for September will be the weekend of September 23-25.

    Added August 19, 2016
  • August 19, 2016 – Update on TIDE and ORS access for SY16-17

     TIDE opened for the school year on Monday, August 15.  Currently only one administration is showing in TIDE right now (Fall 2016), but this will not prevent the ability of schools and districts to see previous years’ score data in ORS once user accounts are created.  ORS is currently live and available for all districts and schools.

    If you are the DC listed in WAMS and have not received your initial welcome email from AIRASTDoNotReply@AIRAST.org please contact assessmentanalysts@k12.wa.us or assessment@k12.wa.us regarding this issue.

    • User accounts were removed for district and school level users from TIDE.  The rollover of user accounts in TIDE takes place to ensure that district staff actively load the current year’s users rather than preserving all accounts for users who may or may not work in their former schools and districts. This is to ensure to the greatest degree possible that school and district staff have access only to the student records that they should be able to access. A file containing a list of all users from TIDE in 2015-16 is available in WAMS Profile Downloads (https://eds.ospi.k12.wa.us/), under the headings: B. 2017 Administration > 1. MSP – EOC – Smarter > TIDE Resources with the filename ‘[YourDistrict] All TIDE User Records 2016.xls’ – this file can be quickly edited to populate the TIDE User Upload template file and create accounts for any returning users once the user upload function in TIDE is once again fully operational. Refer to the recent WAW sent on August 8, for specific details under the section WCAP: Managing Credentials in TIDE And 2016-17 School Year Rollover.
    • Some districts have reported trouble uploading files into TIDE for some users.  It seems that certain email address naming conventions cause these errors and can cause an entire file to fail.  AIR is looking into this issue to resolve as soon as possible.

    Please contact the WCAP Help Desk at wahelpdesk@air.org  or toll free (844) 560-7366 if you have any additional trouble accessing any features once in TIDE.

    Added August 19, 2016
  • August 8, 2016 –End of Support for Secure Browser v.8, Chrome OS version update

    The new secure browser for Windows, Mac, and Linux, version 9 is available on the portal. Please be sure to update your devices by August 29, 2016 (visit http://wa.portal.airast.org/browsers/ to download the latest versions). After this date, AIR will no longer support secure browser version 8 from the 2015-16 school year. Also, Chrome version 51 will be the first supported operating system version for the new school year. If you have not already done so, please update all Chrome devices that will be used for online assessment to version 51 or later. If there are any questions or concerns, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 8, 2016
  • June 20, 2016 – Upcoming AIR Systems Summer Downtimes

    Monthly MaintenanceThe June monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, June 24 at 8 pm PT. All systems will be back online by Sunday, June 26 at 7:00 pm PT.  The next monthly maintenance for July will be the weekend of July 22-24.

     TDS The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 pm PT until Wednesday, August 3 at 6:00 PM PT to prepare for the upcoming school year.  TDS will be available again on Thursday, August 4 with the launch of the updated Assessment Viewer Application (AVA) and the return of the Smarter Balanced Practice and Training Tests and MSP Training Test on the WCAP portal.  As a reminder, the 2016-2017 Smarter Balanced Interims will be available on August 16 for the 2016-2017 school year.

    TIDE – The Test Engine Distribution Engine (TIDE) has a scheduled downtime from Thursday, July 21 at 3:00 PM PT until Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    ORS – The Online Reporting System (ORS) will have a scheduled downtime on Tuesday, July 19 to prepare for the deployment of MSP and Off Grade Science scores in ORS.  The scores will be available on Wednesday, July 20.  ORS will have another downtime on Monday, July 25 to deploy the Spring End of Course (EOC) scores in ORS.  Spring EOC scores will be available beginning on July 26.

    Added June 20, 2016
  • June 10, 2016 – TDS Downtime in Preparation for SY2016-2017

    The Test Delivery System (TDS) has a scheduled downtime from Friday, July 29 at 6:00 PM PT to Wednesday, August 3 at 6:00 PM PT to prepare for the next school year.  TDS will be available again on Thursday, August 4 with the launch of the Assessment View Application (AVA) and the return of the Practice and Training tests on the WCAP portal.

    As a reminder, the 2016-17 Interims will be available starting on August 16 for the 2016-17 school year.

    Added June 10, 2016
  • May 31, 2016 – TIDE rollover for SY2016-2017

    The Test Engine Distribution Engine (TIDE) has a scheduled downtime beginning on Thursday, July 21 at 3:00 PM PT-Monday, July 25 at 9:00 PM PT to prepare for the next school year.  TIDE will be available again on Tuesday, July 26 but not all features will be available.  For example, there will not be any students in TIDE under View Students.  Rosters can be created for students from last year, for ORS reporting purposes only.  Manage Users will be available.

    TIDE has a second scheduled downtime beginning on Thursday, August 11 at 5:00 pm PT-Sunday, August 14 at 9:00 pm PT.  On Monday, August 15 TIDE will have a redesigned look and will be fully open for the 2016-2017 school year.  More information about the TIDE redesign and any updated features will be available at the end of July.  Additional updates will be coming soon.

    Added May 31, 2016
  • May 17, 2016 – Upcoming AIR system downtime for May and June

    Friday, May 20-Sunday, May 22 – The May monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, May 20 at 8 pm PT. All systems will be back online by Sunday, May 22 at 7:00 pm PT.  The next monthly maintenance for June will be the weekend of June 24-26.

    Added May 17, 2016
  • Monday, April 18, 2016 – Upcoming AIR system downtime for April and May 2016

    Friday, April 22-Sunday, April 24 – The April monthly scheduled maintenance of all AIR systems (TIDE, TDS, ORS, IRV, AVA and THSS) begins on Friday, April 22 at 8 pm PT. All systems will be back online by Sunday, April 24 at 7:00 pm PT.  The next monthly maintenance for May will be the weekend of May 20-22.

    Friday, May 13-Monday, May 16 – The Online Reporting System (ORS) will be unavailable all day Friday, May 13 through Monday, May 16 to prepare for the release of the Spring HSPE scores and participation reports in ORS.  Scores and participation reports will be available on Tuesday morning, May 17 when the school day begins.

    Added April 18, 2016
  • March 21, 2016 – Known iOS Issues with ELPA21 and Smarter Balanced Assessment Secure Browser

    Apple iOS versions 7-9 have exhibited several problems when delivering assessments, with implications for the ELPA21 and the Smarter Balanced ELA assessments.

    First, a flaw in the operating system disables all audio after a video plays.  The ELPA21 tests include video along with listening items.  Therefore, we recommend that students avoid taking the ELPA21 assessment on iOS devices.  If it cannot be avoided, students will have to log out, then log back in, following video segments if subsequent audio does not play.

    Second, a similar problem occurs when a student listens to text-to-speech on the iPad.  Subsequent audio in listening stimuli is disabled.  Again, the problem resolves when the student logs out and logs back in.  In this case, AIR will release a new secure browser in approximately two weeks that resolves this issue.  For students who receive the text-to-speech accommodation on Smarter Balanced ELA assessments, we recommend that they use a device other than an iPad, or postpone testing until the new browser version is available.

    Please contact the WCAP Help Desk via email at wahelpdesk@air.org or call toll free (844) 560-7366 with any questions or concerns.

    Added March 21, 2016
  • March 7, 2016 – Chrome OS 47 and 48 Support

    Chrome OS 47 and 48 are now officially supported for all WCAP and ELPA21 assessments. This will extend the range of supported chrome operating systems from 41 to 48 for the spring administration. Note that this support does NOT require downloading an updated Secure Browser as originally communicated, so districts that have installed Chrome Secure Browser 2.8 (released in December, 2015) do not need to take any additional action to use Chrome OS 47 and 48 (and will no longer get a warning message when doing so).

    For additional information concerning all the supported browsers, please refer to the supported browser page on the WCAP portal (http://wa.portal.airast.org/supported-browsers/).

    Added March 7, 2016
  • February 16, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for February and March 2016

    This is a reminder that the February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21 at 7:00 pm PT.  The next monthly maintenance for March will be the weekend of March 18-20.  This downtime announcement was originally posted to the portal on January 5, 2016.

    There will be a one day TIDE downtime at the end of February to prepare TIDE for eligibility for students taking the online Smarter Balanced Braille Fixed Form Math test.  The exact date for this downtime has not been finalized yet.  Once finalized, an announcement will be placed on the WCAP portal.

    There will be a one day downtime of the Test Delivery System on Friday, March 4 to prepare for the opening of the Smarter Balanced Summative and Off Grade Level Science testing window.  These tests will be live on Monday, March 7.  ELPA21 and the Smarter Balanced Interim Assessments will not be available on this date.  Practice and Training tests will continue to be available.

    There will be a one day downtime of the Online Reporting System (ORS) on Friday, March 4, to prepare for the release of participation reports for Smarter Balanced Summative and the Off Grade Level Science tests.  There will be a two day downtime of the Online Reporting System (ORS) Thursday, March 17-Friday, March 18 to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Added February 16, 2016
  • February 1, 2016 – Official Support of Mac OS X 10.11 El Capitan, Requires New Secure Browser 8.1

    Mac OS X 10.11, referred to as El Capitan, is now officially supported for all WCAP and ELPA21 assessments. Any devices that currently have or will be updating to Mac OS X 10.11 will need to download the new secure browser, version 8.1. This can be found under the Secure Browsers page (http://wa.portal.airast.org/browsers/) on the WCAP Portal, and is the only secure browser version available in the Mac OS X tab.

    Devices that continue to function with Mac OS X 10.6-10.1 will not need to download the new secure browser version. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

     

    Added February 1, 2016
  • January 28, 2016 – Android devices are not supported for ELPA21 Assessments

    Android devices will not be a supported for the ELPA21 Assessments this spring. Please make arrangements to access the ELPA21 assessments using other supported operating systems (see http://wa.portal.airast.org/browsers/). We apologize for any inconvenience this may have caused. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added January 28, 2016
  • January 12, 2016 – UPDATE to Accessing the ELPA21 Training Tests Using Chromebooks

    Yesterday, an issue was discovered for all Chromebook users regarding the ‘Test Selection’ of the login process which would not allow users to select the ELPA21 Training Test. This issue has been resolved as of this morning.  However, if they have not already done so, users will need to update the Chromebook kiosk-app to Secure Browser version 2.8 (from version 2.6) in order to have access to the ELPA21 Training Test. This will be a permanent requirement for all districts that are using the Chromebook kiosk-app for Secure Browser version 2.6 as of today. Please reach out to the WCAP Help Desk with questions or concerns.

    Added January 12, 2016
  • January 11, 2016 – Important ELPA21 Training Test Update Regarding Chromebooks

    The ELPA21 Training Test was launched today for all districts. During our first day of testing, an issue was discovered while using the Chromebook kiosk-app for Secure Browsers 2.6 and 2.8 that the ‘Test Selection’ portion of the login process would not allow users to select the ELPA21 Training Tests. AIR is currently working to fix this issue. As a work around solution, Test Administrators who are using Chromebooks should access the Training Test by going to the WCAP Practice and Training Test page with Chrome browser versions 41-46. Users will be to use a guest login and access the ELPA21 Training Tests for all grades.

    Added January 11, 2016
  • January 9, 2016 – Launch of the ELPA21 Training Test on Monday, January 11

    The launch of the ELPA21 Training Test will occur on Monday, January 11, for all districts. However, the ELPA21 Training Test will not be available with the use of the iOS Secure Browser app. This will prohibit districts from utilizing iPads to access the Training Test at this time. The iOS Secure Browser is currently undergoing various enhancements in order to accommodate the ELPA21 test. An update iOS Secure Browser app will be available from the Apple Store prior to the launch of the ELPA21 Operational Test on February 2, and will need to be installed prior to ELPA21 testing. An update on the availability of the updated iOS Secure Browser will be provided as soon as we have a confirmed date for its release.

    Users can access the ELPA21 Training Test on the WCAP Portal Practice and Training Test page by using the guest login option. Prior to testing, test administrators should ensure that students are provided with the appropriate headsets and secure browser applications. More information about the headset requirement and additional technical information may be found on the System Requirements Manual. Test Administrators should also confirm that each testing device has the secure browser application installed prior to testing. For inquiries concerning ELPA21 testing, please contact the WCAP Help Desk.

    Added January 9, 2016
  • January 5, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for January 2016

    The following downtimes are scheduled for the WCAP and ELPA21 assessments for January 2016.  Please note that only the systems listed beside the downtime dates are the affected systems that will be unavailable.  Other AIR systems not listed will continue to be available for use during this time.

    • Friday, January 8, 2016 – The Test Delivery System (TDS) Smarter Balanced Practice and Training Tests and the Science Training Test will be unavailable the entire day to prepare for the deployment of the ELPA21 Training Test on Monday, January 11, 2016.  The Smarter Balanced Interim Assessments will still be available during this downtime, this downtime only affects the practice and training tests.
    • Friday, January 22, 2016-Monday, January 25, 2016 – The January monthly scheduled maintenance of all AIR systems is planned beginning Friday, January 22 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems, except for ORS, will be back online by Sunday, January 24 at 7:00 pm PT. ORS will continue to have a downtime through Monday, January 25.  This ORS downtime will also be used to prepare deployment of the Fall HSPE ORS score release, Fall Off Grade Science ORS score release, and the Smarter Balanced Interim Assessments enhanced item level reporting in ORS.  ORS will be available again beginning on Tuesday, January 26.
    •  Friday, February 19, 2016 – The February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21at 7:00 pm PT.
    Added January 5, 2016
  • December 30, 2015 – Upcoming Webinar

    The upcoming January 7, 2016, K20 Webinar has been replaced with an assessment update webinar scheduled for January 6, 2016 at 3:30 pm.

    Added December 30, 2015
  • December 7, 2015 – iOS 9 will be supported beginning December 8, 2015 for WCAP assessments

     Districts will be able to administer WCAP assessments, including the Smarter Balanced Interim Assessments using iOS 9 beginning tomorrow Tuesday, December 8, 2015.  Information on this support is being updated on the WCAP portal as well as published technical documentation.

    Please contact the WCAP Help Desk toll-free (844-560-7366 or wahelpdesk@air.org) if you have any additional questions.

    Added December 7, 2015
  • December 6, 2015 – WCAP Help Desk will be closed Christmas Eve and Christmas Day

    The WCAP Help Desk will be closed on Christmas Eve and Christmas Day.  It will re-open with regularly scheduled hours on Monday, December 28, 2015.

    Added December 6, 2015
  • December 6, 2015 – Upcoming December system downtime for all AIR systems

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS, and THSS) beginning Friday, December 18 at 8:00 PM.  The systems may be available again as early as Saturday morning. However, system testing may continue through Sunday evening, fully completing by no later than Sunday, December 20 at 7:00 PM PDT. The next system maintenance downtime will be the weekend of January 22-24, beginning on Friday, January 22 at 8:00 PM PST.

    Added December 6, 2015
  • November 16, 2015 – Upcoming November system downtime for AIR systems

    There will be a 2 hour Online Reporting System (ORS) downtime next Friday, November 20 to prepare for the release of the Smarter Balanced Fall Retake scores in ORS.  The downtime will be from 3:00 PT/6:00 ET – 5:00 PT/8:00 ET.  ORS will not be available at this time.  TIDE, THSS, and TDS will remain available.

    There is a regular scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, November 20 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of December 18-20 beginning on Friday, December 18 at 8:00 PM PST.

    Added November 16, 2015
  • October 23, 2015 – Chrome OS 46 now supported by AIR for testing

    Chrome OS 46 is now available for testing for the interim, practice and training tests currently accessible on the WCAP portal.  It will also be supported on upcoming fall, winter, and spring administrations for the 2015-2016 school year.

    Please note that iOS 9 and Mac X OS 10.11 are currently not supported.

    Added October 23, 2015
  • October 12, 2015 – October AIR System Downtime

    There is a scheduled maintenance downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, October 23 at 8:00 PM PDT for a monthly maintenance window.  The systems should be available again on Saturday morning although system testing may continue through Saturday and Sunday evening, fully completing on Sunday at 7:00 PM PDT. The next system maintenance downtime will be the weekend of November 20-22 beginning on Friday, November 20 at 8:00 PM PST.

    In addition, the TDS and ORS systems have a scheduled downtime on Friday, October 30 for the entire day to prepare for the deployment of the Smarter Balanced Fall Retake and Off Grade Science tests which open on Monday, November 2, 2015.  Both systems will be unavailable.  TIDE and THSS will remain open and available for use.

    As a reminder, this was communicated in the September 17 WAW newsletter.

    Added October 12, 2015
  • September 18, 2015 – Windows 10 will be available on Monday, September 21, 2015

    Windows 10 will be supported by AIR systems beginning on Monday, September 21, 2015.  Please contact the WCAP Help Desk if you have any questions or experience any issues.

    Added September 18, 2015
  • September 18, 2015 – September AIR System Downtime for Monthly Maintenance

    There is a scheduled downtime for all AIR systems (TIDE, TDS, ORS and THSS) beginning Friday, September 18 at 8:00 PM PST  for a monthly maintenance window.  The systems will be available again on Saturday morning and system testing will continue through Saturday and Sunday evening, completing Sunday, 7:00 PM PT.  The next system downtime will be the weekend of October 23-25 beginning on Friday, October 23 at 8:00 PM PST.

    Added September 18, 2015
  • September 16, 2015 – Students in TIDE for the 2015-2016 school year

    TIDE is available on the WCAP portal for the 2015-2016 school year.  Users can be added and edited to the system at this time.  Students are being added to TIDE now continually on a nightly basis.  Please contact the WCAP Help Desk (844) 560-7366 or wahelpdesk@air.org  if you have any questions.

    Added August 20, 2015
  • August 17, 2015 – 2015-2016 Secure Browser Available for Download

    Districts can now download the new 2015-2016 Secure Browser from the WCAP portal. This new Browser will automatically remove the 2014-2015 browser from operating systems. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added August 19, 2015
  • April 1, 2015 – Upcoming ORS Downtime Friday, April 3-Monday, April 6

    The Online Reporting System (ORS) has a scheduled downtime beginning the morning of Friday, April 3 lasting through the evening of Monday, April 6.  ORS will be available again Tuesday, April 7.  The Test Delivery System (TDS), TIDE, THSS and the Test Administrator Certification Course are unaffected by this and will all remain available during this time.

     

    Added April 1, 2015
  • Smarter Balanced Training and Practice Test unavailable Friday morning, March 27 to prepare for deployment of Science Training Test on the WCAP portal. 

    The Smarter Balanced Training and Practice Tests will be unavailable for a few hours on Friday morning, from 6:00 AM PT – 1:00 PM PT to prepare for the deployment of the Science Training Test on the WCAP portal.  Beginning at 1:00 PM PT, the Smarter Balanced Training and Practice Tests will be available again along with the Science Training Test.

    The Smarter Balanced Summative and Interim Assessments will remain available during this time and are not affected by this downtime.  It is only for the Practice and Training tests.

     

    Added March 26, 2015
  • April 16 – 19, 2015 – AIR Scheduled Downtime

    The following system downtimes are being implemented to prepare for the deployment of the grade 5 and 8 MSP science assessments on Monday, April 20.

    • The Online Reporting System (ORS) has a scheduled downtime from April 16 – 19.
    • The Test Delivery System (TDS) has a scheduled downtime from April 17 – 19.

    The Smarter Balanced Summative Assessment, Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    The Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available during this ORS and TDS system downtime.

    On April 20, 2015 all systems will be available again.

    Added March 16, 2015
  • March 6-9, 2015 – AIR Scheduled Downtime

    As you may be aware, the Test Delivery System (TDS) and Online Reporting System (ORS) have a scheduled downtime from March 6-9 to prepare for the deployment of the Smarter Balanced Summative assessments for grades 3-8 on Tuesday, March 10.  As a reminder, the Smarter Balanced Summative assessments for grade 11 open on Monday, April 6.  TIDE, the Test Administrator Certification Course, Teacher Hand Scoring System, and Digital Library will remain available.

    The Smarter Balanced Interim Comprehensive Assessment (ICA), Smarter Balanced Interim Block Assessment (IAB) and Smarter Balanced Practice, and Training tests will be unavailable during this downtime.

    On March 10, 2015 all systems will be available again.

    Added March 5, 2015

English Language Proficiency Assessment

  • August 23, 2017 – Assigning Temporary IDs for ELPA21 Screener

    Temporary IDs for administering ELPA21 Screener should only be assigned to actual students who do not yet have a permanent SSID and who will not receive a permanent SSID before they need to take the Screener. Temporary IDs should NEVER be used for the purpose of creating “fake” students so that TAs can practice administering the test. Creating “fake” students to practice with the test is an egregious security violation of the assessment and is in violation of the user agreement that school and district staff sign.  The creation of “fake” students will also create errors in school and district reporting and accountability systems, and therefore cannot be permitted. Temporary IDs should only be used for real students and they should be changed to permanent SSIDs as soon as a permanent SSID is available for the student.  Please always review the training materials and the ELPA21 Screener Test Administration Manual found on your state’s testing portal if there are questions about administering the screener.

    Added August 23, 2017
  • July 20, 2017 – Practice and Training tests unavailable Saturday, July 22-Sunday, July 23

    All practice and training tests on the WCAP portal will be unavailable this weekend due to a hardware migration.  The tests will be available again on Monday, July 24 at 7:00 am.

    Added July 20, 2017
  • June 13, 2017 – AIR does not yet support Chrome version 59

    Google has recently moved Chrome 59 to the stable channel, for Windows, Mac, Linux, and Android devices, but AIR does not yet officially support version 59.  Devices should be kept on the versions available on the WCAP Portal’s Secure Browsers page and districts should not upgrade to Chrome 59 until AIR supports this version. It has not yet been confirmed whether version 59 will contain a fix for the known Recorder tool issue on previous versions, which impacted ELPA21 testing.

    Added June 13, 2017
  • May 26, 2017 – AIR systems summer downtime schedule

    To prepare for the start of the 2017-2018 school year, AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule below and will require some scheduled downtime listed below for each system.  Please note that Thursday, August 10 is the last day that the 2016-2017 interim assessments, AVA, THSS and AIR Ways will be available before transitioning to the next school year.

    TIDE –

    Saturday, July 8-Sunday, July 9 – TIDE downtime.

    Thursday, July 27-Sunday July 30 – TIDE downtime.  SY16-17 TIDE will be available on July 31 until August 11

    Saturday, August 12-Sunday August 13 – TIDE downtime

    Monday, August 14 – TIDE go live for SY17-18

    TDS, ORS, AIR Ways, THSS, AVA –

    Friday, July 7 – TDS, ORS, THSS, AVA will be read only to viewers

    Saturday, July 8-Tuesday, July 11 – System downtime for TDS, ORS, THSS, AVA

    Wednesday, July 12 – TDS, ORS, AIR Ways, THSS, and AVA will be live again with SY16-17 information and system access.

    Thursday, July 27-Sunday, July 30 – ORS will be ‘static’ and will only be viewable to users

    Thursday, August 10 – Last day to administer a SY2016-2017 interim assessment in the test delivery system, access SY2016-2017 AVA, access SY2016-2017 THSS, and access SY2016-2017 AIR Ways before systems re-open for SY17-18

    Friday, August 11 -Sunday August 13 – TDS, ORS, AIR Ways, THSS, and AVA downtime

    Monday, August 14 – TDS, ORS, AIR Ways, THSS, AVA go live for SY17-18 (ELPA21 Operational Screener and Smarter Balanced Interims will open for SY17-18)

    Added May 26, 2017
  • May 11, 2017 – Official support for Chrome 58

    AIR is scheduled to offer official support for Chrome 58, by the morning of 5/19/2017, except for ELPA21.  There is a known issue with the recorder tool when using Chrome OS 58, therefore Chrome OS 58 is not supported for ELPA21 testing.

    Added May 11, 2017
  • March 6, 2017 – ELPA21 Braille student test booklets arriving in districts on Thursday, March 9

    For districts who have placed orders for ELPA21 Braille test booklets please be aware that these test materials are scheduled to arrive in districts on Thursday, March 9.  As a reminder, the ELPA21 Additional Order window closes in TIDE on March 21 and the ELPA21 testing window closes on March 30.  Districts are required to enter student responses for Braille into the Data Entry Interface (DEI) by Monday, April 3.

    Added March 6, 2017
  • February 27, 2017 – Appearance of Student Tests on DEI

    In the DEI, the colors of the eligible tests in the student interface for Braille and Large Print are currently appearing grey, however users may still start and complete entering of these ELPA21 assessments. AIR is working on correcting the colors and the field will be notified when the correct colors are showing. If you have any questions please contact the WCAP Help Desk at (844) 560-7366 or wahelpdesk@air.org.

    Added February 27, 2017
  • Tuesday, February 21, 2017 – Update on ELPA21 Data Entry Interface (DEI) access and materials for students using Large Print or Braille test booklets for ELPA21

    Similar to last year, student responses will be entered into the DEI for ELPA21 for students participating in the assessment using Large Print or Braille accommodated paper test booklets.  The DEI is available when selecting the ELPA21 User Card on the WCAP portal home page.  Access to these tests must be selected in TIDE on the student settings tab for each student.  Please see the eligibility requirements that need to be selected below.  The DEI tests will be available on Monday, February 27 and close on Monday, April 3.  All student responses must be entered by the close of this window.

    Large Print DEI access – Select Test Eligibility and Explicit Test Eligibility=ELPA21 to see the Large Print DEI in the test delivery system

    Braille DEI access – Select Test Eligibility, Explicit Test Eligibility=ELPA21 and Presentation=Braille under Embedded Accommodations to see the Braille DEI in the test delivery system

    A DEI user guide and training webinar will be available very soon on the WCAP portal for district access.

    Please contact the WCAP Help Desk if you have any trouble accessing these tests once the window is live.

     

     

    Added February 21, 2017
  • February 13, 2017 – ELPA21 Speaking Recording Issues and Chrome OS 56   

    An updated version of Chrome OS 56 was released last week. However, the released version of Chrome OS 56 did not include the fix for ELPA21 speaking recording that was included in the preliminary version that AIR tested internally. AIR has been in touch with Google and is asking them to release the code that fixes speaking recording as a patch for Chrome OS 56. We will provide a follow-up as soon as we have more information regarding when this will happen. In the meantime, Chromebooks that were unable to be used for recording ELPA21 Speaking responses while running Chrome OS 55 will have the same issue when running Chrome OS 56. We continue to recommend that all schools that use Chromebooks take a training test on the Chromebook and confirm that ELPA21 Speaking records correctly before administering an operational test to students on a Chromebook.

    Added February 13, 2017
  • February 2, 2017 – UPDATE ELPA21 Issues Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR reported earlier that there are issues with ELPA21 speaking items on HP, Samsung, ASUS, and Dell Chromebooks running Chrome OS 54 and 55. Further investigation indicates that these issues affect some Chromebooks of these brands but not all Chromebooks. Given this, we suggest that if you are planning to test students using an HP, Samsung, ASUS, or Dell Chromebook you first take a training test on the Chromebook. If the speaking items function correctly on the training test and your recordings play back clearly you can move ahead with administering the speaking test on these Chromebooks.

    Listening, reading, and writing items are functioning correctly on these Chromebooks. If you do encounter issues with the speaking items, you should still be able to move ahead with administering listening, reading, and writing tests on the Chromebooks.

    We continue to expect Chrome OS 56 to be released to the public within the next few days. AIR now has the final version of Chrome OS 56 in our lab and the issues with speaking items appear to be fixed. We recommend that you install Chrome OS 56 on a Chromebook when it is released and take a training test with that Chromebook to confirm that you do not encounter any issues.

    OSPI suggests the following interim guidance until a fix has been implemented:

    1. Verify whether your Chromebooks work correctly when taking the ELPA21 Training Test. If the Speaking portion functions appropriately, you can continue with testing as scheduled.
    2. If your Chromebooks do not function appropriately during the Speaking portion of the ELPA21 Training Test, consider administering the other Test domains (Reading, Listening, Writing Online, Writing Supplement [K-1]). For the Speaking domain, you can either administer the Speaking Test on another platform or wait until Chrome OS 56 has been released.
    Added February 2, 2017
  • February 2, 2017 – Information on ordering ELPA21 standard print test booklets

    In support of students needing a paper-pencil ELPA21 assessment, as stipulated in the student’s IEP, District Test Coordinators must contact the Measurement, Inc. Help Desk at (866) 762-1056 or MIHelp@measinc.com to place these orders. All orders for paper-pencil tests, in support of students with an IEP, will be verified and approved by the state.

    The exception to this is the required K and 1 Writing Supplement that all kindergarten and first grade students participating in the ELPA21 assessment are required to take on paper, these materials are available to be ordered by districts in TIDE without state approval.

    Added February 2, 2017
  • February 1, 2017 – ELPA21 Tests Not Supported Using Chrome OS 54 or 55 on HP, Samsung, ASUS, or Dell Chromebooks

     AIR has identified some issues when students take the ELPA21 on HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55. Specifically, the ELPA21 speaking recorder crashes when using these brands of Chromebooks with Chrome OS 54 and 55. Additionally, some test items are not displayed correctly. Schools should not use HP, Samsung, ASUS, or Dell Chromebooks running Chrome OS 54 or 55 for ELPA21 testing at this time.

    This issue is not present in Chrome OS 50 through 53, which are supported for ELPA21 student testing, or in other brands of Chromebooks running Chrome OS 54 and 55.

    AIR has received a preliminary version of Chrome OS 56 and these issues were resolved in that version. We expect Chrome OS 56 to be released to the public within the next few days. AIR will evaluate the final version of OS 56 and then make an announcement regarding our recommendations on using Chrome OS 56 for ELPA21 testing.

    Added February 1, 2017
  • January 30, 2017 – Upcoming AIR system downtime update for January-April 2017

    The following AIR system downtimes are scheduled for January-April 2017:

    Test Delivery System (TDS) – The online test delivery system has a scheduled downtime all day on Tuesday, January 31 to prepare for the deployment of the online ELPA21 Summative and Pilot Screener assessments.  The downtime will begin at 12:00 am and end at 11:59 pm. These assessments will be available on Wednesday, February 1 on the WCAP portal. 

    Monthly Maintenance – The February monthly scheduled maintenance for all AIR systems (TIDE, TDS, ORS, AIR Ways, AVA, and THSS) begins on Friday, February 24 at 6:00 pm.  All systems will be back online by Sunday, February 26 at 7:00 pm.  The next monthly maintenance scheduled for March and April will be the weekend of March 24-26 and April 21-23.

    Additional downtimes for the online test delivery system this spring are Friday, March 3, Friday, April 14 and Friday April 28.  These downtimes will last the entire day, beginning at 12:00 am and ending at 11:59 pm.

    Added January 30, 2017
  • February 1, 2017 – Appeals and Monitoring Test Progress information in TIDE for ELPA21

    The ELPA21 assessments are live and available in the Test Delivery System beginning today, February 1.  If districts need to set appeals for students taking the ELPA21 summative assessments they should set these appeals using the ‘WA ELPA21 2017’ dropdown administration in TIDE.

    The Monitoring Test Progress feature is also available for ELPA21 tests but it is available in the ‘WA Fall 2016’ dropdown administration in TIDE.  AIR is working to make this more consistent across the different TIDE administrations but they are accessible currently at these specific administrations in TIDE.  Please contact the WCAP Help Desk if you have any trouble locating these features.

     

    Added February 1, 2017
  • February 16, 2016 – Upcoming AIR system downtime for the WCAP and ELPA21 assessments for February and March 2016

    This is a reminder that the February monthly scheduled maintenance of all AIR systems is planned beginning Friday, February 19 at 8 pm PT and will result in downtime for TIDE, TDS, ORS, and THSS. All systems will be back online by Sunday, February 21 at 7:00 pm PT.  The next monthly maintenance for March will be the weekend of March 18-20.  This downtime announcement was originally posted to the portal on January 5, 2016.

    There will be a one day TIDE downtime at the end of February to prepare TIDE for eligibility for students taking the online Smarter Balanced Braille Fixed Form Math test.  The exact date for this downtime has not been finalized yet.  Once finalized, an announcement will be placed on the WCAP portal.

    There will be a one day downtime of the Test Delivery System on Friday, March 4 to prepare for the opening of the Smarter Balanced Summative and Off Grade Level Science testing window.  These tests will be live on Monday, March 7.  ELPA21 and the Smarter Balanced Interim Assessments will not be available on this date.  Practice and Training tests will continue to be available.

    There will be a one day downtime of the Online Reporting System (ORS) on Friday, March 4, to prepare for the release of participation reports for Smarter Balanced Summative and the Off Grade Level Science tests.  There will be a two day downtime of the Online Reporting System (ORS) Thursday, March 17-Friday, March 18 to prepare for the deployment of scores for the Smarter Balanced Summative tests in ORS.  Scores will begin to be available on Monday, March 21 for the Smarter Balanced Summative tests.

    Added February 16, 2016
  • February 1, 2016 – Official Support of Mac OS X 10.11 El Capitan, Requires New Secure Browser 8.1

    Mac OS X 10.11, referred to as El Capitan, is now officially supported for all WCAP and ELPA21 assessments. Any devices that currently have or will be updating to Mac OS X 10.11 will need to download the new secure browser, version 8.1. This can be found under the Secure Browsers page (http://wa.portal.airast.org/browsers/) on the WCAP Portal, and is the only secure browser version available in the Mac OS X tab.

    Devices that continue to function with Mac OS X 10.6-10.1 will not need to download the new secure browser version. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

     

    Added February 1, 2016
  • January 28, 2016 – Android devices are not supported for ELPA21 Assessments

    Android devices will not be a supported for the ELPA21 Assessments this spring. Please make arrangements to access the ELPA21 assessments using other supported operating systems (see http://wa.portal.airast.org/browsers/). We apologize for any inconvenience this may have caused. If you experience any issues, please contact the Help Desk at 1.844.560.7366 or wahelpdesk@air.org.

    Added January 28, 2016

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